Regarding your message above Mr. Brennan, I did check my account statements and guess what, it's your law office for the past year. I suggest everyone report this guy to the bbb, I've already done so and now I'm contacting the state board...

Richard A. Brennan is the most honest and respectable attorney I know. It pains me to see people blame there own financial stupidity and misunderstandings on this man and his firm. Without his help, I would probably not be alive today. Believe what you want, but the man is a saint and is here to help all of us.

I have been waiting for a refund of $1,024 for the past 3 months. Now, my emails to Natasha West are kicking back. Mattea Hartlove's is too. Anyone know what's going on? I'll be seeking a lawyer after the 27th. The BBB advised they will have to respond to me by then. We'll see.

Yet another complaint here. They refuse to pay my creditors or refund my money. I contacted the state attorney general. I will file complaints with every one I have to and get my own lawyer if necessary to get my money back.

Isn't it nice to see that Richard A. Brennan has his employees trying to defend his name on this website! One look at the BBB tells you what kind of man he is, and I don't think it falls anywhere near "honest and respectable!" Same can be said for anyone willing to work for him.

Issued on: 12/26/2006

The BBB reports on members and non-members. If a company is a member of the BBB, it is stated in this report.

General Information
ID: 0000030168
Company name: Consumer credit counseling of America
Company address: 1060 Osgood Street, Suite #10
North Andover, MA 01845
See the location on a Mapquest map
See the location on a Google map
Original business start date: 1998
Type of entity: Corporation
Principal: Eric Nabydoski, Director
Number of employees: 50
Phone number: 800-336-9811
Fax Number: 978-681-1541
BBB Membership Status: This company is not a Member
Type of business: FINANCIAL PLANNING CONSULTANTS




Nature of Business
consumer credit counseling of America provides financial consulting for consumers. The company was established in Massachusetts in 1998. The company employs 50 people. Mr. Eric Nabydoski is the Director of the company and Mr. Michael Dyleski is the General Manager. Any questions or problems should be directed to the attention of Mr. Dyleski.


Customer Experience
Based on BBB files, this company has an unsatisfactory record with the Bureau due to one or more unresolved complaints.


Customer Experience Complaint Information
The BBB complaint process.

When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints.


Standard View Enhanced View


The Bureau processed a total of 11 complaints about this company in the last 36 months, our standard reporting period. Of the total 11 complaints closed in the last 36 months, 11 were closed in the last 12 months.
These complaints concerned:


2 regarding Contract Issues
1 regarding Failure to honor a contract or agreement
1 regarding Invalid or false contract

6 regarding Credit, Billing or Collection Issues
2 regarding Failure to correct billing errors
2 regarding Unauthorized bank debits
2 regarding Unauthorized credit card charges

1 regarding Customer Service Issues
1 regarding Failure to respond to phone calls or written requests for assistance or support

1 regarding Delivery Issues
1 regarding Late delivery of services

1 regarding Service Issues
1 regarding Services resulted in additional damage (exp. Damaged product during shipping)


These complaints were closed as:


10 Resolved
7 Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
1 Company resolved the complaint the issues. The consumer failed to acknowledge acceptance to the BBB.
2 Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to the BBB.

1 Unresolved
1 Company failed to resolve the complaint issues through the BBB voluntary and self-regulatory process.


The following data concerns complaints processed by the BBB over the last 36 months.
Closure Type Definitions Closed Complaints
Last
1 month
to
12 months Closed Complaints
Last
13 months
to
24 months Closed Complaints
Last
25 months
to
36 months Closed Complaints
Total Last
1 month
to
36 months
Complaints Resolved 10 0 0 10 90.91%
Complaints Unresolved 1 0 0 1 9.09%
Administratively Closed 0 0 0 0 0.00%
Complaints No Response 0 0 0 0 0.00%

Total 11 0 0 11 100.00%



Nature of complaint definitions
Nature
Definitions



Closure Type Definitions Complaints
Concerning


Advertising
Issues Complaints
Concerning

Credit or Billing
Issues Complaints
Concerning


Delivery
Issues Complaints
Concerning

Product
Quality
Issues Complaints
Concerning

Customer
Service
Issues Complaints
Concerning

Repairs or
Service
Issues Complaints
Concerning
Guarantee
or
Warranty
Issues Complaints
Concerning

Refund or
Exchange
Issues Complaints
Concerning


Selling
Issues Complaints
Concerning


Contract
Issues Complaints
Concerning



Miscellaneous Total
Complaints Resolved 0 6 0 0 1 0 0 0 0 2 9
Complaints Unresolved 0 0 1 0 0 0 0 0 0 0 1
Administratively Closed 0 0 0 0 0 0 0 0 0 0 0
Complaints No Response 0 0 0 0 0 0 0 0 0 0 0

Total Last 1-36 Months 0 6 1 0 1 0 0 0 0 2 10

Total Last 25-36 Months 0 0 0 0 0 0 0 0 0 0 0
Total Last 13-24 Months 0 0 0 0 0 0 0 0 0 0 0
Total Last 1-12 Months 0 6 1 0 1 0 0 0 0 2 10

Mouse-Over the complaint count to view detailed statistics.

Average number of days for the company to respond, to the BBB, regarding a complaint in the last 90 days 6
Average number of days for the company to respond, to the BBB, regarding a complaint in the last 36 months 25

The information in the table below represents a comparison of all companies in the BBB database in the same type of business as Consumer Credit Counseling of America. Companies may engage in more that one type of business. The percent of time the business engages in a type of business is not accounted for. The BBB database consists of businesses located in Eastern Massachusetts, Maine & Vermont. There is no known industry standard for the number of complaints a company can expect. Please keep in mind, as stated above the company's size, number of employees, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB.

FINANCIAL PLANNING CONSULTANTS
# of companies with
NO complaints in the
past 36 months 567
# of companies with
1-4 complaints in the
past 36 months 6
# of companies with
5-25 complaints in the
past 36 months 1 Consumer Credit Counseling of America with 50 employee(s) is in this range.
# of companies with
26-99 complaints in the
past 36 months 0
# of companies with
100 or more complaints in the
past 36 months 0
Total # of companies
in the BBB database
in this type of business 574

Financial Planning

[PDLFREE]

I have used this company CCC of A for the past 6 months, my bills are paid and they take out the agreed amount on the exact date of the month each month, I woild recommend this company.

[schoolphil]

I uncovered the truth about Richard Brennan. He owned credicure. Check out my posts on another forum on this site. I located the IRS tax records that proves he owned credicure since 2003. How can he do this. So he can steal our money from one company then transfer us to another and do it all over again.
http://www.debtconsolidationcare.com...about8206.html

About a year ago I read the above complaints, and when I asked my paralegal at the Law Offices of Richard A. Brennan, I was told that people misunderstood the purpose of the office. They handle debt settlement, not debt consolidation as Credicure once did. I had my doubts about using the office, and I should have kept them, but being reassured by the paralegal that this was my best option, I stayed.

I paid almost $1500.00 in a retainer fee and about $150.00 in filing fees. All they did for me was set up a bank account and take out their fees. I was sued by one creditor and continuously contacted by others. When talking to creditors and explaining what I was doing, it didn’t matter. I would find out that they had not been contacted by the Law Offices of Richard A. Brennan and I learned more about this settlement process through the creditors than I did the law office. When I would attempt to contact the Law Offices of Richard A. Brennan through their website, their e-mails or the phone for some form of legal advice, they were unsuccessful in providing a response. For those of you looking to use this office keep in mind the legal process can still occur while waiting for your account to accrue enough funds for a payment and before that can happen, all other fees must be paid first.

Instead of waiting to be sued by the rest, I closed my account with the bank that the Law Offices of Richard A. Brennan had set up for me, and wrote a certified letter to the Law Offices of Richard A. Brennan that I was canceling their services (or lack of) and requesting a refund. I would have gladly spoken to their office in person, but as stated earlier no one would respond. A week or two later I received a call that another company was taking over my account, then shortly after that I received a call from their office manager asking why I closed my bank account, all after they received my certified letter canceling. The office manager said that their accounting side should be looking at my request for a refund and they would get back to me (I have yet to receive even a letter informing me that they would not be able to honor my request).

I have since contacted my creditors and set up payment arrangements and settled with two. What The Law Offices of Richard A. Brennan took from me would have been enough to settle or pay off another account.

It is my personal opinion that their office took on more than it could handle after Credicure closed and people such as me and those above paid the price and learned a rather expensive lesson. It would have been nice if the office would have done the respectable thing of researching and refunding a percentage of the funds to those who never really used their legal services, but then again I guess opening a bank account should have a fee of $1500.00. Sadly it is my opinion that the Law Offices, such as, Richard A. Brennan make it hard for people to trust lawyers.
[justify:5d85b0484c][/justify:5d85b0484c]

My wife signed up with them, without my knowledge, after they called her, and we are on the do not call list. That was in April of 2007. The first I found out about it was when we received a letter in the mail saying we had been sued by one of our Credit Card CO.

So after 2 weeks of calling and finding out that they have not contacted any of our creditors, the late fees have almost doubled 2 of our accounts. I called the lowest one that should have been paid first and they had never been sent a dime. We have almost paid out $3500.00 and nothing is getting done. I called them at 561-483-7337 [somewhere in Florida] and was hung up on, accidently disconnected [convienant on thier part], and given the run around when I was lucky enough to get ahold of anyone. I have sent them faxes stating that I nno longer need thier services and to the bank that was taking money out of my account. The money taken and the avaiable amount was about half of what it should have been after paying thier fees. What a nightmare. The first card Co. I called immediaetly sttled for half of what I owed them. Now why could American Debt Negotiators not get that done. The amount was only 800 dollars so I know they had enough money to pay them. and probably paid another one off before all of the late fees started to drasticly raise the amount owed.

His Law office PH.# that I was given was Richard A. Brennan LLC 1-866-364-0251 EXT.#103

I will monitor this site everyday, so if anyone wants to share info please post a message. I have already contacted the Indiana State Attorney's office and am going to see what else I can do.

spam deleted. ~FINS

[patricia]

The link gives me a page not found. But sounds like you all need to get a class action suit going.Good luck!

[patricia]

quote(the man is a saint and is here to help all of us. )What excuse can he come up with ,taking money from people and not paying their debts with it? he is here to help alright,help you guys right into bankruptcy

I am in the same boat, however, they have been responding to my e-mails promptly and appear to be doing something.
Try this contact asanatdotakibuatfredericklawgroupdotcom

This lame company is getting sued! I got mail yesterday that these scammers have a court date!!!

This man is a low life, feeding off of hard working people that are trying to get by with there weekly paychecks!! Hopefully by the time this is over we will see him living in a card board box on the streets somewere. My amount lost was a fraction of some but in today's world every dollar counts! Good luck to all in nailing this jerk.

P.S. If he does have to settle for a cardboard box, I hope it get's soaked by rain!!!

I've been considering buying it, just to give it a whirl and watch what comes of it
I gotta say, I've watched that silly Enzyte effectiveness ad a hundred times...