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Palisades Collection Agency collecting for wrong account – what to do?


When you're dealing with collection agencies like Palisade, you ought to know the importance of the 'validation of debt' letter, otherwise it might happen that you end-up paying for an account that you never had.

Palisade collection is one of the bad-lot, who never hesitates to trudge any distance to scam you for your hard earned money. Hence, when you work with this lot, make sure that
  • You never give away your personal information, like the social security number to them. If they are the rightful owner of the account, they'll have all your information, including your SSN.
  • You always ask them for a proper validation letter. Don't commit to any payment agreement before you get a proper validation from them.
  • Always make all the communications in writing and while sending the mails always avail the CRRR (Certified Return Receipt Requested) service.
  • Know your rights. The CA can't harass you by calling day-n-night. They're bound to act by the FDCPA laws. If they're breaching the rules, you've the right to file a complaint against them.
  • You go back and re-read your original agreement with the actual lender. Most of the CAs can legally add fees to the cost of collection and thus mount the amount of your debt. The verbiage that they use often can be tricky. The original loan agreement will describe if the collection agency is allowed to add charges to the account or not.
  • You check with your state laws, statue of limitation (SOL) and so forth to know your rights better.
Finally, you can get in touch with Palisade Collection in the following address

Palisades Collection, LLC
210 Sylvan Avenue
Englewood Cliffs, NJ 07632

However, they're also known to extend their business to PA. You can also contact this office if required.

Palisades Collection, LLC
87 South Commerce Way
Suite 70 Bethlehem, PA 18017
Ph: (800) 873-5648 / (866) 230-8075

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PostPosted: Mon Dec 05, 2005 2:10 pm    Post subject: Palisades Collection Agency collecting for wrong account –

Anyone here ever heard of palisades collection agency??
Man, this is sooo wild!!! I go to the mailbox today and theres a letter from these people saying that my account has been 'sold' by my "previous" creditor to my 'current'creditor. They have the original creditor as being Chase Bank and the previous creditor as being Chase Manhattan Bank and have themselves as being the current creditor. Its for $962.61.
Okay, this is why this throws me off. Our home morgage was originally with Chase manahattan bank (the only dealings we've ever had with Chase, that I'm aware of), then in February 1998 (almost 8 years ago!!!) we refinanced with Aames home loans. They paid Chase totally off and that was that. Also, I have a second mortgage on my home, if we owed Chase any money, it would have came up then and we would of had to pay it before the second mortgage went through. But everything was fine.
I have never heard from any of these people from palisades collection llc in this letter. And to the best of my knowledge, I have only dealt with Chase during our first mortgage, before it was sold. 8 years ago!!! (february will be 8 years).
If we owed them money why didn't we hear anything over the past 8 years? weird! Aames paid everything off with Chase. My credit report shows that things were left in good standing with chase. If this isn't that, then I don't know what else it could be since I haven't gotten letters from palisades collection llc before TODAY.
I am floored, to the point I am speechless here. I mean, I start trying to get things straightened out, and then someone else pops up..people I have never even heard of. where do these people come from? Its like they come out of the wood work?!!!
okay, so my question is if anyone here has dealt with the collection agency called Palisades collection llc before?? Anyone know their phone number?
And--what other accounts does chase manhattan Bank handle?
thank you! Shirley
p.s. Do I bring enough Drama to the forum??? lol
what would you guys do without me? lol
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PostPosted: Mon Dec 05, 2005 2:57 pm    Post subject: palisades collection agency collects for Cingular

Shirley
Palisades collection llc usually purchases debt from Cingular. This is the first time, I am hearing them working on an account with Chase. If you search for this company online, you will find lots of other people complaining about this company.
Call their phone number and talk to them. First of all, ask palisades collection llc to validate this debt. You have enough reasons to dispute it and they will have to give you the proof of their investigation done before hitting your CR.
If they hit your file without legitimate cause, you will have to take legal counsel.
Quote:
Do I bring enough Drama to the forum??? lol
 
I find you going through the complex situations again and again. You have grown strong now and you don't fear if these problems occur. But it would have been better if everything was in proper shape. There should not have been so much of complexities around.
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PostPosted: Mon Dec 05, 2005 3:22 pm    Post subject: Palisades Collection LLC phone number call has let me un-ner

Hi Ben, thanks for answering my post. On one hand though, things are going good for me. In the sense that I have learned alot from this group, took proper measures to insure and protect myself and went head on with CAs. Almost all CAs, including Paisades Collection Agency, are working with me, accepting my monthly payment proposals and I am paying my payments on time to them every month. Several are almost paid off now, and the rest should be sometime in 2006. As I said, my plan is to pay the small ones to palisades collection llc, then put that money along with my regular payment amount towards the others and get them paid off faster. I know what my situation is. My dell financial accounts are awaiting validation, which I still haven't gotten. and the other wells fargo account still isn't responding to my letters acknowledging payment arrangements.(long story but have my ducks lined up). And got carted off to court by sams club over an account that was being paid---but I faced it strong and head on and I'm moving forward. So see, I know what the deal is and have my eyes wide open.
Its just when something like this pops up out of no where, its like--Gez, where are they coming from? Its like theres a list somewhere that tells these people that I've been going through a hard time, kick me while I'm down. or hey, She has collection agencies after her, left and right, charge offs on her CR, get her while the gettings good. lol I mean, seriously, I know it isn't like this, but it sure does seem like it sometimes.
thanks for answering my post! I am going to get the validation letter in the mail tomorrow, certified return receipt. Do I just write the standard validation letter, or can I add in there that I haven't heard anything of palisades collection llcbefore, haven't dealt with chase manhattan since 1998? that its been 8 years? or just ask for validation and most likely, I won't get it anyways.
thanks, shirley
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PostPosted: Mon Dec 05, 2005 3:37 pm    Post subject: dv to palisades collection agency

Hi Shirley,

It's been long time since I talked to you last time. How are you? Very Happy Hope you had a good thanksgiving week and now the Christmas and New Year is just round the corner. Very Happy

I have read your post and found Ben's reply suitable here. You both have learned so much by now. Good Job!!

In my opinion, write a standard debt validation letter to Palisades Collection LLC. Do not give the strong points that you have for disputing this item. Otherwise, they will get aware of your defense and re-shape the accounts.

First let them serve the validation request, later you can place it on dispute with the strong points.

And yes, everything should be certified.

Regards
Roxette

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PostPosted: Mon Dec 05, 2005 3:52 pm    Post subject: validation request to Palisades collection llc

Hi Roxette!!! I was wondering where you were and there you are! great to see you again. thanks for taking the time to answer my post, and thanks to Ben as well. I am going to do as you said and just send the standard validation request to palisades collection agency. As I said, I most likely won't get it. I told my husband about the letter we got today and it blew him away too. But I told him not to worry, we are smart and we are strong. I now know enough to know that they won't pursue this after my validation request and if they do, they won't get far. Not if this is what I'm thinking it is. SOL is on our side...among other things. thanks, shirley
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PostPosted: Mon Dec 05, 2005 4:12 pm    Post subject: Don't worry about Palisades Collections

Yes, you will have your basis strong and you will be doing everything that is stated in the Federal laws. There is nothing to worry about palisades collection llc.
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PostPosted: Mon Dec 05, 2005 10:21 pm    Post subject: why do I send a DV to palisades collection agency?

KarmaPolice - comment

i'm finding this statement coming up a lot in this forum. you can pretty much be assured if someone receives a collection letter, the debt has been already validated and that is why the collection agency, Palisades collection LLC, is contacting you in the first place. validating a debt is usually a way for debtors to stall and evade their debts.

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PostPosted: Mon Dec 05, 2005 10:56 pm    Post subject: palisades collections is getting the hell out of me

Okay--I just finished typing up my validation request on this palisades collection agency account. It will go out in tomorrows mail. I filed a copy of the request in the proper folder with other 'awaiting' accounts that I haven't heard back from after requesting validations.
Then I noticed a letter that I had wrote back in June to a 'Bureau of Collection Recovery', it had to do with an AT&T account. I got to thinking about what Ben said about Palisades usually dealing with 'cingular'. So I checked the account number and the creditor account number and **BINGO**. This has nothing to do with my mortgage from way back when, this is an AT&T account from two years ago.

ONCE again, another collection agency had this account UNTIL I wrote them a letter in June and asked for validation and then it got passed on to these people. Now they have the account. And they're claiming that its been sold to them. So off we go with another validation letter and wait and see what happens. I don't get it. The reason I was confused, is because they didn't have the creditor as being AT&T, they have it as chase manhattan. The first CA that had this account, had it listed as being AT&T but this one has it listed totally different. As I said, I have only dealt with chase when we first bought our house. strange.


I don't understand. Whenever I ask for validation from CAs, Palisades Collection agency get quiet for a few months and then it gets passed on to another agency.

Anyways, BEN---you were right or pretty close. You got me to thinking, I started looking, and although its not cingular (although didn't AT&T merge with cingular about a year or so ago???) so you're right on the money!!!!!!! thanks Shirley
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PostPosted: Tue Dec 06, 2005 1:11 pm    Post subject: DV is the only answer to harassments of Palisades Collection

KarmaPolice
Quote:
i'm finding this statement coming up a lot in this forum. you can pretty much be assured if someone receives a collection letter, the debt has been already validated and that is why the collection agency is contacting you in the first place.
 
I agree with what you have said. But the reason of placing this debt validation request is that people do not get anything in writing from the CA (like palisades collections) and a call is placed to them well before. Even making things tougher, no message is left in the answer phone number. At this point, debt validation is requested.
After something is given in writing, it is considered as debt validation and if required it needs to be disputed within the 30 days period. But some CAs (eg. palisades collection agency) really make life tougher by not giving anything in writing.
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PostPosted: Wed Dec 14, 2005 4:45 pm    Post subject: palisades collection llc set a collect letter

Quote:
you can pretty much be assured if someone receives a collection letter, the debt has been already validated


If this is true, then why don't they simply validate when you write and ask for it? In my case, everytime I ask for validation, my debt gets passed on to another agency. I ask for validation from them (palisades collection agency), and they pass it on again...its never ending. why wouldn't they simply validate???

And it might be validated but you have the legal right to have it validated to YOU upon request. correct? so palisades collections having validation, is not the same as ME having it. I need to know whats what, instead of busting out the whole check book to just anyone, that I've never even heard of before, that says I owe them money.

now if I'm wrong in this, straighten me out please.
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PostPosted: Wed Dec 14, 2005 9:22 pm    Post subject: Still no response from palisades collections phone number

Also, I sent the letter off last week to Palisades Collection LLCand still haven't received my green card back. maybe the mail is running slow due to the holidays. I just got a package today that was mailed out on November 28. so I will wait patiently.
But this did cause another thought to come to mind. what if palisades collection don't sign for it? does the mailman return it to me, or what happens? Was just wondering if this has happened to anyone?
Also Palisades collection agency is not the first collection agency to get this account. Another company had it before, I asked for validation and they ran. Months later, I'm hearing from these people. I still don't know that its the same account but reference numbers are the same so it probably is. waiting on validation.
shirley
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PostPosted: Thu Dec 15, 2005 1:46 pm    Post subject: Dv letter to palisades collection llc through CRRR

Shirley,

When you send through certified mail, if Palisades collection agency does not reach the location, there is a stamp signifying that it was not delivered or the person didn't collect the item. This makes your case stronger as you tried to reach the person in the first place.

Have you checked your latest CR and verified the status of this Palisades account? Is it reporting any change in the collections?
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PostPosted: Thu Dec 15, 2005 7:06 pm    Post subject: Palisades collection agency phone number not on our CR

Thanks for that info Ben, I wasn't sure how that was handled.

Quote:
Have you checked your latest CR and verified the status of this Palisades account? Is it reporting any change in the collections?
 
At this point, palisades collection llc is not on our credit report. I am dealing with several collection agencies right now, making monthly payments to--that aren't and have never been on my credit report...just the original creditor. In all my experiences that I've been through lately with different collection agencies, ONLY one is on our credit report, the rest are not. just original creditors that show 'charge off'. The one collection agency that is on our report, is being paid and they're showing that we're paying. I was happy about that, cause from what I hear, they usually don't do that until you have it all paid off.
thanks, shirley
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PostPosted: Thu Dec 15, 2005 7:33 pm    Post subject: Got back green slip from Palisades Collection llc

got the green slip back from Palisades Collections today. Glad to see that the collection agency picked up quickly. =)
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PostPosted: Fri Dec 16, 2005 1:38 pm    Post subject: palisades collection agency phone number?

Wow! That's nice getting the green slip from palisades collections. Very Happy
One thing came in my mind when you said that the accounts are charged off. Have you checked the SOL period of these accounts? Depending upon the laws in your state, the debt is legally collectible if it's within the SOL period. On expiry of the SOL, you can't be forced to pay the amount.
Though, I have not gone through the complete situation regarding this account, but the SOL factor just bubbled in my mind. I guess palisades collection llc is aware of this point!
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PostPosted: Mon Dec 19, 2005 10:10 am    Post subject: Palisades collection agency

Hi! New here...but I was wondering if Palisades collection llc asked you for your social security number or part of it? They told me they could not get rid of this debt without it. I refused...we don't have any outstanding debt with AT&T.

Weird stuff, for sure.

Thanks for any response!

Take Care,
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