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#17
07-02-2007, 02:37 PM
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One more question for you, cannr...Well, I know you mentioned that AIP doesn't respond to faxes. Would it be just a waste of my time though, if I faxed them my refund request asking them to send the check to my home address rather than ACH. I'm wondering because I know if they send it ACH it's going to come back returned from my closed bank account. I did put that request on my BBB complaint.
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#18
07-02-2007, 07:33 PM
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refund
It certainly wouldn't hurt. And more documentation for you! Can you tell I'm big on documentation? LOL! But fax it and also mail it. That way you're covered. You already stated it in your complaint to the BBB. Then you'll also have your faxed letter telling AIP and your mailed letter telling AIP. They can't play stupid then! I faxed and mailed every other day to these people. Go for it! Like I said, all the more documentation for you.
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#21
07-16-2007, 07:48 AM
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I filed with the BBB and FTC on June 30 and I haven't heard or received anything from AIP yet. Do you think I may still get something later this week? *fingers crossed*
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#22
07-16-2007, 09:35 AM
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Well, World Wide Cash received the new complaint I filed with the BBB on Friday, the same time I filed a complaint against AIP, so maybe they are just getting theirs now too and will take a little longer than I expected.
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#23
07-16-2007, 09:46 AM
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joshua
joshua,
It took AIP a bit to respond to the BBB. But they had also went ahead and "took care of the situation" by marking my account PIF and issuing me a credit - THEN they contacted the BBB. So give them a little bit. They're scurrying around now trying to make themselves look all "innocent" before responding to the BBB. LOL!
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#24
07-17-2007, 10:30 AM
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Ok, I also filed my complaint against AIP with the DFI here a couple of days ago, and just got back a response that they needed more information to proceed.
The DFI wanted to know: Did you apply for a loan on their website? Did they send you an e-mail solicitation or call you soliciting a loan? How were you provided a copy of the loan agreement? How did you sign the loan agreement? I responded: Boy, they are going to have a hard time with this one. 
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#25
07-17-2007, 10:42 AM
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joshua
joshua, no they're not. These pdl's that do "verbal agreements" are the ones the agencies are looking into. You did good. Look at it this way, you are obviously not the only one who has filed a complaint against them. They obviously have quite a few to draw themselves and start an investigation. You're helping them out. I know you couldn't give them a whole lot of information, but you gave them what you could. Now they can do they're job & crack down on these guys.
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#26
07-17-2007, 10:45 AM
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Yeah, I hope the DFI can help me get some money back! At least AIP can't get any more money for me since I paid them off though! I just hope they are able to crack down on these guys really soon!
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#28
07-17-2007, 11:18 AM
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Yeah, I ended up paying $556 when it was all said and done for a $200 loan.
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#29
07-17-2007, 11:29 AM
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joshua
Whew! You should be getting a refund! I forgot how much I was refunded. Maybe around $200. And that's because, like I said, they refunded every penny over the principle amount. They did not hold out any "fees" or anything of that nature. They just kept their $200 and refunded me the rest. I sure hope they do that for you, too. I'm thinking they will since the DFI is on it. If you'll recall, I actually got results through the BBB. So if the BBB can get results, sure enough the DFI can!
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#30
07-17-2007, 11:37 AM
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Well, I filed with the BBB, DFI, AND the FTC...so I'm thinking with all three on their case, something's gotta happen! I just hope I get a nice birthday surprise at least (mine's in early August!).
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#31
07-17-2007, 12:03 PM
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Joshua - Did you try calling them and speaking with the controller? That worked for me.
Funny thing, one of the first times I'd called them, I was told by a customer service rep to check out the BBB, that they have a great report. So i did, and they obviously don't have a "great" report. Funny . . . . But I filed a complaint with the BBB too, and they were quick to correct their mistake. I don't know if the lady that i talked to back then still works there, but if you want the name and number let me know and I can dig it up.
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#32
07-17-2007, 12:05 PM
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I may need that number, but I want to see if they respond to the other agencies first.
Here is the latest response from the DFI now: 
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