Welcome to the Community
You aren't alone- many of us have/are in the same positions!
First of all, when did the debt become deliquent, and when was the last payment made to them?
The Debt Validation letter will state all the info that you need to ask them for(the sample letters include this).
I can't find anything on them yet, but will do some searching.
They may very well send you a generic letter with no info. What I did was, send them a copy of my first letter, along with a second request for validation. Mine still has not validated.
You want to make sure this is your debt, the amounts are correct, and that they are legally able to be able to collect this, before you make any settlement offers.
If you get down to the settlement part, often they will settle for anywhere from 40-60%, some won't, but others will. Of course, they will try to get the higher amount, this is where you can negotiate, if necessary.
Be sure and make copies of all correspondence from them and yourself, send all mail to them certified, return receipt also, so they can't say then never received it.
Good Luck- feel free to ask questions..Karen