Has anyone dealt with this payday loan company?

Has anyone dealt with this CashNet500? They are my list of creditors with Town and I wondered how they are deal with.

Hi msmishele30

This is the address of the company

Global Payday Loans
4001 South 700 East #500
Salt Lake City, UT 84107
Telephone: (800) 654-7444
Fax: (800) 887-9284

This company has an unsatisfactory track record in the BBB. Many of the consumer complaints against this company are still pending and the company has not resolved them. Past customers have experienced that this company used to make incorrect debits in their checking accounts and sometimes, the amount was very huge. This company has violated the agreement contract in a number of times and in many cases, the fees and interests were charged exorbitantly. The details of it were not mentioned in the contract.

After hearing all these complaints, I hope that you will be alert while dealing with this company. Ask your consultant to keep you updated with your accounts with them. You should get an itemized statement from them showing the distribution of your funds. Make sure that your money goes to the right place and in the right way.

I am filing a complaint regarding a company called Global Payday Loans or Cashnet. They are located at , PO Box 571992 , Murray, UT. 84157 also at Global Payday Loans
4001 South 700 East #500 , Salt Lake City, UT 84107. Phone numbers listed are: 800-654-7444. The president of this company is listed as Melanie Robinson. Other addresses listed are P.O. Box 29729, Elkins Park, PA 19027 and P.O. Box 29729, Elkins Park, PA 19027.

Various unresolved complaints are listed in the Better Business Bureau for this company. In addition, various complaints are listed regarding this company at website called ripoffreport.com.

On 9/13/2005 I received a $300 payday loan from a company called CASHNET. This was after they took in all my banking information and supposedly verified that my bank accepted this type of automatic deposit and later deduction when this loan came to be due. I received the $300 deposit. I was to gradually get deductions from my account until this loan was paid off. This was called the pay down option. This was a deduction along with a finance charge. When the loan came due on 9/30/2005- I think- it turns out my bank did not accept deductions from this particular payday loan company. I did not realize this when I made this loan.

In fact I did not discover that this payday loan was not deducted from my account until a guy named Mr. Odom called and left a voicemail at my job-I will send a tape of this. He declared among other things that I had not paid and if I did not clear this up they would contact my job and take me to court and cause all kinds of havoc in my life. So I called this guy back and he was EXTREMELY rude and told me I immediately had to Western Union them the total money due! Again I did not know until then that this had not been deducted and I tried to explain this to this man .I told him I would not pay that excessive Western Union fee, but I would send them a money order at their business address. He refused to give me any business address. This jerk hung up on me three times in fact. I immediately called back each time.


Finally, I ended up speaking to a supervisor named Mr. Reilly. He clearly explained that some banks do not accept these type of deductions and after reviewing my information it appears that is what happened in my case. I explained that I would pay but I would not western union this fee or pay it on a credit card as he requested. He went back and forth with me on paying it then finally he said ok here is our address. The address he gave was 1060 W Addison St Chicago, IL 60613. We agreed to me paying half of this money due that Friday and the remainder my next pay period. So I sent $100 to the Chicago address. It turns out this was not their address. It was Wrigley Field's professional baseball field address. I did not know this at all at the time. I presume this guy must be from Chicago and thought it was funny since I would not pay on credit or Western Union. I am not sure why this guy gave me this address, but this was so unprofessional and I had to wait weeks before this was fortunately returned to me. Of course I did not know this company did not get this money until they started leaving threatening phone calls to my job and sending threatening emails to me again. I emailed them back and forth trying to understand what had happened to the money I sent.

Finally, a guy who said he was the branch manager named Tim McFeeters contacted me. I will send his phone calls and emails via US postal. He actually apologized, but did not believe that Mr. Reilly gave me that address. We worked out an agreement where I would send 3 payments of 100.00 to this address, PO Box 571992 Murray, UT. 84157. I did this. I paid the agreed 300.00. Copies of these are to your US postal address Now this company is claiming I did not pay.

This week a guy named Robert Fine, has been calling my work on at least 5 occasions. This guy claims he is an attorney of some sort-, which he is not. This is clear by this absolute and utter disregard of the Fair Debt Collections Practices Act. This company is clearly violating consumer protection laws. He is constantly leaving threatening and harassing messages; claiming I had committed felonies and he had in his hand court documents that he was going to send, and he was going to tell my job all of this. This is HARASSMENT! He now says I owe $420! Copies of these messages are being sent to your US Postal address. I have clearly told him not to contact me at work. I have faxed this company twice not to contact me at work and have sent two letters not to contact me at work but they continue to do this. Now you have verification that I have done this.

This company must stop harassing me. I have paid this. They must stop calling my work. and making harassing contact and threats with me. I have clearly told them not to call me at work on 20 separate occasions! It appears this is a loan shark type company and they will never free me from this debt. We can go to court on this and I will prove my case, but until then they must stop harassing me at my job. Please assist. On January 11, 2006 I tried to speak to the President/ Owner of this company named, Melanie Robinson by calling the main number. I spoke to another lady her name was Jennifer Saltern. She claimed she was the office manager. She refused to let me speak to Melanie Robinson. She claims she collects the mail from the PO BOX address I sent my money orders and has never has seen correspondence from me. This lady is either lying, stealing the money I have sent , or does not actually receive the mail.

To resolve this company must be stop harassing me, they must face prosecution for their various consumer harassment violations, and soon if this harassment does not stop I will sue them through the civil courts. Mainly the harassment must stop they have been paid!

Berry

Everything is fine with what you have said. But the only problem is that you are making one mistake again and again. While agreeing to anything with the caller, you are not insisting the agreement to be in writing. Whatever the person has put verbally, you have agreed to it and sent the money. So, now if you are to prove what the deal was, you don't have any proof of it. The point is that you should have agreement(s) with anyone in WRITING. You need to have written evidence from the other person about the deal so that you can take charge legally and restrict them from backing from their words.

The money you have sent so far has not been drawn from your bank. Your bank might not have entertained the deduction, but can you prove that in the court? I mean to say that when you send the checks through mail, you need to send it through certified mail with return receipt requested. This way, you will track down your letter till it reaches the actual address and you have the dates on your green slip to prove the matter.

Some states allow recording of the debt collection phone calls. Check the statutes in your state and see if recording of such calls is permissible in your state. If they are, you can record the calls and make your legal case stronger. Even if the call recording is not allowed in your state, there is a statute that you have to inform the other person about your intention of recording the call. If he goes ahead with his conversation, it signifies that he has given his consent to the recording. Your recording should significantly prove that you requested for their permission before recording the phone call.

I think you should stress for some evidences and make your legal point stronger. Your case against CASHNET500 will become much stronger.

Hello! I am dealing with cashnet500 as of Jan 22ed 2006.
I am on SSI and I got an email from a personal loan company. I filled it out simply because I thought I would be denied anyway because I have bankruptcy on my credit as of may 05. well, I did get denied and on Jan 23ed 06 I checked my online banking. and saw that there was a 250.00 was pending transaction to my account! I called the cashnet500 that morning at 7am california time and told them to cancel this I did not want this and could not aford to pay this back after reading there fees! so the lady i spoke with faxed me over a Cancel form I signed it on that date within 20 minutes from the time she faxed it too me and I faxed it back to her! well this is what happens next! they did not cancel the transaction to where it would drop off my account! instead it posted to my account the following Tuesday morning which was the jan 24th 06! my checking account was already overdrawn 180.00 when the 250 posted! so this guy named Tim Atkins accused me of spending the money because my bank would not return there 250.00! legally I do not think I should be responsable for this because I had canceled it while it was still Pending! if they sleep on it and waited 24hrs to mae there move t retrieve funds back and could not! that should not be my problem! But, now they are telling me I am repsonible for the 75 interest fee! i am on a fixed income! this has caused my checking account to be in the negative twice this month within a week! it took them a week to try and retreive funds back! and for every time they try my account gets hit a 34 NSF fee! so know I am forced to have to closing my account out after the 3ed if I have any money left! and I am only on 840 a month income! I explained that too them! my check on the 1st is 440 and it going to be gone the second it goes direct deposit! because of bank fees! my bank knows what is going on! but they want me to get the funds back from cashnet! like they will do this I told my bank! cashnet is not going to work with me on this deal! so I told cashnet Friday on Jan 27th that my account was closed to please stop trying to retrieve funds that is not there! so they turned me over to there collection department already! I have health issues I do not need this kind of Stress! I turned them into BBB already! but now its like Im not sure what to do pay the 250 and be done with it or pay the 325 ! this is going into my living funding monthly! because of this it will set me back two months! these type of banks need to be shut down! this is just simple wrong what they do to people!!! my advice do not give them any of your personal info! especially banking info! if I send them any money back they will be lucky! and that will be all they will get! if and when I do this I will also either do it by cashier check with reg return receipt or by western union with a printed recepit! they will not have access to my new checking account! I also put a stop payment on the voided check but my bank said because it was sent eltronically they can still possibly send it again ! this is a bunch of crap! my Cancellation signed form should of been enough! I should not have gone through any of this!

Melanie,

I'm sorry to hear you are going through this type of situation. You did the right thing by cancelling the loan with Cashnet. They are not a reputable company as you've recently found out. I would take the papers to your bank and explain the situation to them in detail. This might be a big benefit to you. It was good to file a complaint with the BBB. Cashnet might not respond to it but at least it will be on file. File a complaint with your states attorney general's office. You might be able to do so online and I'm sure that will help the matter. Others might be able to shed a different light on the banking situation.

I have also had issues with this company. My question is, if I close my checking account out b/c of them and get a new checking account number, are they able to continue to try to withdraw electronically off of my closed account and continue to cause problems? A friend of mine told me that if they do this, it could cause that old account to be reopened b/c they deduct from it electronically.

They are one of mine. I initially took out $350 and have paid around $900 to them. I still have a balance left but I believe I have suffered enough. Have not heard from them except for 1 e-mail.

Barry - in your case you got the $350 and have not paid anything on it so far?

From reading this and other posts it sounds like they are mainly tracking people who have not paid up to their balance so far.

Anyone in my situation where you still have a balance but have already paid almost 3X the amount of the original loan? Did they persue you? How long did it take?

Charmayne, if the checking account is closed permanently and a new one is opened, the company cannot withdraw money electronically. But before the bank allows you to close the checking account, you will have to pay all the charges incurred in it. The bank might also report your account to the Chexsystem and the negative remarks will remain there for a period of five years. So, it will be better to pay off the charges and close the checking account permanently. Cashnet500 will not be able to take out any money from your old account once it is closed.

The only problem I've had with them, is they refuse to send me documentation that my account is paid in full. Payday loans are awful.

I've also had certified letters returned from their address posted on their website. They won't respond to any e-mail I send either.

That place is a sham. Ever try to call them? You get put on hold for a 20-30mins then the phone disconnects. You cannot reach them. I have tried several times.

I just sent them another nasty e-mail. I'm going to check with T & C tomorrow to see if they've heard back regarding a proposal amount.

Glynnie--The trick to get them to talk to you on the phone, is to hit the option to apply for a new loan.

Surprise--They don't WANT to make payment arrangements. *gag*

I tried 3 times to get through with the "payments" option, and got disconnected every time.

I live in chicago and I took out a loan for 300. I've paid them over 600. They said they were taking to finance charges only. $105 per week! They refuse to send me the loan agreement. They get rude! and they refuse to switch me to a manager claiming that I'm "harrasing" them! They are the ones calling me at work all the time. They've threatened garnishment.
Has anybody else had this happen? I need help!

Ni,

File a complaint against them online with the Better Business Bureau. Also, send them a certified letter with return receipt requested revoking any voluntary wage assignment with them. You can fax it to them first to get the ball rolling. I am dealing with this company now and once I started asking for an itemized statement, they simply started ignoring me. If you send this through certified mail, then you will have proof that they received the letter. They've ignored any e-mail attempts I've made with them. I currently have them on my debt consolidation program but they aren't responding to that either. Don't let them threaten you. Also, check in your state to see if they are licensed to loan money.