This is their last reply.....
The payment arrangement that you have offered has been declined. We have no option other than to attempt payment from the previous account until you provide new details. The loan will continue to accrue charges for each pay date that passes without payment being received, all as per the terms of the agreement. We will also continue to make every effort to make contact by telephone to ensure collection of the loan is achieved.
Now what?? And I have sent them the letter telling them not to contact me any other way accept for email or USPS and I have revoked them from touching my acct any longer, so I guess I will just take this to my bank, but now I am going to have to keep the acct open.