NES has been calling us just about daily (morning and evening) for many weeks now. Here's the small amount of info I know about them and their tactics:
1. NES seems to be a debt collection agency. Now--debt collection agencies CANNOT collect debt from you UNLESS you either:
a) Agree to their demands and give them personal account information by which they can garnish your wages, -OR-
b) Have received a JUDGMENT against in you in a court of law, and only then after a "cooling off period" (normally 30 days, but may vary from state to state).
2. DEBT COLLECTORS are very well trained in many, many different tactics/techniques which they use with precision and great expertise to get your money from you. If you owe money to someone, you will most likely have to repay some or all of what you owe--but ONLY AFTER a judgment in court is granted against you.
3. My recommendations (from a non-lawyer, retired person perspective) are for you to:
a) Just don't talk to them at all. They have no legal authority UNTIL a judge grants a decision against you. And you will most likely know that is going to happen to you by all the legal documents you will be getting from the legal firm for the "other side."
b) Do NOT give out any personal information to them, ESPECIALLY bank account information, places of employment, etc., which they can use to garnish your wages. They CANNOT garnish your wages unless YOU ALLOW THEM TO, or until AFTER a court-ordered judgment is granted against you.
c) RECORD all your personal telephonic contacts/ communications with them IF you choose to speak with them (buy a phone recorder or answering system with an electronic DATE/TIME "stamp" capability and turn it ON whenever you speak to them--but you should TELL THEM you are recording the conversation). Make sure you have spare tapes and SAVE all conversations. If you buy a digital recording system, you may have to save a copy by recording the conversation(s) back to a cassette tape system or similar device.
d) If you have a lawyer friend or acquaintance who would be willing to minimally charge you (perhaps for free?) to take calls from them, give NES your lawyer friend's phone number. You MUST set an UPPER LIMIT as to how much you are willing to pay your lawyer for his/her services (in taking these calls), after which time you will no longer retain him/her AS your lawyer, and after which time you are no longer their client. Make SURE you get this contract with your lawyer IN WRITING. This will sometimes help to stop the calls.
e) Pay close attention to WHEN the phone calls come in from NES. They are obligated by federal law to only call during "reasonable" hours---that usually means no EARLIER than 8:00am (your local time) and no LATER than 8:00pm (your local time). If they are calling AFTER 8:00pm or BEFORE 8:00am they are breaking the law (which is the reason to buy a phone recorder with an electronic DATE/TIME stamp capability). Once you can prove they are breaking the law, they'll usually leave you alone because the FINES on THEM are HUGE. Caution: Do NOT LIE by changing the time on the recording machine to a false time--that can easily be discovered and then you'll be guilty of fraud and false reporting--remember, NES keeps records also.
Hope this helps.