WE HAVE BEEN HARRASSED BY THIS COMPANY.
Before we moved, the dish was already up at the condo. When we ordered Direct TV, they had to remove the old one and install us a brand new one. When we received a bill, we had been billed to remove it. We are in dispute with Direct TV over this matter and they commissioned Focus Receivable to collect this debt which is less than $100. As a matter of principle, we are not going to pay this.
Focus Receivable is attempting to caolect this debt.
They call all day everyday.
Even After hours they use a machine to call us. When we answer we hear that fax noise.
I have written a letter to Bill Strang, Vice President of Focus Receivables. I used Title VIII, Debt Collection Practices as the foundation of my letter.
This Title explains when collectors can call and the posture they must take when making these calls. It further says that after sending them a letter the call MUST stop. I sent a very strong letter to them and copies to Robert andrews, COngressman - Diane Allen, Senator- DIrect TV- Marietta Georgia Better Business Bureau. I'll let you know how I make out.