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Jenna138 · Posted: Thu May 03, 2007 6:41 pm Subject:

I have a student loan with GC Services and I’ve have been trying to resolve it, But financially it’s been very hard for me. I made an agreement with them a while back to pay them $50 a month. Well needless to say I only made a few payments, because of my finances. I only can work part time. My son is autistic and I do have many doctor notes or legal documents to prove that he needs constant supervisio ,which means I can only work part time.
They told me I could get into the hardship program; as long as I sent it all my information and I did I even faxed it. I called them this afternoon they told me I could not qualify for the hardship program because I work, yes I do work, but part time and bring home $115.00 a week. They should know this I sent them my pay stubs, and all my other information. I don’t even make $17,000.00 a year and they want to garnish my wages. I said I could pay them $50.00 a month like before, but they said they could not take it, and that they would take it from my pay checks. They won’t even get close to 50.00 on my paycheck on 15%.

Ya, I do get help from other sources but that’s for my son and this keep a roof over are heads etc, he’s only 10yrs old. I do get help from my family but very rarely is it money not big amount $20 for food or to do laundry etc…

What I really mad about is they said no on hardship program, I don’t want them to garnish my wages. I was hoping to get the hardship so I could pay them off but at a lower rate.

They also told me to get back into good standing with the account I had to send $300.00.
I did talk them down to $180.00 but that still to high monthly for me. I didn’t give them anything ,because one reason they kept pass the phone to different people, I talk to 4 different people on this one phone call ,and another thing when I told them $180 was still to much for me he started rambling off their debt preamble. You know; This Is an attempt to collect a debt etc……then they hung up.
I just don’t understand them, after sending all the information in and all my financial stuff, how could they think I could pay this amounts.

.

Posted: Sun May 13, 2007 10:15 am Subject:

713-2713899 WITH 239 CALLS IN WHO
Called us many people dont know who
is the caller of this phone number.
i read in this forum THAT IS GC SERVICES
A COLLECTION AGENCY.
THANKS DENNY FOR GC SERVICES POST HERE

http://www.whocalled.us/lookup/7132713899

Posted: Sun May 13, 2007 10:48 am Subject:

http://www.whocalled.us/lookup/6147598325

dv · Posted: Sun May 13, 2007 2:57 pm Subject: 7132713899

I have received 3 calls in 90 minutes from this number, when I answered they asked for Sandra, there is no Sandra at this number. They asked if it was the correct number and asked who they were speaking to . I answered that with who am I speaking to? I was told it was Adam from GC services trying to reach Sandra on a financial matter. When I told them that there was not one here by that name and I had had this number for 0ver 20 years the gentleman did apologize. We will see if the calls stop

Posted: Sun May 13, 2007 3:02 pm Subject:

Send a cease and desist letter to the company

Posted: Sat Jun 02, 2007 11:18 am Subject:

THANKS,LEAH.YOU ARE GREAT MEMBER OF THIS FORUM.THANKS!!!

werd · Posted: Tue Jul 10, 2007 9:03 pm Subject: ugh

hah wow, gc works on behalf of cap1, i doubt half of these calls u discribe actualy happend, in most cases when something seams a bit fishy its cause we are training people and they are scared to get on the phones. first off we dont normaly ask for the social, we ask for the person we are looking for to verify their date of birth just for security, it is against the law for us to tell random people account information, and the reason why we ask for the date of birth is so that people who pretend they are who we are looking for dont get your info. also if we cant verify the dob then we ask for the LAST FOUR of the social. Also fyi, if we are asking for a certain amount it may be because you being a retard forgot to make a payment OR perhaps you went over your limit, you do ahve a monthly paymnt to make true, but if you are over your limit you get charged overlimit fees and that brings you more into collections.
Gc personaly doesnt hang up on people, we have quality assurance who listen to our calls and if we do something wrong we can get written up for it. so my friends here posting, im only going to say this once, if it shows up as that 713-271-389 number it may be more than one company calling you, about 7 different companies connect to a tower which changes our number to the exact same number, so it may show up as the same number but its about 7 different companies calling you for the same person. And what sucks is that gc gets blamed for these calls when its not even us caling u half the time.

Posted: Wed Jul 11, 2007 5:16 am Subject:

Guest · Posted: Mon Jul 16, 2007 5:14 pm Subject:

People need to calm down its nothing fishy just answer the damn questions and get your number taken out of the system we are not soliciators we do not have a list and no, no matter what you think there is someone that does exist that had that number before you, you are not the first one ever to have it. people are just trying to do their job you dont have to be rude we are not trying to steal your identity

Posted: Mon Jul 16, 2007 5:58 pm Subject:

I had a friend that got a call from these people and she said that they were the worst. Hopefully you will have beeter luck dealing with them then she did.

Mocha · Posted: Wed Jul 18, 2007 4:34 pm Subject: GSSERVICES

They have called and tried to collect on a debt over 10 years old. That I called about taking care of. I don't need to be harrased by these people for something I contacted them about.

Vermillion · Posted: Tue Sep 11, 2007 7:18 am Subject:

GC Services needs to be put out of business. They have called me several times a day, several days in a row from a 614 area code (Ohio). They've called me at work at least ten times even though I have told them every time NOT to call me at my job. They have left me rude, harassing, threatening messages. When I called to complain, the supervisor told me that my work number was the only valid number they had for me. When I told her that was a lie, they had my home number, she claimed that number was always busy. Wrong, guess again. Its a cell phone. It goes to voice mail, not a busy signal. And I've seen their number on my missed call log so I know they've gotten through. Liars!
I've filed complaints with the state Attorney General, with the US Government (forgot which branch, whoever is in charge of the Fair Debt Collection Practices Act), and with the Department of Education. Now I'm off to type up my cease and desist letter.

I have no problem paying off my debt but I refuse to work with a company like GC Services to do it. Bunch of low life scumbags. The supervisor even had the nerve to tell me "Well its a good thing this isn't a customer service agency then huh?" Bitch.

M · Posted: Sat Sep 29, 2007 12:10 pm Subject: ugh

Okay R tards I'm going to explain this once and for all.

1) We are calling for someone who owes money
maybe its not you, maybe it is, but either way
YOUR NUMBER WAS GIVEN TO US TO CONTACT THAT PERSON

2) If it isnt you, then we ask 5 simpleass questions
do you know the person, have you had ur number a
long time? how long? and to verify the PROPER
number becaus there are times that we get
crossed lines. So we will say the number we reached
and you just have to say 'yes' or 'no the number
is', and im sorry for this but we have to ask
for a first name just so we know that we spoke with
someone legit, and if who ever we are looking for
calls and says' why didnt you try to contact me?'
we have the notes to say taht we have.

3) the reason why we ask all those questions is
because it is mandetory from us, we have a section
called 'quality assurance' they record the phone
calls and grade us on if we asked the questions
or how well we were talking to people, or if
we responded correctly. Its lame I know.

4) Now in u.s.a. most of you facktards have more than
8 credit cards, so in most cases, if they are in
debt in one, they are definatly in debt in the
others. So heres the biggest problem. When we call
out we reach a tower in texas which changes our
outbound number, but we arent the only company
to do so, I know there are other banks that use
the same tower. So it shows up as the same number
but its not us. Thats where we experience the most
problems, because after the 4th call for the same
person who doesnt live there, the people who answer
get angry and they start yelling at us. 'WHY DIDNT
YOU REMOVE THIS NUMBER LIKE YOU SAID' then they
hang up. BIG MISTAKE. WE MUST VERIFY THE NUMBER TO
REMOVE IT. MUST BEING KEY! so if you fackers hang
up then we have to call back untill we verify it.
Thats where most of you fack up and just keep
hanging up. Its rude and we are usualy very nice
people on the phone, thers a rare some that sound
mean but for the most part we are all very nice
on the phones.

5) Another problem we have is that we have about 6
different campains to call in. One is for the
west side, one is for the east, central, in bound
you know how it goes, the reason for that being
that we legaly cannot call untill 8 am and we must
stop calls at 10 or 11 pm. So when you say 'you're
calling me at 4 am' no no sweety, that will never
EVER happen, because our offices are closed at
11pm. Now! We do infact get in to work at 6 or 7 am
but thats only because when its 6 here its 8 in
newyork, so we can start calling bright and early.
Our dialer legally knows when it can or cannot
call.

6) This is the lame part, when we remove a number it
does take some time b4 it actualy gets removed from
the system, so sometimes our dialer messes up and
dont tell me that there is a flawless program out
there that has no glitches! Yes we have glitches
yes we do appologize and we attempt to remove the
number. we tell our managers who then have to deal
with it. So again we apologise for this.

7) We work at a piece of shit job because there are
times where good places dont hire. So our job
sucks as it is, please attempt to not be rude to
the people on the other side of the phone because
WE PHYSICALY DID NOT DO ANYTHING WRONG! The company
maybe, the person in debt most definatly, but not
the reps over the phone. And you make our lives
hell when you call us sl*ts, c*nts, f*ck faces,
pieces of sh*t, b*tch, dirty f*cking wh*res, sh!t
eating sh!t hound, or when you sexualy harrass
us over the phone..or my personal favorit, when you
FOG HORN US. Lifes not fair, thats true if it were
NO ONE woudl be working at gc, and I hope to god
every one of them finds a new job. We are GREAT
people that YOU would probably get along with well
but you chose to make things harder for us.
When we get treated with respect over teh phone
we do all thats possible to help out that person
but if you yell at us, piss us off ( and trust me
if we could yell back oh we facking would) or
hang up on us WHILE WE ARE TRYING TO HELP YOU BY
SAYING WE NEED TO REMOVE THE NUMBER BY VERIFYING
IT, thats when we dont facking give a sh!t, and
we can schedual a call back for 8 in the morning.

So to conclude this, be nice, and we will help out
sorry if our systems suck and we call back muh bad
the people arent the ones to blame, its the fack
who gave us the number who is in collections.
So quit facking b*tching and follow my advice
it'll work trust me.