I am a former debt collector. I was employed at G.C.Services. I admit that if I was being sought or "skip traced" by a debt collector I would object to the contact of a neighbor to leave a note on the door.
The practice of leaving messages with neighbors is called "leaving word". As long as your personal debt information is not divulged there has been no violation of law with a few exceptions: Minnesota and Wisconsin prohibit such contact attempts. Circumstances that make this type of messaging illegal apart from the exclusions mentioned above are; If the debt collector has already spoken to you, or you have written a cease and desist letter.
The best thing to do if you have a debt issue is to contact the debt collector upon notification of assignment. This will save you severe headaches.
One caviot to sending a cease and desist letter is that depending upon what credit company they are working for you may end up being sued. People being held liable by a court may in many states, have the funds extracted from them on an involuntary basis.
Another thing to be aware of is that some portfolios send accounts to the debt collection agency simply to be able to display " due diligence " in a court of law meaning; they may have intended a litigious resolve from the beginning.
Debt collectors have been or at least were at one time trained to never take payments that involve anything less than the balance in full during the first conversation. They expect you to reach out to family and friends and raise the balance in full.
The negotiations will continue to be more favorable usually with passing time and multiple phone calls that you answer and engage with them.
Some keys to success in dealing with debt collectors:
Get and maintain a secondary bank. USE THIS ACCOUNT FOR PAYMENTS ONLY!
Never "update" your personal information accurately. The debt collector's job is to locate an "asset" they will want to know where you work, bank, and live, they will want the same info for your spouse. DO NOT GIVE IT TO THEM! simply refusing to furnish information will likely result in the collector being very aggressive.
Get a PRIVATE mail box at a reputable company. Note it's privacy policy! These private mail boxes will offer a valid and deliverable street address for you. USE IT have all of your mail delivered there. ALWAYS tell them you are self employed and never us or give a land line phone number. give them your cell phone as home and business and you may escape embarrassing phone calls at work. Also give them the secondary bank info. *** tip *** if you cannot open a checking account open a savings and buy prepaid debit cards. G.C. services did not accept card payments when I worked there so you may have to pay via western union on the internet with your card.
Take into account what you can pay them without hurting yourself or starving to death and be polite and firm with you request for payments only after you pretend with the quest to raise the funds for the balance and the settlement offers they typically offer. If you can take advantage of a gc services settlement offer, do it! the banks would not offer it if they were not profitable and purposeful.
Good Luck in dealing with your creditor and remember, that debt collector has a very difficult job, that may be the reason they are being hostile. Empathize with them and do not underestimate their intelligence and resources... keep you story straight or even better don't tell them one because they can sniff out inconsistency about a zillion miles away.