[ambsmom]

How many times can a collection agency call per day? I don't ever answer and really don't know who they are. The number is 651-204-1341. They call my cell and then my home (back to back) several times a day. I've picked up the phone and hung it up several times but I think that just makes them call more. Any suggestions?

By the way, I really am enjoying this website! Lots of info!

[Teleport]

Depending on the company, they could be using an auto-dialer. They can have it set up to call every 3 hours. If you're just picking up and hanging up, they system is given a "no answer" or "disconnected" message, and they'll keep trying.

The number in question belongs to ICS. Do you have an account with them?

Regards-
Mike

[Not so Lucky]

Once you speak with them they are not allowed to call back the same day. Am I right or wrong?

[Teleport]

Originally Posted by (Tammy)

Once you speak with them they are not allowed to call back the same day. Am I right or wrong?

You would be correct on that Tammy. Unless they're calling you back about an offer you gave them, or for a some other reason that required a call back.

[ambsmom]

What is ICS? I've heard of that.

[Teleport]

I.C. Systems is a collection company. Sometimes they'll say they are consumer affairs. You can view their website here icsystem.com

Regards-
Mike

[Jedi Mistress Ari]

They also should be limiting their attemps to twice a week at your home, and twice a month at your workplace if in fact you allow that.

So, if I answer it on my cell and I tell them to not call me again, are they allowed to? I've had others tell me that they will stop calling when I make arrangements to pay.

I believe it would be illegal for them to call your cell phone. Why? Because you'd be having to pay for the call, and this is a violation of the fdcpa.

[Jedi Mistress Ari]

Actually, it is legal to call a cell phone. Many people substitute landlines for cell phones to save money on long distance. If you insist that they only call you on your landline, they should comply. But no, it's not unlawful to call a cell in general.

[Teleport]

If they cannot reach you, then they'll make their attempts again. Once you tell them you can't pay anything, the calls will usually stop for about 2 weeks. If it's a computer generated call the system will them there was no answer. Picking up and usually speaking with someone will stop the calls from happening every 3 hours.

[Jedi Mistress Ari]

If I couldn't reach anyone in one given day, I would make the one attemp and set it out a couple of days. No use sitting there holding an endlessly ringing phone to one's ear not getting a response. Some of these collectors really need to start thinking outside the box.

Hi. I am getting calls from 651-204-1341. By the looks of it I think it is IC Systems. I am getting calls about 3-4 times a day. For a fact, I do not owe anybody anything let alone be in collections. Could they have mistakenly contacted me or gotten the wrong number? I have not picked up the phone because I was afraid of it being a test to see if it was an active line for telemarketers to call me. Is this a collections agency that calls specific people to collect debt? Because I do not owe anything. How can I solve this? Thanks in advance!

[david]

Hi Jen

If you are sure that you do not owe anything, you must surely send a cease and desist letter to the company. You can also clarify the matter by picking up the phone as there is nothing to fear here.

Send the letter through certified mail with return receipt requested. After your letter reaches the company, they should stop calling you over the phone. If they still do, you can file charges against them for violating the fdcpa laws.

Actually if they are knowingly calling your cell phone, that is a violation. Some people give out cell phone numbers as their phone number and the company does not know it is a cell phone. But, if you tell them it is your cell phone, or someone else gives them your cell #, once they know it, they have to stop calling it. I had a CA get a hold of my husband's cell #, and I told them not to call it again, and they never have. They told me they did not know it was a cell and now that they knew, they would not call it again. I read somewhere on a website, I believe the FTC that they cannot knowingly call your cell due to it costing you money. They are trying to change that though.

This company has been calling my home 4-5 times a day for several months. I assumed they were a solicitor and did not answer. Finally they left a message stating "this is not a solicitor, we need you to call us ASAP". I did a google search and found out they are a collection agency. It scared me! However, i know I have a great credit score and have never paid a bill late much less gone into collections.

The next time the they called I answered. They asked for "John Doe". I recognized the name as an acquaitance of my boyfriend's that he hadn't seen in years. We live next to a National Park and we had bumped into this guy while hiking one day. We invited him to come over for dinner. He told us that he had received an inheritance and was using the money to travel for a few years. He showed up again a month later. He said he had lost his ATM card in Colorado and his bank would not send a replacement to "general delivery" at the post office. He asked if he could use my PO Box number and I allowed him to do so. He received the ATM card a week later and that was the end of that. We saw him a few more times but heard he had gone to jail for an alcohol related offense. A half dozen pieces of mail from his bank came a few months after the last time we saw him. I marked the envelopes "not at this address" and returned them. I have no connection with this person other than the fact that he used my PO Box number one time. He is not related to me. He has never lived with us. We barely even know him. I explained this to ER solutions. They didn't call for a few weeks, but now the calls have started again.

Why are they allowed to call me after I have explained this to them?