Internet's first get-out-of-debt community - 136,000 members

Posted: Thu Jun 22, 2006 9:44 pm Subject: Need your feedback for improvement

Hi,

We have been working really hard to understand the need of our community members and providing all possible help . I feel still we have scope for huge improvements in DebtCC.

Please let me know your feedbacks, the missing features, the complexities involved and anything that can help us improve.

I am looking forward for your feedback. I know you will participate Smile

.

Regards,
Denny

Posted: Fri Jun 23, 2006 4:29 pm Subject:

Hi Denny

I am a regular poster in your forum for a while. I like to offer help, I can do from my side and understand the problems of people coming here. I can relate myself at a point and try to be in their shoes.

If my suggestion sounds helpful, will it be possible for you to put the address and contact number of the consolidation company in the "thank you" page that comes after sign up. I have heard people unable to reach their consultant or not able to pick up their call. If some information comes handy, it will be helpful.

Your website is a huge cove of information and it's always helpful to not only the people in need but also for anyone who wants to acquire knowledge and get updated. There are knowledgeable members in this forum who make all the difference. I wish you all the best for this valuable website.

Posted: Fri Jun 23, 2006 4:45 pm Subject:

Denny--I don't know how this would work but..

Today, I deleted like THIRTY spam posts from one thread..I couldn't delete the whole thread because it was an active thread with a ton of good information, so I had to do it one by one...Can you make it so I can do a mass delete in a specific thread? Like check boxes, or something similar. I know how to do it when they post a brand new thread of junk, but I can't figure a good way to do it when they take an existing thread and plaster it.

Posted: Fri Jun 23, 2006 4:59 pm Subject:

Hi Jessi,

This function is already available in the moderate panel. I have sent you a PM explaining the procedure on how to do it. Let me know if you are not clear.

Regards
Mike

Posted: Fri Jun 23, 2006 9:02 pm Subject:

How about a "Reply with Quote" or something similar?? sometime you see something you want to address specifically, and it would be nice to click one button and have the quoted text and author put in for you instead of having to cut, paste and format.

You have something similar in the PM feature. It would be nice in the rest of the forums.

And I agree with Jessie, an easier to use mass delete tool for the moderators to use in combating the spammers would be nice.

Posted: Fri Jun 23, 2006 10:08 pm Subject:

Thank you all for the feedbacks and suggestions.

Gretchin says

Posted: Sat Jun 24, 2006 7:32 am Subject:

Thank you Denny! You're the coolest! Smile

Posted: Sat Jun 24, 2006 8:59 am Subject:

Posted: Sat Jun 24, 2006 1:17 pm Subject:

It was a feeback, I suppose! Smile

I think a list of collection agencies would be very helpful..And the contact info for them maybe?

Posted: Sat Jun 24, 2006 6:43 pm Subject:

Yes, we need to make a plan for it.

Posted: Tue Jun 27, 2006 2:02 pm Subject:

Denny,

I really believe that we need some member's only posting area for those of us who would like to discuss common topics. Not necessarily to separate us from the non-member crowd, but that they could READ the item, but not post unless they sign up. Some of us that have been around a while have a lot of information that we could share, but the point gets lost when someone posts a new question (which should be a new topic) in the middle of a thread--It gets things off track and disorganized.

And maybe a "read before you post" section. I've seen these on other sites. With information such as "search before you post." We've got SO many duplicate threads. Many questions that are asked have already been answered more than once. I don't like to repeat myself in person, let alone type the same things over and over.

I love this forum, but lately it's become just a bit disorganized. Sad

What does everyone else think? Am I just getting over critical, or what?

Posted: Tue Jun 27, 2006 2:07 pm Subject:

Denny, I may be a little harsh here, please forgive me, but it looks like the Debt CC Complain Center is not being used the way you intended it. An "Anonymous" poster is directing all of her frustration at us! Your idea behind it was to compile a Top Ten Worst Collection Agency list, and this poster is not posting asking us for any guidance of advice, she's whining! I don't dare visit the Complain Center anymore because the whole this has turned to mush! We keep telling her, me, JJ, Clay, Jessi, and god knows who else try to tell her that her frustration is misdirected and we are here to help, but she just keeps going!!!!

Posted: Tue Jun 27, 2006 2:13 pm Subject:

Jessi, I concur with you that hings have been a little out of whack here lately. It's why I haven't been around much. I've tried to keep up, but it makes my head spin. Also, there are a number of new members who are not inclined to reading the current posts before asking a question. My pm has been loaded up with repeat questions from the same person who just does not have to compunction to pay attention to my responses! I've also found some of the more recent new members to be rather obnoxious! I give the same information over and over again to the same person, now I feel like telling that person "You made your bed, now lay in it!"

The corporation I work at has a multitude of rules. I guess it has to be that way when governing over 1,000 employees. We may have to tighten our belts around here in order to maintain some decorum in this forum. (Rhyme not intended)

Posted: Tue Jun 27, 2006 2:17 pm Subject:

LOL Forum Decorum. Smile

I think that having a little more restriction around here--still having places for non-members to ask questions and get answers--I think that's very important.

Posted: Tue Jun 27, 2006 2:20 pm Subject:

I agree, that way the forum will remain uniform. We better hop on the ball soon before verything goes even more willy-nilly.

Posted: Tue Jun 27, 2006 2:31 pm Subject:

Ok, here's my 2 cents...I don't know how to put this, so I'm going to just blurt it out... When I first came here I felt like everyone cared about each other and we were a great group of people helping each other out. There was nothing we couldn't lay on each other...Now it seems like some of the replies we get are borderline rude or useless. If I'm excited about a debt that I took care of and want to share it with you guys, I guess I want the back-slaps and atta girls that I used to get..I don't need people second guessing me or telling me that I paid my debt wrong, or that "great, you got it paid! But it'll come back and bite you in the butt!" That's doomsdaying, and it sucks...Also, and maybe I'm paranoid here, but it sometimes seems like people are posting just for points..That's not the meaning of this board.
Wow, I guess this thread has turned into a massive B session...But..It's still a great place to be, and I still love it here. Hmm..maybe we should make new people go through initiation or something...

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