Legitimate firms shouldn't have a problem giving you their company name and mailing address so you can send them a letter telling them to quit calling you because they have the WRONG phone number. I have been getting phone calls for some person I don't even know from them for a month now. I have had this phone number for well over a year. I answered the phone call once, and the automated system told me to press 2 if I wasn't the person they named. I did so, and their agent came on and I told him "wrong number". He said they would take my number "out of the system and notate the file". Well weeks later, they are still calling everyday, even weekends sometimes, at varying hours. Yesterday I answered again, to hear the same automated message, except no option 2 this time. This time it just said to hang up if I wasn't the person they were asking for. Very sneaky. They called again today, but give you no option to actually talk to someone if you are not the person. The just tell you to "hang up if you are not... (robot voicy)... whatshername." Very annoyed, I looked up on-line to see if I have any recourse if I am getting calls for someone else and want them to stop. I found that all I could do legally was write them a letter telling them to stop, and then if they still call I can have recourse against them. So, I called their number as it showed up on caller ID 8888320243, in order to get their company name and mailing address so that I can send them such a letter. When the receptionist answered I told her that I am receiving repeated calls for someone else, that I already told them once that this was the case, and that I wanted their name and address so I can send them a letter requesting they stop, so if they don't I can take action. She took my phone number, and then informed me that they had no notation on the file, have only been calling my number for 2-3 weeks (its been longer), and have no option two so I must be meaning to get a hold of some other company. When I informed her I called the exact number off of caller ID, so they had to be the right company, and asked again for their company name and mailing address, she told me that a notation had been made and it takes 24 hours to process. I told her that it was all well and good a notation had been made, but that was what the other guy said, but the phone calls hadn't stopped, and therefore I wanted her company's name and mailing address. She just repeated that a notation had been made and it would take 24 hours to process. I repeated that I still wanted their name and address, and she got incredibly snotty and just said "obviously you can't listen", and then hung up. Does this sound a like a company with good business practice to you? I understand that there are flakes in the world who don't pay, and people do have the right to try to collect what is owed, but do innocent people have to suffer for it? I have no bill I have not paid, do I get punished because someone else hasn't paid theirs? Is that any reason to treat me poorly, and not give me the information I would need to make sure you as a company are doing your job within the rules of the game? Why should I have to take time to write a letter at all? Has your company become so jaded working with the not-so-great in society, that now you just treat everyone poorly? What a sad state of affairs in that case. Just doesn't seem like a good business anyway you look at it.
The tactics used by this company are very intrusive and disturbing. They harass whatever number they have and do not identify themselves in any way. I have no idea who Leopold Slaznak (somewhat unintelligible voicemail msg) is and the whole thing seems like a scam. But you can't ignore them because they keep harassing your cell phone number. Very creepy and it just pisses me off.
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