Bank issues - had to close my account b/c of identity theft

I had to close a bank account because of identity theft. There was over $1300 in NSF fees that snowballed because of the fraudulent activity. Meanwhile, while this was happening, my direct deposit when in to my account and it was totally wiped out. I spoke with a lady with the bank and she took care of all of the NSF fees, so I am not responsible, but I have yet to receive my deposit back. I keep getting told that there is not enough paperwork. ???? They can get rid of $1300 in fees, but cannot get back my deposit? I don't know what to do. I am the only one in my family that works. My husband is not able to work. My 5-year-old son has therapy 3 times per week. Does anyone have any advice? I am getting desperate and depressed.

Did you file a police report for the identity theft?
And, have you gone to the bank in person? Ask for someone higher up...go there if person, and tell them if they need more paperwork, you are there to do it, and that you need this done immediately.

I went to the bank several times. It's like I'm getting the runaround..

I'm sorry for all the stress this is causing you. I know many of us here can empathize because of unauthorized withdrawals from loan companies.

Hopefully you can quickly get your deposit back. I wish you luck.

I hope so too. I've been waiting on my money since January 12th.

You've been waiting since January 12th??? If you haven't already, I would file a complaint with FDIC or NCUA (whichever one the institution falls under) because they should not have held your money this long. In an investigation, I think Reg E allows 30 or 60 days (can't remember which) for the matter to be settled. Either way, it's been more than 60 days. You should have received your money back, period.

And for your son's therapy, have you contacted a state agency for assistance with that? I ask because my son is mildly disabled, and he receives therapy through the local school district at no cost to us. Feel free to send me a private message if you would like.

Dana

That's what I was thinking Dana. She can receive some assistance from state agencies.

BTW, did you file police report when the ID theft occurred? I think the copy of police report is enough to prove your situation and your bank should honor it. Contact someone with higher designation, hopefully your problem will be solved soon.

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P.S. do you have payday loans?

kbraveboy,

bankersonline.com/regs/205/205-11.html

Ok, your bank had 10 days to investigate, and that could be extended out to 45 days max. Have they sent you notice of their investigation findings? And did they give a provisional credit for the unauthorized withdrawals?

More on the therapy- as far as I know, according to what level of therapy your son needs (speech, occupational), at age 5 your local school district provides therapy. And your son may also be eligible for Medicaid through your state; in many places Medicaid is offered to children with disabilities, when financially the family wouldn't otherwise be eligible.

Collectcorp does this.

curlycarl, yes i do have payday loans. why?

Your first post is quite similar to those who have payday loans. Increasing NSF charges, overdrawn account are the signals of payday loan, that's why I asked you the question.

How are you handling them? Have you consolidated the payday loans? Are they internet payday lender or store front lender?

the payday loans are what i have now. before it was an upfront loan scam that wiped me out.

Payday loans are very very costly and they often break usury laws of state. Are you current with your loans? Try to get out of it ASAP.

That's easier said than done. Just living on one paycheck supporting family of 3. I feel like my world's falling down around me.

Most payday loan companies charge unfair interest rate and financial charges. Are you aware of that? Do you know if your lenders are licensed to do business in your state? Brose this forum for more information.

Where do I browse to see if they are licensed in SC? All of them are online payday loans.