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Sub: #1 Have you heard of ProCollect
Replied on 01-18-2006, 07:10 AM
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Has anyone ever heard of ProCollect?

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Send message to Teleport
Sub: #2
Replied on 01-18-2006, 07:23 AM
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Theresa

ProCollect is a collection company based out of Dallas. They do collection mainly on properties I believe, but also do some healthcare collection and cellphone collection.

Their address is:
9550 Forrest Lane
Suite # 420
Dallas, TX 75243

In the past they were unrepsonsive to complaints made against them to the BBB. However, the BBB has reported that they are getting better at responding to complaints.

If you feel that you are being targeted by this company you could speak with the CS manager, Lesley Llorente @ 800-839-8186 or call the Texas AG offiace at 800-252-8011.

Hope this information helps you.

Regards-
Mike

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Sub: #3 ProCollect
Replied on 01-18-2006, 07:44 AM
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Thank you for your response. I don't feel I have been targeted by them. I just have had been phone calls from them at my mother's number and my work number. How can I stop these and only have contact thru mail or my email address if possible?

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Sub: #4
Replied on 01-18-2006, 07:48 AM
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Theresa

There are actually a couple different ways to go about this. Hopefully, they'll accept a faxed cease & desist letter. If not, mail them a letter in the address above, and send it certified so you know they received in their actual hands.

Their fax number is: 214-341-0425

I also found another number from the BBB, 214-349-0078

Regards-
Mike

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Sub: #5 cease & desist letter
Replied on 01-18-2006, 08:00 AM
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Is there a website I can go to get an example of a cease & desist letter. Thank you for your help

Theresa

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Sub: #6
Replied on 01-18-2006, 08:06 AM
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Theresa

I just copied and pasted a sample letter into another forum thread. You may view it here:

http://www.debtconsolidationcare.com...-topayday.html

Regards-
Mike

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Sub: #7 cease & desist letter
Replied on 01-18-2006, 08:09 AM
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Thank you for all your help. I really appreciate it.
Now with this letter that are not able to call me or bother my mother. Correct? Thank you once again.

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Sub: #8
Replied on 01-18-2006, 08:16 AM
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Depending on what they are trying to collect on, you may wish to use another letter. However, they are only allowed to contact your relatives ONCE, in order to locate you. They are not allowed to disclose any information to them. If you have spoken to them, then they no longer need to be calling your brother or mother. This letter should cease all telephone contact.

I would make an attempt to pay back the debt, either with them if they offer a good deal...or with the original creditor.

Regards-
Mike

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Sub: #9
Replied on 01-18-2006, 08:19 AM
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You mentioned above on your last correspondent I may wish to use another letter. What kind of letter would I use?

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Sub: #10
Replied on 01-18-2006, 08:23 AM
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Theresa

You can basically reword the letter that is in that thread. Using the words,

"I wish you to cease & desist any further telephone communication. I will only accept mail correspondence. If you neglect to cease & desist telephone contact, in which I may use telephone recording devices...I will pursue legal action."

Have you received anything in the mail at all from this company? Or a validation letter?

Regards-
Mike

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Sub: #11
Replied on 01-18-2006, 08:31 AM
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I have not received anything from the company at all. All I have received is 2-4 phone calls a day. They will either be at my mom's or my place of employment.

Thank you for your help.

Theresa

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Sub: #12
Replied on 01-18-2006, 08:41 AM
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Theresa

In that case then, I would recommend answering the telephone the next time they call (if you haven't already spoken to them). Ask for a validation letter to be mailed to you, and tell them you'll get back to them. End the call there.

After receiving the letter, or after finding out what the call is about, you may wish to use this letter:

Quote:
Date: Monday, December 12, 2005

Re: Acct # 417 6411

To Whom It May Concern:

This letter is being sent to you in response to a telephone call placed to me on
December 12, 2005. Be advised that this is not a refusal to pay, but a
notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC
1692g Sec. 809 (b) that your claim is disputed and validation is
requested.

This is NOT a request for “verification” or proof of my mailing address,
but a request for VALIDATION made pursuant to the above named Title and
Section. I respectfully request that your offices provide me with
competent evidence that I have any legal obligation to pay you.

Please provide me with the following:
  • What the money you say I owe is for;
  • Explain and show me how you calculated what you say I owe;
  • Provide me with copies of any papers that show I agreed to pay what you
    say I owe;
  • Provide a verification or copy of any judgment if applicable;
  • Identify the original creditor;
  • Prove the Statute of Limitations has not expired on this account
  • Show me that you are licensed to collect in my state
  • Provide me with your license numbers and Registered Agent

At this time I will also inform you that if your offices have reported
invalidated information to any of the 3 major Credit Bureau's (Equifax,
Experian or TransUnion) this action might constitute fraud under both
Federal and State Laws. Due to this fact, if any negative mark is found
on any of my credit reports by your company or the company that you
represent I will not hesitate in bringing legal action against you for
the following:
  • Violation of the Fair Credit Reporting Act
  • Violation of the Fair Debt Collection Practices Act
  • Defamation of Character
  • If your offices are able to provide the proper documentation as
    requested in the following Declaration, I will require at least 30 days
    to investigate this information and during such time all collection
    activity must cease and desist.

Also during this validation period, if any action is taken which could
be considered detrimental to any of my credit reports, I will consult
with my legal counsel for suit. This includes any listing any
information to a credit reporting repository that could be inaccurate or
invalidated or verifying an account as accurate when in fact there is no
provided proof that it is.

If your offices fail to respond to this validation request within 30
days from the date of your receipt, all references to this account must
be deleted and completely removed from my credit file and a copy of such
deletion request shall be sent to me immediately.

I would also like to request, in writing, that no telephone contact be
made by your offices to my home or to my place of employment. If your
offices attempt telephone communication with me, including but not
limited to computer generated calls and calls or correspondence sent to
or with any third parties, it will be considered harassment and I will
have no choice but to file suit. All future communications with me MUST
be done in writing and sent to the address noted in this letter by USPS.



Best Regards,

your signature

This letter goes into greater detail, and shows you mean business.

Regards-
Mike

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Sub: #13
Replied on 01-18-2006, 08:56 AM
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Great help. I am so glad this forum is here. Again, thank you for all your help

Theresa

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Sub: #14 Procollect tactics
Replied on 11-14-2006, 06:31 AM
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I have sent numerous letters to them from validation to cease and desist all which they have not complied. In the beginning I agreed to pay without first having the account validated, my bad. Then I changed accounts due to a move and informed them that I no longer had that account so not to withdraw money from that account. They tried to withdraw money twice and I called them on it and they said they had every right to try and withdraw money from an account that no longer existed. Please tell me what I should do now.

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Sub: #15
Replied on 10-25-2008, 07:22 PM
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Pro Collect is trying to collect on a debt from my former apartment complex (2003). The judge dimissed the case because the apartment was filled with mold as a result from a water leak caused by the ac unit going out. I have sent them documentation but yet they still harrass me about the charges. Now that want me to settle but I don't feel I need to.




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Sub: #16
Replied on 10-26-2008, 07:53 AM
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So you were sued in the past on this and the judge dismissed? Did he dismiss with or w/o prejudice? What state do you live in?

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