Company/Individual reported:

Crditcure and the law office of Richard A. Brennan have taken my money $1500, and done nothing in return. THEY ARE THIEVES. Many people on this site have had a bad experience with them-BEWARE.

I started with CrediCure in 2004. my account was sent to the Law Office of Richard Brennar in January of 06 (I believe). I did have a hard time getting someone to answer the phone in January and Feb. However, since I got someone on the phone, I haven''t had any problems. I mean, I knew about how these programs worked before I started because I had worked for a credit card company in the past. I knew that nothing would happen over night. Although I had a few payments made late, my payments were always made. I just moved my creditor due dates and was fine after that. I haven't come across anyone else that had a bad experience with them, and since there aren't other posts, I wonder if you just had a bad experience... maybe you should contact them, I mean, not taking up for them by ANY stretch, just letting you know my experience. Once I got someone on the phone, my problems were resolved by my next statement (which as a credit card rep at one point, is pretty good). Hope things get better...

[rwmosley]

After the nightmare of having my accounts from credicure transfered to the law offices of Richard A Brennan I am now with a new company they turned the account over to about a month or 2 ago.
The February payment so many of us had autodrafted and not distributed by Brennan is still in their possesion and I have been trying since June to get it back. It is by their own admission that the payment was not distributed from February but they still have not fulfilled any of their promises to resolve since early June. On 8/24 a supervisor in their processing department gave me a line of crap and swore he would get to the bottom of it and call me back that day, needless to say I recieved nothing and can now get nobody on the phone. They also have a "circle" system going where when you select that you are a credit counseling customer that it just throw you back to the main message again. Due to numerous late payments in the short period of time with Brennan's office my wife's credit score dropped almost 80 points due to their actions, they deduct the money on time and hold it for weeks.
I spoke with the Maryland Attorney General office this morning and he did some internet searching while I was on the phone to see the amazingly high number of complaints with the local BBB and Federal Trade Commission. He recommended I call the Maryland Bar at 800-492-1964, they in turn had me call the Attorney Greivance board for the state of Maryland at 410-514-7051.
After speaking to a nice woman in their office it became clear to me that they had heard complaints about this office but she said there was no "public" information they could give me on an investigation.
She did however tell me to go online to their site and get a complaint form to file, here is the link
http://mdcourts.gov/attygrievance/index.html
You can download a pdf and mail it in, I'm sure if they haven't already started an investigation they with enough of these complaints mailed in they will start rattling chains at the office.
I encourage anyone with a legitemate complaint to follow through with this. I hate that I have been forced into this action but they have my money and will not give it back. They do not return phone calls or e-mails and I cannot get anyone on the phone, what else should I do?

Upon reading further posts, I see some individuals who posted complaints about my office "holding" or "keeping" clients' payments. I urge those individuals to check their account statements to see who pulled their payments. My office has accounted for every payment pulled to date. All payments that my office has verified, have either been distributed to creditors, paid back to clients, or been properly distributed as fees.

Secondly, the problems with client payments appears to have come from clients being behind with CrediCure prior to their collapse. Unfortunately, I am unable to recover any of those payments. They only came to light when my law office stepped in and began correcting the accounting issues. Again, I urge those who post here, to contact our office so that we may resolve the issues.

Dear. Richard A. Brennan
On August 18,2006, you withdrawned $313.00 out of my banking account, but for some reason my credit account's never recieved a payment from your company, nor did I recieve it back in my bank account. Do to that said I went and paid off my account's that I had under your program with cash. I would like you to stop taking money out of my bank account, and I want to see that payment that you took from me and keep, put back in my account A.S.A.P. If you want I can have my bank send you a letter stating that the money was withdrawn out of my account, but was never returned, and since my bank also was one of my accounts due to my visa card through them that was a part of your program they can also state that they never recieved a payment for August of 2006, from you, nor me. It cause them to freeze my cheeking account untill I went in to pay my payment, that should've been paid bye you. My contact number is 661-319-9870, or 282-9045 you can contact me or my wife Elinore at anytime time due to this matter. My client number is 19743. One more thing my new adress is 420 South Real Rd. Apt#3B Bakersfield Ca. 93309, Thank you, George CAbrera

I recieved a call from Richard Brennan last night informing me that they are trying to clean up and process all outstanding issues as above and that my check was actually being cut today and I'd have it in a coulpe of weeks.
I was not only very surprised but very impressed that he actually took the time to call me. I appreciate the resolution and hope that everything happens as he said.
Thanks.

i siugn on with richard brenan in dec 2005 not one of my accounts have been contacted

They aren't making payments to my creditors and they will not fax over their settlement information to me as I asked for it in writing. One person tells me its bankruptcy, another tells me it's not. All contact numbers they give me do not work. I am tired of this.

I just rec'd a call from their office treating to drop me or send me over to another company for my debt management. The idiot with whom I spoke REFUSED to give me his name until I agreed to sign up with his 'debt settlement' program. I declined of course. But still got his name – Anthony Dusza, & once this as*hole gave it to me he had the audacity to swear he’d told me twice before! This man was out of his fuc*ing mind thinking that I would agree to sign up for a damn thing without seeing what I was getting into. All of the questions I asked were answered with questions or completely ignored. When I asked where all of my previous payments had gone he said & I quote word for word "That's not my department & why should I care. I wouldn't even begin to know where to start investigating that". He was rude, discourteous & hateful speaking to me like I am fuc*ing ignorant. But that's nothing new considering my last Customer Service Rep Joy Flannery who very rarely returned calls & if she did she had the personality of a wet rag & the attitude of a hungry fat woman. The collections calls still have not stopped, no question was ever answered directly, no paper trail of my account could ever be produced, and emails were not returned. After 5 months of paying $173.00 a month into RA Brennan my creditors have not rec'd more than $10.00 each in payments (3 creditors=$30 - 173.00-30.00=$143.00 unaccounted for $143.00 x 5 mos. = $715.00). I’ve paid in right at a thousand dollars yet my debt total increased by $1500.00. Every single payment was made late even though they were very careful to take my money out on time. I have left 15 voicemails a day for the past 3 weeks upon receiving the letter, I am sure we all got the letter, saying they needed $1500 as a retainer fee & then they'd also take as payment 15% of the amount saved by paying my creditors off in one lump sum. ARE YOU SHITTING ME?! If my creditors agree to be paid off in a lump some of 50% of what is owed then RA Brennan gets 15% of the other 50%!!!! They haven't paid a creditor on time in 5 months, my credit scores are ruined, late fees have been assessed, service charges piling up, interest rates steadily increasing and they want MORE MONEY?!. I did not get myself into my debt situation-I didn't even have a hand in it this was all thanks to my ex & his drug habits & sneaky spending sprees. I didn’t find out about it until it was too late. Now I am being treated like an inferior, insignificant moron. If I could afford to pay off the debt, retainer fee, & yet still give away what I’d saved by paying my credit cards of early I WOULDN’T NEED TO BE ENROLLED IN THIS PROGRAM TO BEGIN WITH!!! On top of all this nonsense I now have Doctor bills & medication expenses to deal with the stress & depression this has brought on, is there no end?

I would advise everyone dealing with the thievery of RA Brennan, CreditCure, United Christian Financial/ Fidelity Reserves Corporation, etc. to get a good lawyer on their side. My family keeps a lawyer on retainer & he’s as pissed, as I am that I’ve been taken advantage of at a time when all I needed was help. Contact the Attorney General for your area, let the Better Business Bureau know, although all they can do is be a mediator in your case, check out the above posts for further complaint contact info & do all you can to stop this. Do it for you, do it for me, and do it for the person who is at wits end & about to sign into this program. Let’s get together & see about something in the way of class action. I am tired of it & just want to be done with it all.

[sammi613]

I've had $300 loan with them like in early Jan 2006. They've been taken $90 out from my account every pay period up to today Sept. I'm adding up all that money like around $1200. I call them and ask them about it, they said that because i didn't call them and let them know that i just want to loan to extend 4 times that's y $90 every pay period is just the interest which mean that i still own them the principal $300. I told them that im just enroll in debt settlement program and my attorney will contac them. They told me to wait, then they put in back on the phone saying that Ok, your account is mark off, u don't own us anything. But i want my money back, this is ridiculous paying $1200 on a $300 loan, all that NSF and overdraft fees that i have paid my bank in the past i want all that back. Any advices??? I've contact my bank and let them know, they said the will look into it.

When I first joined in Dec 2005, it was with Creditcure. However, all of a sudden, this company RA Brennan came in to the picture. My monthly payment of $802 was taken out of my account and my 3 creditors were being paid on time. That was until August of 2006. None of my creditors were being paid and the phone calls started. Joy Flannery was of no help to me what so ever so I started to correspond with Mateia Hartlove. She was somewhat helpful but after she kept saying I'll call you back (which she never did), she went on vacation. After hearing this, I hit the roof. I wrote Mr Brennan a certified letter (which to this day, I have not had a response)and also contacted the Maryland chapter of the BBB. I have not heard anything on that one either. Something must have been done because all of a sudden out of the blue, I received a phone call from Heather Durff, a paralegal at the firm. She has been most helpful and hopefully this will be straightened out once and for all. She faxed all the debt settlement information she sent to my creditors, and now I am satisified. Even when I called her 5 times in 1 day, she never sounded like I was a pain and she does return phone calls.

Give her a try if you are still having problems. Her direct phone # is 240-215-4949.

Good Luck

Seems like I'm not alone and facing this law office. They too have withheld my payments to my creditors even though the money keeps getting taken out of my account. I am then promised that the money will be returned after I have cancelled my account and then the office suddenly "closes" to update their records. I still have not been refunded my money. Best course of action now is to make a complaint:
MD board of Law:

http://www.courts.state.md.us/attygr...complaint.html

Also, better business bureau:

http://www.baltimore.bbb.org/

Homefully we can get this guy from taking our hard earned money. Oh yeah, don't bother calling his law office, all the paralegals are experts at transferring calls and making empty promises.

i had credicure for like a year and a half with no problems.. no they got turned over to Richard A Brennan and they took money out of my account without permission and has not paid my creditors.. they keep givin me bullshit answers.. DO NOT USE THEM FOR ANY FORM OF HELP

[wimmlerbarbara]

PROBLEMS WITH CREDITORS NOT GETTING THE INFORMATION NEEDED FROM RICHARD A BRENNAN AND I HAVE BEEN PAYING SINCE APRIL 2006

Takes a second.
Search for "Richard A. Brennan"

http://www.baltimore.bbb.org/complaints.html

HE IS A GREAT LAWYER AND I LOVE THE FACT THAT I AM OUT OF DEBT NOW. I LOVE THERE COMPANY THEY HELPED ME VERY WELL