GC Services: Customer feedback and tips to deal with collection calls
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GC Services provides teleservices and collection solutions and is located in Texas in Houston. If you want to know about customer feedback and tips to deal with GC services, go through the topics given below:
- What do customers say about GC Services?
- How can you deal with GC Services debt collection agency?
- What are the contact details for GC Services?
What do customers say about GC Services?
Customers have quite a few GC Services complaints that they have shared with the Debt Consolidation Care Community. Here is what they say:
- Harassing calls: Forum guests have accused GC Services collection agency of harassing them with incessant calls day and night. Learn more...
- Calls about accounts not in collection: GC Services debt collection agency calls customers about accounts that are not overdue and have not been sent to collections by the original creditors. Find out the details...
- Calling the wrong number: GC Services has allegedly called the wrong person to collect on debts that do not belong to the consumer and GC Services has not made any attempts to rectify this mistake. Find out more...
- Making threatening calls: GC Services has made threatening calls to individuals without proper knowledge of the current status of the debt in violation of the FDCPA. Learn more...
- Rude behavior: GC Services customers have accused company representatives of being rude when making collection calls. They unnecessarily harass customers without following the correct legal procedure. Find out more...
How can you deal with GC Services debt collection agency?
A lot of collection calls can be very harassing. Here is what you can do if a collection agency harasses you:
- Dispute wrong debts:
Under the Fair Debt Collection Practices Act (FDCPA), a collection agency (CA) must ensure that they contact the right person when pursuing a debt. It is not a violation of the FDCPA if the CA makes a mistake due to an error in their record keeping. However, once the CA has been informed that they are calling the wrong number, under the FDCPA they are required to stop. - Expiration of the SOL :
Sometimes collection agencies keep calling about a debt even after the Statute of Limitations (SOL) on the debt has expired. If you know the debt you are being called about is yours and the SOL has expired, then you should remind the CA that they cannot sue you for the debt. However, even if the SOL has expired, you will still owe the debt. - Report misleading tactics:
Under the FDCPA, a CA cannot mislead you in any way. If a CA causes you any damage as a result of misleading you, or by violating the FDCPA, you are allowed to sue them for punitive damages. In addition, the CA may be subject to a fine for up to $1000. - Legal help for continued call harassment:
Once you have sent a dispute letter, the FDCPA requires all collection calls to cease until the CA has validated the debt. If you decide to sue the CA, you should have copies of all the written correspondence, including envelopes and mail receipts to present to the court as evidence. You may record the phone calls made by the CA but you need to inform them before you do it. Once this is done, you may contact your State Attorney General’s office and file a complaint.
What are the contact details for GC Services?
You should contact GC Services at:
GC Services Limited Partnership
6330 Gulfton, Houston, Texas 77081
If you want to call them, you may do so at the GC Services contact number: (713)777-4441
To send them e-mails you may do so at: "qcinfo@gcserv.com"
Sub: GC Services: Customer feedback and tips to deal with collection calls
Thu, 04/26/2012 - 11:07
Posts: 3957
Credits: 55973.9 Send message to roxette
Yes, if you have any GC Services complaints and found their performance to be against the federal and state laws, you can file a complaint against them.
Posts: 237
Credits: 11167.179865519 Send message to benjaminz6
Media attention might very well help to bring down the debt collectors who engage in illegal activity.
You should make sure that you keep good records of all of your contacts with these companies.
Take a log of when the GC debt collectors called. What threats they made during the conversation and the frequency of the calls.
This would help to bolster support for your claim of harassment.
And also, if the collectors start making threats, you should also consider taking legal action against them. because this is illegal under the fair debt collection act.
I've had two caller ID's from this GC Services phone number, listed on the ID as "Operations Division". I searched and linked the number to GC Services. I have no outstanding debt, no reason for a bill collector to call me. Got a call also from [FONT="]877-290-8894.[/FONT] This is also another GC Services collection agency phone number. They've called but have hung up immediately when answering once, and didn't leave a message the next time. I've had a similar situation with other unknown numbers calling and there is no one there or there is a hang-up. I believe now these could be "phishing" calls - just checking to see if the number is answered/active. Beware of these types of calls. Any other information on this company is appreciated.
Beware!! I received calls from Mr. Suaez, Ms. White and Mr. Nixon. Mr. Nixon said if I paid what I could and explained my issues that he had connections to take of the problem. Ms. White called up and quotes Flordia law to me. If you callme in my state your are subject to my state laws...Ms. White said no she wasn't. The key is to submit a FTC request requesting contact stop (send it certified). Once they acknowledge the letter, they also aknowledge that further communications is illegal. If the call again, file a crimal complaint (list the name of the person who made the call) and a FTC complaint.
Debt Samaritan
Posts: 2018
Credits: 42635.45 Send message to ben
GC Services collection agency complaints can also be reported at the consumer protection office in your state and the BBB.
I just had the same experience -- these people called and didn't leave a message. I googled the number and ended up here. I also have no reason for debt collectors to call me, so I'm scratching my head. Is there a [FONT=Verdana][FONT="]GC Services collection agency fax number where I can send them a written correspondence? Or should I send a letter through certified mail?
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I had calls from this service but they took it upon themselves to take it out of my account without calling me first like I asked them to. How do i get a refund
I need information
Posts: 3957
Credits: 55973.9 Send message to roxette
Hi dr
You have given limited information regarding this matter and according to what I have understood, you should talk to your bank. They will verify this account with the company and if they fail to give the required details, the money will be credited back to your account.
If you are unable to get a refund from the company, you might have to consider closing the account in order to prevent future debits from this company.
Hope that you get positive results from your action.
Regards
Roxette
I have this company calling at all times day and nite.Comes up Operations Divi on caller ID. Few times at 2:45 am asking for a name that I've never hear of or know . tell them she does not live at this number. But like clock work they will call and harrass me .and several times I answer and they hang up on me or theres know one there. this is making me very mad .
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