Hi larbabe
Welcome back. I have gathered from your post that the invalid entry of Asset Acceptance and Arrow Financial is only in your TransUnion credit report and not in the other two credit reports. You have also contacted the TransUnion and they have further asked you to contact the mentioned collection agency.
If your other two credit reports are not highlighting the wrong entries, then it means that TransUnion need to fix these errors. The collection agency will only come in question if all the three credit report highlights the same entry.
Please handle your approach more strongly with the photocopies of the other two credit reports and file a dispute with TransUnion completing the "request for reinvestigation" form along with return receipt requested. It is purely the mistake of the TransUnion and they will have to notify you about the verification process being done. It is they who will contact the collection agency in question and verify the entry. They will inform you within 30 days about your updated credit report.
If you don't hear from them within 30 days, please send one follow-up letter. Additionally, if you tell them that you are looking for a mortgage or a car loan, they can do investigation at rush.
After finding your entry to be correct, they must remove the negative entry from your credit report.
If you still don't hear anything from them, please contact them at 800-888-4213 (Trans Union) to discuss the problem individually.
Please be informed that you have the right to put a 100 word statement in your credit report. The credit bureau will have to furnish this information whoever asks for your report. While writing your 100 word statement, please be very clear, concise and use the fewest words possible.
I really feel that you must have worked very hard doing this. If you don't reach anywhere still by this point, finally contact the FTC regarding this matter.
Federal Trade Commission: Consumer Response Center - FCRA
Washington, DC 20580 1-877-382-4357
Please inform us the latest of your action.
Regards
Roxette