Internet's first get-out-of-debt community - 135,000 members

tannahrae · Posted: Thu Oct 06, 2005 4:38 pm Subject: Thanks mother of 3...

I took your advice and called them. I spoke to Cindy (CR Rep) she told me that when I filed out an application for a payday loan I clicked a box that said I agreed to a 30 day trial membership for a credit report. When I told her I did not, and demanded not only to have the account closed but also to have the money refunded she stated that the fee is non-refundable and that they send out an email of which I did not receive with a link to the web site. I did not accept this answer. I told her that I did not agree to it and that this was not right for them to do also that I did not receive the email have never used the account and did not know anything about it. She said I could contact my local authorities and file a fraud report. Then she asked me if I was going to do that. I told her not only would I file a fraud report I was also going to contact the FCC, the BBB, the Attorney General's Office and anyone else I could to have this taken care of. Like your call, she placed me on hold to speak with a supervisor. About 1 minute later she came with a story that she spoke with her supervisor and due to the fact that the account has not been used and since I did not receive the email they would refund the money within 3-5 days. If anyone else out there is going to make this call, do not accept anything they say until you hear they will refund the money and cancel the account. Ask for the account number, and confirmation number that the account has been closed and be sure to get the name of the representative I also was able to get her ext. number. Like mother of 3 said, you have to stand up to this people, let them know that you are not a stupid person and will not accept what they are TRYING to do to you. Most of all BE STRONG and don't give in to them. I am not the type of person who would usually speak to someone the way I spoke to her, but I took mother of 3's advice and it was kind of fun to "turn the tables" on them. Have fun with it!!!

tannahrae · Posted: Thu Oct 06, 2005 4:52 pm Subject: loveynurse

loveynurse, if you are reading this I just found this forum and saw that you needed an address for ameriloan. I just happen to run across it and it is:
198 South Eight Tribes Trail
Miami, OK 74355.
I am not sure if you still need it or not or if anyone else out there needs it, here it is.

aam9976 · Posted: Fri Oct 07, 2005 6:49 am Subject:

I too am a victim of the 9.95 fee from this company claiming I wanted to get my credit report from them. I did not want this and I told them this. They did cancel my membership when I called, but they utterly refused to give me my money back. My bank is going to help me fight this. This is ridiculous. You would think that if you are doing a payday loan to help with your finances that the companies would understand that you don't have extra money for crap like this and would not allow this to happen. I guess everyone is out for a quick buck and we are just going to keep getting screwed unless we all stand up and fight. I want to make sure that this does not happen to anyone else.

penny · Posted: Fri Oct 07, 2005 7:04 am Subject: 9.95

I didn't agree with anything to take outo of my account, so if I understand correctly they will take this out each Month. even I don't use their site.

Posted: Fri Oct 07, 2005 9:25 am Subject: USA Benifits

Penny,

Yes they will continue to debit your account even if you do not use their services. For me reading them their membership agreement worked and I was able to receive a credit within a week. They then cancelled my account and I have not had any other issues since. I will warn you however the employees are not the brightest nor the nicest individuals you will deal with. Stay strong and stand your ground. They have to issue you a credit!!!!! Also call your bank to let them know your account was debited without your authorization. One more thing DO NOT LET THEM TELL YOU THEY SENT AN EMAIL TO CONFIRM THAT YOU WOULD BE BILLED FOR THEIR SERVICES. THAT IS THEIR FAMOUS LINE TO EVERYONE, BUT YET KNOWONE REMEMBERS EVEN SEEIG THE EMAIL!!!!

mjessia@aol.com · Posted: Fri Oct 07, 2005 9:46 am Subject: checking account charge

I am trying to figure out why this charge for $9.95 every month is being taken from my checking account. If you could help me please do so. Whatever this charge is for, i would like to know what i can do to have it stopped.

Posted: Fri Oct 07, 2005 10:29 am Subject: USA Benifits

Mjessia,

Well first things first in your situation I would go right to your bank and fill out any paperwork you can about this company taking money out of your account without your authrization. Your next step is to call USA Benifits. The number is listed above in another posting. I read the membership agreement and realized in the first month of being billed you can receive a credit with them. I am unsure how they deal with people who have not noticed a few months in a row. I will tell you USA employee's are not very professional and can be very rude. Do not let them discourage you!!!! Your bank may credit each and every 9.95 debit or at least they will stop anymore from going through. Good luck!

MJESSIA · Posted: Fri Oct 07, 2005 10:41 am Subject: USA BENEFITS

I called usa benefits and they claim that I authorized them to deduct this amount from my account, but I know that I didn't. I am going to follow up with my bank and also report them to the bbb. Thank you to michele, who posted the number in her message.

Posted: Fri Oct 07, 2005 11:13 am Subject:

MJESSIA.

Have you told them that you never authorized USA Benefits to deduct money from your account? They will always try to impose their decision on you, but you've to oppose it strongly. Also try to talk with the supervisor over there.

Posted: Fri Oct 07, 2005 11:14 am Subject: USA Benifits

Mjessia,

Like in my other entires I stated they will not offer the credit to you you will have to fight for it. They also will claim that you did authorized this transaction, which in your case you did not. But yes calling your bank since you allowed USA to charge your account for more than one month would be your best bet!

Posted: Fri Oct 07, 2005 11:18 am Subject: USA Benifits

One more quick suggestion to all is check your bank statement evey month make sure you agree with what has gone in and out of your account. Also inquire if your bank offers online service. I am able to check my account everyday online and see what has posted to my account. In this day and age it is good to keep a close eye on your personal accounts!

GOOD LUCK ALL

fullofheart · Posted: Sat Oct 08, 2005 8:10 pm Subject:

I was also had for the $9.95 for the last 3-4 months. I thought it might be connected to my usafastcash payday loan which I got. but it isn't. I decided to look them up online, but I don't remember actually signing up for there services. The loan I had gotten from a solicitor in my e-mail. The 800 # which MzRegina2U has on her comment is actually listed on my bank statement. I was planning on calling to see what it is all about. Now I found all these people with complaints, now I know I'm right about it. Thank You All

jmc77 · Posted: Mon Oct 10, 2005 10:43 am Subject: Refund

I was given a refund or was told that it would be refunded has anyone actually seen a refund yet or should I keep pushing the matter with them. I reported them to the BBB

Posted: Mon Oct 10, 2005 4:09 pm Subject:

One in a hundred gets the refund credited to their bank account. But, a push has to be always there to fasten the process.

Pam1 · Posted: Tue Oct 11, 2005 5:55 am Subject: USA Benefits

Hi, I too am a victim of USA Benefits.

I found their website. "theusagoldcard.com"

Good luck everyone!
~Pam~

Posted: Tue Oct 11, 2005 7:58 am Subject: STAY STRONG

I guess you can say the best advice for these people is stand strong. You demand what they demand from you money!!! I did receive my refund when stated to me over the phone. I also had to be a little rude to them. They are your classic bully!

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