I have been reading all that have posted here, i can agree with it all, i am going through something with this law firm right now, i called them just the other day trying to resolve the debt, no sooner than i got off the phone with the guy, i tried calling back because it appeared to me like the guy did not want to help me, so i called back and spoke with another rep she giving me details about 3 different accts 1 acct dont even recall doing business with them, the next thing i know is that my bank calls me and tells me that they have put a freezre on my acct, mind you i paid my bills out this acct and guess what, my stuff being returned for NSF, i talked to three people there and not one of them told me about this was about to happen, so now i contact Legal aide, bu the way i responded to the letter that they sent, certified mail, never got a response, but yet got a response from them telling me my car had a lien on it, but still never told about my acct being frozen until my bank called me. sad situation, and the awful thing about it is, i just put xxxx amount of dollars in the acct to try to settle, its a mess. and they are not helping the matter, they put me in a situation and i have no access to my funds and they said it will take at least 30 days.