I too began working my way out of the payday loan trap. It was scary at first, but then I became educated and realized that there was a way to negotiate repayment with out falling behind on my house payment and other "neccessary" bills. And without falling for the scare tactics or pressure to pay today or be arrested/have your kids taken away.
ARI
If you have not once said that a client of yours will be arrested, than you are one of the few collectors who plays by the rules! I have been told by at least 3 different companies that a sheriff would be coming to my place of employment to arrest me for bank fraud. All this was said when I told them I could not send payment in full, but could send X amount on these dates. I also have been threatened with wage garnishment almost every time, and when I have explained that in Texas, there must be a court order invloving a student loan, child support or IRS debt -
I was called derogatory names. I have been told to get a lawyer so I could keep my kids and called every name in the book. I was unable to keep the terms of my aggreement due to an unforeseen medical emergency involving my son - but told that I planned this all along...called a deadbeat, waste of breath etc, etc.
I commend you if you are playing by the rules of fair collecting. Just as we do not want to judge you based on our experiences with seedy collectors, please don't judge us, the people in debt who care, by the actions of an unpleasant customer on your end.
We all deserve to be treated fairly. Some of us were at a very desperate time when we turned to payday loans, feeling relief that we would get the loan and be able to keep our lights on...but what we didn't realize is that these lenders weren't the answer, that these loans will almost surely drown you. We are here on this forum to help and educate each other with knowledge of our past mistakes, so that someone may feel a little hope when trying to pull up their financial boot-straps. We would love to hear any advice from the collection side of the fence - with the intent of helping us better understand how to negotiate, or deal with or understand the laws/tactics that are used to reach a fair and timely payment agreement for all parties.
Happy New year to each and everyone of you!