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PostPosted: Mon Feb 04, 2008 10:55 pm Subject: Cash Today

I got a call and an e-mail from my fav. person today. I guess I am just asking what you think of the e-mail I am sending back to them Evil or Very Mad The first one is the one they sent me(and then called 4 minutes after the e-mail was sent Evil or Very Mad

Quote:
My name is Brian from the Customer Solutions Department at Cash Today Limited. The Customer Solutions Department endeavors to resolve customer issues and come to a solution suitable to both parties.

On several occasions we have attempted to contact you via phone and email with a view to resolve your complaint and come to a settlement, but we have been unsuccessful.

I would much rather speak to you over telephone regarding your situation. If you could contact me on: - 1-877-210-9423, alternatively if you could give me a contact number and a suitable time to contact you, I would be very grateful.

I would ask that you please respond us at your earliest convenience, but no later than seven working days from the date of this email, or this file will be moved back to collections department. Once the file is returned there, I will not be able to offer the same reduced pay off balance.


Very truly yours,

Brian Carter
Customer Solutions Department
Cash Today Ltd
1-877-210-9423 Ext: 5905
csd(at)cash2day4u(dot)com



Now here is what I wrote back (I guess I was just kinda pissy when I wrote it lol )

Quote:
Mr. Brian Carter,



Just like I stated in previous e-mails to you (10/6/07,12/14/07,today) You are not to call our phone. You are to use e-mail or usps to contact us. And this e-mail was sent 4 minutes before you called us. I do have a record of all the calls and voice mails you have made since I sent the first e-mail stating to contact through e-mail and usps since 10/6/07. But still you continue to call.



I will keep telling you that when you made this loan you made us believe that you were in the U.S and that your held a valid license to lend in the state you were operating in. Well you did not, the license had expired. So according to the state of NV this loan is null and void. With continued phone calls, harassing us about this will only force me to go to the local police department and file harassment charges against you. So now I am writing you to tell you that you are not allowed to contact Mr.xxxxxx at his work phone,home phone or e-mail. We will only accept contact from you through USPS. So any offers of settlement are to be mailed.
I will included the original letter I e-mailed you on 10/06/07 just to refresh your memory. I am also forwarding this e-mail to the state of Wisconsin and the state of Nevada, so again I have written proof of communication.



What do you think?

puddlejmpr
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PostPosted: Tue Feb 05, 2008 4:34 am Subject:

I like it.

You may also wish to make reference to the obvious FDCPA violations. You could pursue those as a separate issue, in addition to possible criminal action.

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unclewulf
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PostPosted: Tue Feb 05, 2008 6:58 am Subject:

FDCPA would not apply to first party as this is coming from the OC, Cash Today.
volleyballmom
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PostPosted: Tue Feb 05, 2008 8:53 am Subject:

Good email response puddle!
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PostPosted: Tue Feb 05, 2008 12:52 pm Subject: r

puddlejmpr, I can NOT believe Brian is still after you. You would honestly think he'd give up. My God. He has to be one of the biggest "hounds" out there in pdl land. I swear, you'll probably be 87 years old and get a phone call from Brian.....
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PostPosted: Tue Feb 05, 2008 8:33 pm Subject:

Laughing Guest lmao probably

Thanks you guys, I thought it was pretty good and I was pissed when he called, I was in la la land from my meds trying to get rid of my migraine and he woke me up Evil or Very Mad I knew who it was right away, just love the voice Wink

puddlejmpr
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