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CBA Collection Bureau of America – what is the customer feedback?  

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I received a payment request from Collection Bureau of America in Hayward, CA on Behalf of Comcast-Chicago. I received this on the 5th, even though the bill in question was paid directly to Comcast on August 16th. Has anyone dealt with CBA Collection Bureau?? Are they going to become a huge pain in my side?
I already sent the validation request off to them, hopefully that will settle things, and when they try to validate it they will see its already paid.
 

asked Sep 8, 2005 01:54 PM

LCW
LCW

82Answers

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Wilson, you must be having the details of your payment made to CBA Collection Bureau of America in your credit report also. This is also a sufficient proof.

answered Sep 8, 2005 01:59 PM

ben
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The name, CBA Collection Bureau of America, itself is weird. Wait until cba collection bureau validate your debt before you pay ANYTHNG. If cba dont send you anything, then don't pay. Did you keep any receipts of your payment?

answered Sep 9, 2005 10:52 AM

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I'll never pay CBA Collection Bureau of America anything, as I paid comcast on August 16th, a little over two weeks before the date of the letter they sent me.
I paid Comcast with my Debit card and and have the Bank 's reference numeber for the transaction. I am hoping if cba Collection Bureau do as they are supposed to and are actually a upstanding company and they properly validate the debt, Comcast will tell them it's been paid and they should basically go away. Otherwise, if they say its a valid debt, then I will hit them with the bank record.

AS this little experiment progresses, I will post my experiences (good or bad) with CBA Collection Bureau so if anyone else has dealings in the future, cba Collection Bureau may have an idea what to expect.

answered Sep 12, 2005 07:06 PM

LCW
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WEll cba Collection Bureau did actually sign for one of the validation requests I sent them. I was half expecting them to play the game of not signing for it. For future reference, this is the one sent to their office address, not the PO Box address.

answered Sep 13, 2005 01:20 PM

LCW
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I was shocked today when I went to my mailbox and found a letter from CBA Collection Bureau stating the account is paid in full AND verifying my account HAS NOT and WILL NOT be reported to any credit reporting agency.

As we all get frustrated with the Ellis Crosby's and Allied Assets of the world, its nice to know there are companies out there that do business as they are supposed to without resorting to harassment, threats and intimidation.

answered Sep 15, 2005 01:26 PM

LCW
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yes, and we should bring out those companies in limelight.

answered Sep 15, 2005 03:46 PM

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I have just recently had experience with cba collection bureau and for a similar reason. This company has been sending me collection notices for a supposed debt to Comcast. However, every time I speak to someone at Comcast they say I have a balance of $0 on my account at the previous address. They also have told me they don't send their accounts out to a collection agency. They do the collections within their own company. I called the phone # on the collections bill and the man who answered didn't even sound like a professional business. He answered by saying "Hello, uh I mean, Collections, Collection Bureau... can I help you?" That's an exact quote. Doesn't sound like a real collection agency to me. And, when I told him he was mistaken and that I do not owe Comcast any money and I would not be paying this bill he sent, he said "Well, whatever." and hung up on me. Anyone receiving a bill from cba collection bureau should report them to the Better Business Bureau without sending them money.

answered Apr 5, 2007 12:47 PM

Anonymous
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Be careful,CBA Collection Bureau America from Hayward is a fraud company that will continue to haress you for the interest even when you have paid the full amount. With their own calculations they come up with some silly amount of interest and then they chase you through automated phone calls. CBA Collection Bureau will call you at odd times like 4 AM in the morning, 11pm at night and sometimes 7 to 8 times a day. If you have already paid the original company, now they want the interest on that delayed payment. That is their commission. Recently Washington Hospital in Fremont has hired them and this agency is creating hell for everyone.

answered Jun 3, 2007 12:54 AM

Anonymous
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well... tey are a licenced and bonded collection agency. Having worked for the company for over 6 years through merger, sale, and transfer they are 100% legit and a very good company to work for. By the way Federal Law states they have to verify the info only durring the first 30 days, but if you deal with respect they will give you respect

answered Jun 21, 2007 11:05 PM

Anonymous
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You have paid the bill to Comcast directly, then you need not worry. You have the details of the transaction too. So, cheer up !!!

answered Jun 22, 2007 04:49 AM

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