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 Posted: Mon May 12, 2008 11:09 am
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I just got an email from edollarsdirect customer service because I had forwarded my cease and desist letter requesting my refund and they said.....
"READ THE TERMS OF THE LOAN THAT YOU SIGNED"
They typed it in all caps and that was all that was said. Any suggestions to how I should respond to this. They are illegal in Ohio.
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mandywebb372
Joined: 04 May 2008
Posts: 141
Debtcc Points: 1698
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Shazzers
Moderator
Joined: 05 Dec 2007
Posts: 2847
Debtcc Points: 19934
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Posted: Mon May 12, 2008 11:27 am
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i would file AG complaints,also FTC complaints.
i would reply with your state laws plus the fact they are illegal in ohio.they will try to argue your state laws don't matter,but they are the ones you go by.you could say the contract isn't worth the paper it's printed on.
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paulmergel
Debt Samaritan
Joined: 24 Jun 2007
Posts: 1880
Debtcc Points: 7579
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Posted: Mon May 12, 2008 11:29 am
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And I bet you they will come back with they follow the laws of their state not yours. Ok so that is what I am guessing they will say because that is what they seem to always say.
I am going to try what you said. If I were to respond to them with out any suggestions from here I am afraid I would not have been to nice and might have gotten myself into trouble. I am tired and cranky today!!
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mandywebb372
Joined: 04 May 2008
Posts: 141
Debtcc Points: 1698
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Posted: Mon May 12, 2008 6:09 pm
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Mandy..they won't even respond to my emails. I would say you DID NOT disclose to me that you are illegal, that you are not licensed in my state or YOUR state (they are supposed to be in NV), there are no legal loan terms to read...send me my refund and pif letter. Failure to disclose required information voids most every contract I've read...most, if not all legal contracts, have a clause that states this.
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skymerle
Joined: 21 Apr 2008
Posts: 45
Debtcc Points: 585
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Posted: Mon May 12, 2008 6:13 pm
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mandywebb. . do you know who processes for them? Or their originator?
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llw1995
Joined: 02 Feb 2008
Posts: 1086
Debtcc Points: 11660
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Posted: Mon May 12, 2008 6:32 pm
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I posted this to ACH processors thread:
"I found out the bank for MW Marketing aka EDollarsDirect is Monterey Bank, Monterey CA...phone # is 831-649-4600. My bank says it was a bank to bank transaction...no ach processor involved. Does this sound right?"
Mandy..who was debiting your bank acct..MW Marketing or EDollarsDirect?
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skymerle
Joined: 21 Apr 2008
Posts: 45
Debtcc Points: 585
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Posted: Mon May 12, 2008 6:49 pm
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Yes it does sound right. That is how it works with Star Advance. I couldn't find a processor for them either but I did have their bank. I contacted their legal department and after much searching located an email address in Costa Rica and got through to them. I got a really nice letter from the administrator and my account was closed/PIF. Call the bank and let them know that you have revoked the ACH authorization.
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llw1995
Joined: 02 Feb 2008
Posts: 1086
Debtcc Points: 11660
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Posted: Mon May 12, 2008 6:57 pm
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skymerle...Edollarsdirect was debting my account until the full amount of the principle was taken out then it switched to MW_Marketing. I am not sure why it had changed as I had signed for edollarsdirect not MW Marketing.
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mandywebb372
Joined: 04 May 2008
Posts: 141
Debtcc Points: 1698
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Posted: Mon May 12, 2008 6:58 pm
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May I ask why you called their (the bank's) legal dept instead of speaking with this ach manager? Would the legal dept not give you the email address you needed?
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skymerle
Joined: 21 Apr 2008
Posts: 45
Debtcc Points: 585
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Posted: Mon May 12, 2008 7:10 pm
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hmmmmmm...I'll have to go back & check my bank statements.
I wonder if switching names is legal....did they notify you they were changing the name of the co debiting your account?
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skymerle
Joined: 21 Apr 2008
Posts: 45
Debtcc Points: 585
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Posted: Mon May 12, 2008 7:18 pm
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They did not notify of the change in the name. I have not contacted the banks legal department. I am a little confused when you say email address that I needed. What did you mean by that?
I just checked my email and I just got an email from ezloansbynet that was similiar to the one from edollarsdirect. They also owe me for overpaying. I simply stated what you had said above. We will see what they say.
Oh and I asked them to provide their physical address and federal id if they are indeed a legal company.
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mandywebb372
Joined: 04 May 2008
Posts: 141
Debtcc Points: 1698
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Posted: Mon May 12, 2008 7:58 pm
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'I am a little confused when you say email address that I needed. What did you mean by that?'
Sorry Mandy..that was directed to llw. I didn't mean to be confusing
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skymerle
Joined: 21 Apr 2008
Posts: 45
Debtcc Points: 585
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Posted: Tue May 13, 2008 10:28 am
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Got a response from edollars.....
From: Nikki <info>
Subject:
To:
Date: Tuesday, May 13, 2008, 11:46 AM
When you agreed to the terms by signing a legal E-signature with the laws of the isle and providence of Nevis West Indies via the Internet your states laws do not pertain to the contract you had approved. You can find this information on your contract about 2/3 down the page under the governing law. For any further questions to this loan you will need to contact I-collect at 1-866-856-1024 I cannot speak to you in regards to this matter because it has been turned over to a 3rd party collections.
Nikki
Customer Service Representative
1-866-722-2770 ext 129
Fax#1-888-396-5597
How should I respond? Isn't there a law that goes by where the loan was debited into and not where it orginated from.
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mandywebb372
Joined: 04 May 2008
Posts: 141
Debtcc Points: 1698
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Posted: Tue May 13, 2008 10:31 am
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All I have from them is this....
ACCOUNT NUMBER: ####
Customer Service Phone Number:1-866-396-5594
Account Summary
PAY OFF AMOUNT
SCHEDULED REFINANCE PAYMENT AMOUNT
PAY OFF DUE DATE
PAY OFF AMOUNT DUE
8/24/07
$325.00
REFINANCE DUE DATE
REFINANCE AMOUNT DUE
8/24/07
$75.00
Current Amount Due:
$75.00
Next Scheduled Payment
NEXT SCHEDULED DUE DATE NEXT SCHEDULED PAYMENT AMOUNT
8/24/07
$75.00
· Refinance. Your loan will be refinanced on every due date unless you notify us of your desire to pay in full or to
pay down your principle amount borrowed. You will accrue a new fee of $75.00 every time your
loan is refinanced. Any fees accrued during refinancing will not go toward the principle amount owed.
· Pay Down. You can pay down your principle amount by increments of $50.00. Paying down will decrease the
fee charged for the next refinance due. To accept this option you must notify us of your request in writing via fax
at Toll Free 1-888-396-5597. The request needs to be received at least three full business days before
your loan is due.
· Pay Off. You can payoff your full balance of $325.00, the principle plus the fee for that period. To
accept this option you must notify us of your request in writing via fax at 1-888-396-5597. The request needs
to be received at least three full business days before your loan is due.
Unless we receive written notification from you at least three full business days before your loan is due, your loan will be refinanced.
Payment Options
ANNUAL PERCENTAGE RATE @ APR @ The cost of your credit as a yearly rate. (e)
Payment Schedule
You must make one payment of $325.00 on 8/24/07 if you choose to pay out your loan rather than refinance.
Security Interest. The loan is unsecured.
Loan Fee/Prepayment: The Finance Charge consists solely of a Loan Fee that is earned in full at the time the loan is funded. Although you may pay in advance all or part of what you owe without penalty, you will not receive a refund or credit of any part or all of the Finance Charge. (e) The Annual Percentage Rate is estimated based on the anticipated date the loan proceeds will be deposited to your Account.
FINANCE CHARGE $75.00
The dollar amount the loan will cost you.
Amount Financed $250.00
The amount of credit provided to
you or on your behalf.
Total of Payments $325.00
The amount you will have if you are not making the scheduled payment.
The Account: You have debit account, No. .
By signing below you are authorizing MW Marketing LLC and affiliates to debit the pay off amount due $325.00, from your account named above on your current due date of 8/24/07. You are not accepting the option of refinancing. You must fax this document three full business days before your due date to ensure your loan is not refinanced.
##### 8/06/07 ______________________________
Print Name Date Signature
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mandywebb372
Joined: 04 May 2008
Posts: 141
Debtcc Points: 1698
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