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Posted: Fri May 09, 2008 8:36 am Subject:

I wonder if the ACH processor for them would be able to direct it to your new account... just a thought. Th oly downfall would be of coarse if they notified the PDL on your new account info.

On your success I am re-emailing the ones that I way overpaid once again requesting a refund. I sent an e-mail to M1Y and it was returned as undeliverable Sad

Pachacutec · Posted: Fri May 09, 2008 9:39 am Subject:

That's the thing I would be worried about, that they would get your new account information. Whatever you do, don't give it to them!

WI Guy · Posted: Fri May 09, 2008 10:54 am Subject:

Congrats Mandy! It's such a great feeling when a PDL actually does the right thing once in awhile. A little advice though... The last refund I got, the PDL promised to send it right away, and then stalled like crazy. You have to stay on them continuously.

Posted: Fri May 09, 2008 10:55 am Subject:

Congrats! this is really a rare occassion, I'm celebrating right now.

Posted: Fri May 09, 2008 11:29 am Subject:

WI guy...Believe me I have already emailed them a couple of times today. I am going to keep emailing them until I get my answer to when I will receive my money order. I basically told them in the email that my back said they were notified immediatly that the funds did not go through so I did not think I should have to wait anymore time because I have waited long enough. It has been almost two months since I have been sending the refund request. We will see what they say. I am sure they will stick to saying it will have to be 4 days till they can do anything.

Posted: Fri May 09, 2008 11:32 am Subject:

Posted: Fri May 09, 2008 6:59 pm Subject:

I of course did not hear back from them. I am sure they are in tomorrow but they will not respond till Monday. I will keep you posted.

Posted: Sat May 10, 2008 5:04 am Subject:

IAM SOOOOOO FED UP WITH MY BANK. I called yesterday to find out about the refund deposit that I was told would be there. After 25 minutes of being on hold they came back and said they talked to the branch who I bank with and said that my account was on hold funds and that their could be NO CREDITS or DEBITS. They also told me that they did not see any credits pending and the reason for this is because of the hold funds. The company would be notified that it did not go through.

Well guess what....it was there this morning. After I have emailed several times to the company telling them what my bank said. Now I look like an A** because it went through when I said it would not. It is to early to call the bank now but I am going to call the branch and ask why it went through when yesterday I was told it did not. Then I will be going in and removing the money and making sure it is put back on hold funds.

Why is it that nobody at that bank can EVER give me the right answer or know what they are talking about?

Posted: Sat May 10, 2008 11:06 am Subject:

Mj, I can not say I am suprised. It seems like everyone is having issues with their banks lately.

Guest · Posted: Sat May 10, 2008 11:10 am Subject:

what good will calling the bank to ask them why it went through when they said it didnt? the point is you got your money; be happy with that

Posted: Sat May 10, 2008 11:11 am Subject:

I called the bank and explained what was going on. (a different branch) They said I could come and take out the money but they would have to call the other branch to have the hold removed. When I went in there I had to explain a lot of the story about how it all started before they would give me the money. I asked why I was told it would not be deposited and they said it should not have gone through. It somehow "just" did. Does anyone there know what the heck they are talking about?!!!????

Posted: Sat May 10, 2008 11:16 am Subject:

I forgot to say when I had asked about putting the block back on I asked how long they could put the hold for because the other branch said they could do it for only 10 days and I would have to keep calling and having them do it. She said she put it on for 999 days. Funny how she could do it and not them. Also she told me one other thing... she said that if I close the account that after 30 days of being closed it will never open again even if they try to debit. I was told originally that it would just keep opening. It is amazing how you get different answers by different people!

Posted: Sat May 10, 2008 11:18 am Subject:

I have to say I am with the guest on this one. Take the money and run. Run to the nearest bank that is not affiliated with your current one and start all over again. Rnjoy your refund!

Posted: Sat May 10, 2008 11:30 am Subject:

guest...I had called them because really to be honest I am tired of all the lies they have told me in the past. I did go and get my money as you can see that I posted after you left a comment. I truly want to know why no one can give me a straight answer. I have had the run around several times and you have to understand the whole story of why I want to know. I don't know how a company can stay in business with such problems.

Posted: Sat May 10, 2008 11:37 am Subject:

I can say that I have been investigating the bank and they have major problems. There have been major complaints against them and I can see why. I am so glad that I did not get another account there when I went in there with these problems. The lady today asked why I did not open another one when they suggested it. I told her it was not suggested to me to open another one there and I just wanted to go with another bank. Please understand I have so many problems with thme and that is why I question the answers they give me!

Posted: Sun May 11, 2008 6:23 am Subject:

mandy, you don't have to explain yourself! Hell no! As far as "guest" questioning you, there was no reason for that. mandy, your bank obviously was nothing to brag about! I'm just glad you no longer have an account with them! Good riddence to them! Very Happy

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