Universal Fidelity (BBB accredited) violating consumer rights

And the preceding post is the type of negative post that we all need to ignore!

I am getting call from UF since 15 days becuase of some mistake done by JC Penney 2 years ago.
JC sent me a check of 115$ by mistake 2years ago, then I moved becuase of job, now JC is saying that I have to pay them 350$ and i am red marked.
I dont have problem in paying 350$ but my history got ruined becuase of there mistake, the UF people threatening me and my family very day.
I have not idea what to do.

Universal Fidelity is a nasty company to deal with. I had a phone call with them about a week ago. Have you sent them a debt validation letter? You need to find out the amount they are trying to collect,and that they are bound legally to collect this debt. I would do all correspondence through the mail,they are impossible to talk to. They are under the umbrella of LVNV,which has many companiess dba.Good Luck!...Karen

does any one know how to get the address for the texas uf collections agency.

Interesting...I thought Universal Fidelity only collected for Sonic (there's enough there to keep them busy!) I never realized that they had more than one client!

Has anyone been taken to court by Universal Fidelity to collect a Sonic debt?

I would be surprised, guest, because Sonic is illegal in many states and their shady practices would just be exposed--and that is something they definately do not want.

nutsylory-I don't know about the Texas UF,but when I got a letter from them,it asked that all disputes be sent to Sherman Acquistions address in SC,I believe...KAren

Ok, my turn. I was recently tracked down after moving 4 years ago. My $25 late fee has ballooned to $85. They refuse to send me details in the mail and won't send me an address, so I can mail them a check or money order, because they "only accept payment by phone". Who can I complain to on this? Someone in Texas, they US gov't, some agency? I see their address on their website, so I'm thinking of sending something in the mail anyway. Anyone have any ideas?

Hey Gerard,
Welcome to the forums! First off, they lied blatantly to you, because I have gotten bills from them and they can send you one too--so it sounds like they were blowing smoke, you know where. They actually have addresses in Ohio and in Texas. I will try and pull my bills out today and post them or you can do a search on the threads for them here and they should be there. Also, go to the Collection Agency database and you should get more info on them. Good luck and let us know what the outcome is!

Completely rude and unprofessional. Preferred to keep harassing my mentally ill mother instead of honoring the power of attorney that allowed me to pay her bills. What I couldn't figure out was, why was it more important to be rude than to get the money?

They also pulled the "only accept payment by phone routine" with me. Well I guess they can keep waiting...

kscornell,
Any progress on that address?

Well, guess what, today I received from Fidelity my debt verification! Wow...what a surprise. Can't understand why I am treated so nasty, then get this. Must be the patience God gave me. Anyway, wouldn't you know that the signature on my $25 purchase was only last November and the signature on the receipt isn't even mine? I'm going to try to reach JCPenney on this. I hope they can help....

I don't like the sound of that! If it was me Gerard, I would also pull a credit report, cause it almost sounds like identity theft!

My wife received a number of calls from them on her cell last month. They would not tell her what it was about. Finally, after googling their phone # (in Texas) I decided I'd better call back to see what it was all about. They asked when I'm planning to pay them $500 on $300 cash loan I never made. When I said I've never loaned the money the guy asked if my SSN ends with XXXX. Thankfully it does not, so they said they must have gotten a wrong man. Still alarmed I pulled our credit reports, they're fine. Now I'm getting more calls, this time from Ohio number.