Well, I really need to thank everyone here on this website because it's helped us out tremendously. I put in a complaint about this company to the BBB here in California and in the state they're located in a couple of days ago and I already got a response from this place through the BBB.
"To whom it may concern:
we have researched the account belonging to this customer. This customer did not contact us once regarding any problem about his account. It was sent to our accelerated collection dept, and he has also refused to pay. The facts are the customer did not even pay the original balance on the account before going into collections due to a closed account. Although we believe all the terms and conditions have been met, we will assist Mr. XXXXX by writing off his balance. His information has been permanently barred from our company and all of our affiliates for future reference.
Thank you."
So I responded that they send a letter confirming that this account is paid in full and to stop collections and remove it from his credit file with all bureaus immediately. Sooooooooo we're happy!! One down and a few more to go!!
Again Thanks to everyone and thanks to site especially. We couldnt've (sp) done it without you!!!!