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 Posted: Wed May 17, 2006 3:42 pm Subject: RIO RESOURCES...my 1st success!!!!!!!! |
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Could not have happened without Polly!!!!
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MTE FINANCIAL SERVICES d/b/a
RIO RESOURCES
FAX: 866-668-0535
Email: compliancedepartment@rioresourcesllc
uuu
May 17, 2006
Email:
RE: Your Complaint
Ms. Kaiser,
We have received your correspondence regarding your complaint with our company. It appears as though you have misunderstood the terms of your loan agreement.
While the information that you have collected may apply to companies that have locations in your state, it does not apply to Internet Lenders. We do not have a physical location (office) in your state, therefore the same restrictions do not apply to us. This is based on sound advice from our legal department.
We lent you money in good faith, with the understanding that you would abide by the terms detailed on your loan contract. We upheld our end of the agreement by crediting the funds to your account, and had good faith that you would uphold your end of the agreement in return.
While we believe that all terms and conditions of the loan agreement have been met on our end, it has always been our policy to make sure that the customer is happy and completely satisfied with our services. For this reason, we are refunding your full finance charge on your loans to you since you believe it to be unfair.
It has been a pleasure doing business with you. Your account will be marked Paid In Full and the Lender will be prepared to send you a refund check in the amount of $155.00. This includes any amount paid above the total of $500.00 that we lent to you. We expect this offer will bring us to an amicable resolution.
Please acknowledge your understanding and acceptance of our proposal if you are in agreement with the offer detailed above. Once your acknowledgement/agreement is received, we will expedite the issuance and mailing of your refund check to the mailing address listed above.
Thank you for your time and consideration in this matter.
Respectfully,
Compliance Department
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_________________
I am working to payoff my payday loan debts - all Debt CC point doantions are so appreciated!!
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rkai93
Joined: 27 Jan 2006
Posts: 132
Debtcc Points: 8426
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| Posted: Wed May 17, 2006 3:47 pm Subject: |
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Good for you!!!! How exciting! Makes you feel strong, doesn't it!
_________________
"It's a treat, being a long-distance runner...."
Allan Sillitoe, The Loneliness Of A Long-Distance Runner
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finsfan13
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Joined: 17 Feb 2006
Posts: 7021
Debtcc Points: 59871
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| Posted: Wed May 17, 2006 3:48 pm Subject: |
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wow, i was so excited I posted that twice! LOL
_________________
"It's a treat, being a long-distance runner...."
Allan Sillitoe, The Loneliness Of A Long-Distance Runner
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finsfan13
Moderator
Joined: 17 Feb 2006
Posts: 7021
Debtcc Points: 59871
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| Posted: Wed May 17, 2006 3:49 pm Subject: |
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three times 
man, i wish someone would give me a refund!! I haven't been THAT lucky YET!
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I am working hard to take care of my debt...any point donations are greatly appreciated!
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Seeing_the_Light
Joined: 28 Mar 2006
Posts: 536
Debtcc Points: 13881
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| Posted: Wed May 17, 2006 3:54 pm Subject: |
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Keep trying, Seeing_the_Light..It's your hard earned money and you can't waste that in paying extra towards irrelevant charges. That is what Rio Resources has proved here.
rkai93, you are charged up. Check with other lenders whom you have paid extra. You should arm yourself with the state laws and fight with the company
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john
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Joined: 05 Jan 2006
Posts: 1287
Debtcc Points: 26417
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| Posted: Wed May 17, 2006 3:56 pm Subject: |
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That is awesome. Way to go!
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Htgt123
Joined: 05 Oct 2005
Posts: 165
Debtcc Points: 12375
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| Posted: Wed May 17, 2006 3:58 pm Subject: POlly!!!! |
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I could absolutely not have pulled this off without this forum and EVERYONE here
but the special props go to POlly who has worked tireless to help herself and others on here....OH what a FEELING!!!!!
_________________
I am working to payoff my payday loan debts - all Debt CC point doantions are so appreciated!!
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rkai93
Joined: 27 Jan 2006
Posts: 132
Debtcc Points: 8426
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| Posted: Wed May 17, 2006 3:59 pm Subject: |
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I'm really surprised they gave you a refund but great for you
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CowampChicken
Joined: 20 Dec 2005
Posts: 3681
Debtcc Points: 36192
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| Posted: Wed May 17, 2006 4:09 pm Subject: |
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I got a refund from them as well...Using Polly's letter of course!! That's the exact same response they gave me, by the way.
_________________
"It's a treat, being a long-distance runner...."
Allan Sillitoe, The Loneliness Of A Long-Distance Runner
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finsfan13
Moderator
Joined: 17 Feb 2006
Posts: 7021
Debtcc Points: 59871
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| Posted: Wed May 17, 2006 4:28 pm Subject: |
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Well, using that same wonderful letter I am trying to get a refund from United Cash---we shall see!
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Lorri
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Joined: 27 Apr 2006
Posts: 1728
Debtcc Points: 20969
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| Posted: Wed May 17, 2006 5:00 pm Subject: |
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Mishelle,
NO one was as surprised as me,especially because of the negative responses I got back from Payday Ok and Cash today....but there it was!!! yipeeeee!!!!!
_________________
I am working to payoff my payday loan debts - all Debt CC point doantions are so appreciated!!
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rkai93
Joined: 27 Jan 2006
Posts: 132
Debtcc Points: 8426
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| Posted: Wed May 17, 2006 5:07 pm Subject: |
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Great job rkai93.
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NotsoLucky
Joined: 02 Nov 2005
Posts: 3154
Debtcc Points: 45650
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