Ms Y....thank you for your insight into the collection industry - you're obviously an insider there. If you have constructive suggestions to assist our community members with
debt problems, we welcome those suggestions here.
The majority of people that come to this site truly want to get out of debt and pay their bills on time, but have run into some difficulty along the way - job loss, layoffs, illness of self or family, etc. We're not losers, con men, criminals or the scum of the earth. We are simply people (like you) who have somehow gotten behind the 8-ball and are trying to get back out again. We have all come here seeking help, or to offer assistance to others.
I realize it's not your fault that the people you call are in collections. And it's quite likely that you're only here to sound off and say the things you can't on the phone. That's fine - but please understand that the very people you are criticizing for being in debt and in collections are the ones who, by means of paying their debt off to a collection agency, rather than the original creditor, are providing your paycheck.
Do your customers
want to be in collections? No. Do they have a choice? Of course. Paying bills on time is something everyone wants to do. No one wants to be in debt or receive phone calls from a collection agency - especially one that violates fdcpa by being threatening the people they call, or one that is rude. Please consider the words you place here, and how you treat your customers....one day you may be on the other end of the phone when a collection agency calls.