Many people have been expierencing calls from this very rude, abrasive, pushy, shady company. I have been dealing with them for my mother over the past few days over her debt to Checksmart, and here is what I have found out and advice.
#1 The company was just bought by Mr and Mrs Henrion and used to be under the name Legal Mediation Practice. The Henrion's were not envolved in the origianl company. They even changed the name because it was misleading. I spoke with Mrs. Henrion today at her home when I was getting no where with the rude supervisors... Smartpages.com is wonderful!
#2 NO they can NOT arrest you, come to your job, red flag your SS# or anything else they threaten. This is a civil matter and with ANY civil matter NOTHING can be done, UNTIL a) matter is filed with the courts and b) a Judge issues a Judgement. Even then it does not include jail time unless you wrote a check on a closed account or closed your account before the first payment was supposed to post..then you might want to check with an attorney.
#3 I turned in an Internet FBI report on this company and within 30 mins the FBI rep called me. She stated that by the things this company is doing it is flagging as a Phishing company and that it may not even be actual H & P reps calling, that a phishing company will "hack" the Real companies numbers so it looks like the call is coming from there, they even give the right call back number, BUT when you call it the "hack" program flags ceartain area codes and re-routes the calls elsewhere.
#4 DO NOT send them copies of your D/L and Debit card. By law you are not required to give that, and they do NOT need it.
#5 If your debt is with Checksmart, and you try to call your local branch to pay it they will tell you they don't have your account and to call H & P....instead CALL corporate here are there numbers 1-800-837-0381 and 1-866-354-0567, Let them know the situation, the rudeness, the unreasonable requests. That you are not allowed to send H & P a money order through the mail and they want a bunch of extra fees. I got my mother in contact with corporate and she was able to Pay them Directly for only the amount she owed.
#6 Do NOT become a victim. If something sounds off, of shady it probably is. Verify your address, ask for a mailed statement, and hang up. Then use the internets resources and INVESTIGATE!! You will find many things out that are surprising.
#7 Report this company to all the appropriate agencies. AG Florida, your state, Federal Trade and whoever else you think might help.
#8 STAND YOUR GROUND, they are just people that can NOT do anything to you. Mrs. Henrion's exact words are "We are strictly a collection agency for Payday loans"
If you need any help or have any questions, feel free to message me and I will try my best to help you and walk you through getting something done