My wife took out some loans from this company (they work under different names, don't they?). Well, it hasn't worked out so well, and due to a bunch of financial and medical issues, we had to file for bankrupcty.
Yesterday, we received a call from them, and I told them that they have to talk to our attorney. They refused to take the number, and eventually the phone rep (are they in India?) switched me over to her manager. This guy claims they haven't received any information on our bankruptcy, and gave me their phone and fax number. They said my attorney had to send the paperwork, including our case number.
What I found to be laughable was that they didn't have a LOAN number for him to reference. They said that they only look up the loan via Social Security number. When pressed, he eventually said that they could look it up via first and last name. They probably already have her social security number, but I do not believe for a second that they do not have loan numbers.
Anyway, I'm passing the info to our attorney.