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Posted: Wed May 10, 2006 7:57 pm Subject: West Corporation?

I've read a few things about West in the forums, I know that they do collection services, I haven't heard very nice things about their collection services. I work on their consumer welcome end. I don't doubt that they are headache to hear from because they sure are a terror to work for. So many rules, rediculous ones too. I called out sick Monday because I had a migraine and dry heaves, and I just saw today in the scheduling system that my call-in counts as a step-4 attendance violation! Even though I called before my shift, this means I'm probably getting sacked. I will defend myself as much as possible, but if I get sacked, all I will miss is the paycheck. I hate that fascist corporation.

Posted: Wed May 10, 2006 9:19 pm Subject:

hey Ari, does that mean you have already had steps 1-3, read up on thier discipline policy.. if t hey purport to have a progressive discipline policy and have not followed the steps they could be open to wrongful termination arguments.. or at a minimum make it easier for you to qualify for unemployment

Posted: Thu May 11, 2006 7:44 am Subject:

No, I don't have steps 1-3 at all! I even have a confirmation number to prove that I called in sick! but they have it listed as a no show!

Posted: Thu May 11, 2006 7:50 am Subject:

geez they sound really f____up, don't suppose you called from a cell Phone? with record of call number time etc..

Posted: Thu May 11, 2006 9:28 am Subject:

I called from my home phone, and they gave me a confirmation number for my call-in, which is how the whole calling-in-sick procedure goes.

They are really f'd up! It is a huge fascist beaurocratic corporation where there are so many rules that it's nearly impossible to just relax and do you work because you have all this sh!t to worry about. They even have a set limit of bathroom visits you can make during you shift! Of course i don't abide by that because $10/hour is not worth kidney stones!

Posted: Thu May 11, 2006 1:35 pm Subject:

Ari,since you have a confirmation number,it would seem they are the ones screwed.I,Too,would find out what Level 1-3 is,and when you supposedly broke that. If they can't prove you broke those,they are going against procedure,plus you have a conf. number! Ther is NO job worth making yourself nuts or sick over,believe me,I've been there and dealt with some of the craziest nuts around.Good Luck,and take care Smile

...Karen

Posted: Thu May 11, 2006 1:57 pm Subject:

Ari, you are such an awesome chick, I wish you could find a position that REALLY suited you. Keep us posted, and I'll be thinking of you, twinner!!

~Mary Smile

Posted: Thu May 11, 2006 4:06 pm Subject:

Thank so much guys! I don't know what the f is up with Pensacola, all the companies around here are so jacked up! Level 1 is just doing something stupid on the job, 2 is being late, and 3 is playing hooky, and I have no idea what I did to deserve a 4 since I called and level 4 is offically getting sacked. I'm already browsing for anything else available because it seems inevitable. I'm also hoping and praying that my magazine is successful enough to be my only job, it just feels like, for me to have any peace at work, I have to work for myself. I appreaciate you guys support so much! You're all my best friends!

Posted: Tue May 16, 2006 7:41 pm Subject:

Update on work situation status - Not sacked for the Monday illness, but still feeling insurmountably stressed and paranoid every time I get in my car to go, because of all the rediculous rules, and the cardmembers who refuse to talk to me like an adult, and the managers who tell me on a daily basis that I can't do anything right. I have to admit, I'm back on the prowl for a better prospect. What is up with Pensacola anyway?

Posted: Tue May 16, 2006 10:11 pm Subject:

Ari, you are so creative and full of energy, I would LOVE to see you working on that magazine full time. That would be so perfect for you. Crossing my fingers for you...still!!

~Mary

Posted: Wed May 17, 2006 4:31 am Subject:

Thanks so much! I'm going to spend today working on articles, learning more about NamoWebEditor so I can get the ball rolling quicker.

I can't work today. Currently in throes of major anxiety attack.

Posted: Wed May 17, 2006 9:31 am Subject:

Deep breath!!!

Take a refreshing shower!!

Turn on some music!!

Most importantly, SMILE!!!

~Mary

Posted: Wed May 17, 2006 10:31 am Subject:

I appreciate that advice Mary! When I have these anxiety attacks, I'm very short of breath and speak in a series of gags and squeaks. Not good for an all-talking job! What's even worse about these anxiety attacks - and you may find this humourous - is that I can't fall asleep at all during the night because I get afraid of the dark and I'm always looking around to see if there are ghosts in my apartment. I shared this with my husband when he called me from Denmark yesterday morning. When I mentioned the ghosts, I could almost hear his eyes roll, and he said "Yes, those ghosts are just everywhere!" Then he went on to say that I worry too much.

Posted: Wed May 17, 2006 10:34 am Subject:

Scheduled bathroom breaks? Sounds like a Labor Law violation to me!

Posted: Wed May 17, 2006 10:41 am Subject:

My best friend worked right up until the end of her pregnancy, and is now taking her maternity leave. While she was pregnant, she was told that she would need to bring in a doctor's note to confirm her need for more bathroom visits. Of course that is a rediculous thing to ask for, and of course she scoffed at that request because it was dumb! Nevertheless, she worked 12 hour days while there right up until the day she went into labor!

Posted: Wed May 17, 2006 10:48 am Subject:

Do you work in a concentration camp? Good lord! You seriously need to find something else - even if they didn't sack you. Do you have any colleges near by? The ones near me are always hiring both full time and part time (so you would have time for the magazine)> PLUS, the benefits while working for a university or college are usually pretty good.

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