Quote:
Originally Posted by Anonymous
My husband has been contracted by phone many times about an outstanding account that isn't his. He has repeatedly told them they have the wrong person. Wrong middle initial/wrong social sercurity number. Now they are sending letters threatening a lawsuit if the account is not paid in full.
I have tried speaking to customer service to complain and their agent has hung up on me twice. Help. How do I stop this?
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Try this link:
http://www.privacyrights.org/Letters/debt6.htm
Date
Your Name
Mailing Address
Your City, State, Zip
Re: Notice to Cease Contact Regarding Debt for ______________________
Name of Collection Agency
Mailing Address
City, State, Zip
I am notifying you in writing that your agency has contacted me regarding a debt for [name of person who collector is contacting you about]. No one by that name lives at my address or phone number.
Therefore, I am requesting that you cease all communication to my phone number regarding this person's debt. If you persist in believing that [name of person] is somehow connected with my address and/or phone number, please provide proof of your claim.
You should direct all future correspondence in writing as outlined in the Fair Debt Collection Practices Act (FDCPA) and to cease all communication with me by telephone.
Lastly, I would like to receive confirmation in writing that you have received this letter and will no longer be contacting me about this other person's debt, or I will be forced to seek further legal action.
I look forward to your acknowledgement that you have received this notice by [date that is two weeks from date of letter].
Sincerely,
_______________
(Signature)
Your Name