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and I called the better business bureau in Cheyenne. Jacobi & Mayors is listed at 2710 Thomes Ave Ste 128 Cheyenne WY 82003.
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This is the same address that Interstate Wire Compliance Bureau is also using. ICWS, Jacoby and Mayors, Ellis Crosby have a very deep connection with it.
RobW, verify your address the company used to send the letter to you. If the address has been entered incorrectly in their system, you must receive the details again.
It will be better if you can contact the original lender and request them to accept the payments from you. Tell that you won't feel comfortable paying to ICWS as you have heard lots of complaints against them. I am assuming your creditors have only assigned this collection agency to collect the debt from you. They might not have sold the debt to them. So, they can still accept payments from you. Get everything in writing from the company before you start paying them. You should have proof of this account and payments in case there is a need to dispute later to the collection agency.
Meanwhile, if the collection agency has not verified the address to you, send a DV letter requesting for the details. You can legally refuse to pay the debt till it gets validated.