My house loan is currently with Countrywide. I need a loan remod. So far they seem eager to please though no details have been given. I asked general questions and I am in the process of getting all the info they requested and will give them a call later today.
I heard from a guy at US Foreclosure Relief that Countrywide is offering a Fresh Start program. Countrywide will set aside past due and do a new loan of some sort. Now, I hesitate to go along with this since the company has a poor rating with the BBB and I can just go to Countrywide directly.
Has anyone heard of this Fresh Start program? Do you think it is ok to go to the servicer on your own? My only hesitation is that Countrywide is holding money from my house insurance because we are behind. We were given money to repair the house and recover personal belongings. Countrywide paid the roofer but refuses to give us the rest of the money for personal things unless we get up to date on the loan. Is that normal?
I am just trying to avoid making anymore mistakes...enough have been made.
I am fearful that not knowing alot about loan remods and stuff that I will agree to something foolish or miss something in my best interest. Is there anywhere to go for advice? I don't want to buy huge fees to someone if countrywide will just help us out directly.
Also, I have heard terrible things about Countrywide...so I am unsure on how to handle them. I heard on another website...ripoff report...that someone made a remodification loan and countrywide still foreclosed and put the house on the market.
I am pretty far behind and have received no warnings or foreclosure procedings from them.