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bbowlingusn

Hi i have been contacted by United Cash Loans saying i took out a loan from them when i didnt i was on deployment when they say i did. How do i go about filing a complaint or fraud or whatever i need to do? Thank you.

Posted: Wed Feb 27, 2008 9:33 pm Subject:

this is a tricky one someone will come along that knows more canar is good at this topic also

Posted: Thu Feb 28, 2008 7:47 pm Subject:

Adk them to verify the loan....send you (or by email) the copy of the contract you agreed to. Also file a complint with the bBB and the attorney generals office for your state. Have they taken money from your account??? What state are you in??

Posted: Fri Feb 29, 2008 7:15 pm Subject:

Good question, morning! bbowlingusn, have they debited your account for any money? And how did they contact you? Was it by telephone or email? You can tell them to send you documents showing your "electronic signature" and the date. In the meantime, file complaints with the bbb, the ftc, and your state ag. If you need any help with this, just post and we can help you!

Posted: Fri Feb 29, 2008 7:17 pm Subject:

also, check into this...you said u were deployed...there are very stringent laws on these pdl's for predatory lending on people in the military...

bbowlingusn · Posted: Sat Mar 01, 2008 12:27 am Subject:

Im in california and they contacted me by phone. How do i file w/ the bbb and the ag?

Posted: Sat Mar 01, 2008 6:09 am Subject:

b, Filing with the BBB is easy, you can file on the internet at BBB.org and click on file a complaint and it will walk you through it. You will need this address when filing your complaint...

United Cash Loans
2533 N. Carson St Ste. 5020
Carson City, NV 89706
Phone Number: 800-354-0602
Fax Number: 888-570-9772

The FTC is FTC.gov, click on Consumer Protection and then go to file a complaint...they have a form you fill out on line...it is pretty easy as well.

Here is the information for the CA
Where to Complain, Get Information:
Regulator: California Department of Corporations
Address: Financial Services Division, 1515 K Street, Suite 200 Sacramento CA 95814
Phone: (866) 275-2677

You can also go to....
www.corp.ca.gov/about/complaint.asp

Posted: Sat Mar 01, 2008 7:15 am Subject:

You go, roxy!! Very Happy

Posted: Sat Mar 01, 2008 7:24 am Subject:

bbowlingusn, speak to your commander about this matter. The military has ways of getting to the bottom of this type of thing in very short order.

Posted: Sat Mar 01, 2008 7:58 am Subject:

Thanks Cannr...and that was first thing in the morning without coffee Shocked

Posted: Sat Mar 01, 2008 7:14 pm Subject:

Damn! Magic mind and magic fingers! Don't even need coffee! Laughing

Posted: Sat Mar 01, 2008 7:51 pm Subject:

If they are debiting your account, you need to also go to the bank and block the drafts.

Posted: Sat Mar 01, 2008 7:58 pm Subject:

This is important here:

One of the provisions of the FY 2007 Military Authorization Act1, makes it illegal for creditors to grant payday loans and car title loans to military members.

The change also prohibits charging more than 36 percent interest to military borrowers. Fees, service charges, renewal charges, credit insurance premiums or any other product sold with the loan must be included when calculating the interest rate. In the past, there have been "horror stories" of military members paying up to 800 percent interest by using such gimmicks.

The new law is a result of Department of Defense recommendations made in a report to Congress last August.

The law will effectively close down payday loan operations around military bases. Such operations can currently be seen outside the gates of almost every U.S. Military installation in the states. Under the new law, lenders will not be allowed to lend money to military members or their families using a check, or any other means of access to a financial account, as security for the loan.

The new law will take affect when the Department of Defense writes implementation instructions, or on October 1, 2007, whichever comes first. The law is not retroactive, which means loans that are made before it goes into affect are not covered. Lenders who violate the provisions of the law are subject to a fine and up to one year in prison.

The new law prohibits:

Requiring military members to set up an allotment as a condition of receiving a loan.

Requiring the use of a vehicle title as security for any loans made to service members and military family members.

Using a check or any other access to a member's financial account as security for a loan.

Lenders from renewing, repaying, refinancing, rolling over, or consolidating consumer credit using the proceeds of other credit granted by the same lender to the military member.

Requiring military members to waive their rights under the Servicemembers' Civil Relief Act (SCRA)2, or any other federal law.

Denying the opportunity for military members to pay the loan off early, and any penalties for early payments.

Any unreasonable clauses in the contract designed to make it difficult for military members to take a creditor to court.

States from allowing creditors to violate state consumer loan protection laws for military members who are nonresidents.

Posted: Sun Mar 02, 2008 6:23 am Subject:

b, Yes, they do have good points about the military however, you do need to file complaints against this company especially since you are in the military. Please do not let this company get away with this. They need to be held accountable for this. You have all the information you need to file your complaints, if you have any questions, just post.

Just as important, we need to address your banking situation. This is importatnt becuase if they are debiting, until you either pay them in full or until you can get the situation resolved, they will continue to debit your account. This needs to be stopped. As Cannr asked, did they deposit any money and have they taken money from your account. Have you contacted your bank regarding the issue? If so what are they doing to help you?

Posted: Sun Mar 02, 2008 6:53 pm Subject:

Absolutely! Any information that can be used to help needs to be posted. I think we all agree that this is something that needs to be made aware of by our guest. And knowing this information will be helpful and also going to the commander might be beneficial also. One member got a lot of help just by going to his commander.

I still hope that our guest will come along and let us know if they did indeed notice a deposit in their account (unauthorized) and if any debits have been taken out. If this is the case, our guest really needs to address the bank account issue.

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