Hi Bill
Let me give you an overall summary of this program. The lenders were not receiving money from you and there might be a chance that this account will be sold to the collection agency. If they are also unable to recover money from you, the account will appear as bad debt in their books. At this point, they will be happy to receive money from you. Let it be through debt consolidation company only. Also, if you pay towards your debt account, you are improving your credit worthiness. So, paying off your debt accounts improves your credit ratings and their chances of getting back the money.
At this situation, it is the active negotiation of your consultant who manages to reduce the total amount of debt from the whole amount. Creditors add extra charges to your debt account if you fail to pay them their money and they won't mind wiping it off if you have agreed to pay it later.
Your credit scores are already ruined at the present stage showing the incomplete payments or other negative remarks. At this point, if you contribute towards your debt account, your credit ratings will only improve from now onwards. So, take steps to improve your credit and show your financial worthiness to your future lenders. I hope I have been able to clear most of your queries.