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Send message to sfate
Sub: #1 Response from MTE
Replied on 08-14-2007, 01:06 PM
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This is email I rec'd from MTE and the response I sent. What is next?

Quote:
>From: "Compliance Department" <compliancedepartment>
>To: <msfate>
>Subject: correspondence response
>Date: Tue, 14 Aug 2007 11:46:10 -0600
>
>MTE FINANCIAL SERVICES
>
>FAX: 866-668-0535
>
>Email: compliancedepartment(at)mtefs.com
>
>uuu
>
>August 13, 2007
>
>>RE: Your Complaint
>
>Ms.,
>
>We have received and reviewed your correspondence regarding your complaint with the company.
>
>
>While the information that you have collected may apply to companies that have physical locations in your state, it is our opinion that it does not apply to our internet business model. This is based on sound advice from our legal department. In addition, the Legal Disclosures provided for customer reference at our website state the following:
>
>
>Regardless of where you may be viewing or accessing this site, you as the borrower are responsible for complying with any local statutory obligations that may exist in your state or area with respect to this transaction. The Federal laws governing this consumer loan agreement may differ from the laws of the state where you reside. If you do not want to enter into a consumer loan agreement with us under our terms, then you should apply for a loan at a provider located in the state where you live.
>
>
>The money was lent to you in good faith with the understanding that you would abide by the terms detailed in your loan contract. We upheld our end of the agreement by crediting the funds to your account in a timely manner. The Loan Note and Disclosure that you e-signed and thereby agreed to is very detailed and clear so as not to cause any confusion to the borrower, and meets all the Truth-In-Lending and Reg Z requirements as prescibed by Federal statute.
>
>
>Upon review of your account history, you clearly knew all terms and conditions of your loan as you have been approved for loans in the past and have applied on many occasions for additional lending. We have all legal contracts you e-signed, which you agreed to terms and conditions of the loan.
>
>
>Due to the fact that you have revoked authorization on our debits, no further debits will be made from your account.
>
>
>Due to your long history with our company, and in the interest of good customer service, we have agreed to waive all finance charges currently due on your loan. We will expect complete payment of the principal amount owed.
>
>
>The Lender will be prepared to provide you with the information necessary for repaying the $300.00 that remains due on your principal balance. Payment must be received by you in the form of a Cashier's Check or Money Order payment. We expect this offer will bring us to an amicable resolution.
>
>
>Please acknowledge your understanding and acceptance of our proposal if you are in agreement with the offer detailed above, and advise which payment method you will use. Once your acknowledgement/agreement is received, we will provide you with the information needed to make the payment. Once we have received this payment, we will mark your account "Paid in Full."
>
>
>If your response is not received within seven (7) days of the date of our offer, the offer will become null and void and collection efforts will resume.
>
>
>Thank you for your time and consideration in this matter.
>
>Respectfully,
>
>Compliance Department
>
>CC/file
>
>We are an electronic/internet company and all correspondence is handled via email and facsimile. Communication must be forwarded to the contact information provided above. Thank you for your cooperation in using ONLY these methods of communication.

My response

Quote:
>
As I stated earlier, I am refusing to pay any more more on this loan. Regardless to where you are according to NC law you are not authorized to operate in NC. You turned over loans with refinance fees time after time. Take the fees that you have charged me over the past 2 or more years and apply it to the $300 you will not receive from me and I guarantee you will owe me a refund. Now, here is my settlement offer you don't have to wait 7 days to accept it either. Mark my account paid in full or I will continue with my complaint to the NC AG office and the BBB. If you prefer to waist the time and money pursuing this $300.00 that I have paid time and time again previously, lets go for it. I guarantee I will come out on top. You company is full of crooks dba crooks and you are illegally operating in NC. Don't make another settlement offer unless it is a PIF if you can't do that we can take this as far as it needs to go. Awaiting your paid in full response.

>
>


Posts: 46
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Send message to rainjo03
Sub: #2
Replied on 08-14-2007, 01:16 PM
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Way to go sfate!!! MTE is a nasty company to deal with. I had 3 PDLs that were MTE companies and each of them was OVERPAID. Before I found this fabulous site, I accepted a settlement offer on one. However, I refuse to send more money and have refused settlement offers from each of the other two. It does my heart good when people stand up for themselves against these bullies. We have to let them know we're not going to take it anymore. Good job! I'm interested to see how they respond next.

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Send message to BethMinOH
Sub: #3
Replied on 08-14-2007, 02:04 PM
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yeah, I will follow this too, as I have multiple loans through MTE'd different dba's.



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Send message to cannr
Sub: #4 sfate
Replied on 08-14-2007, 02:13 PM
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sfate, this is the same exact letter (form letter) I received on 3 MTE Financial d/b/a pdl's. I also refused their settlement offers. Although, I was not as harsh as you. LOL! I stated that they are illegal, that I had already paid the loan, that I abide by my state law, blah, blah and I wasn't going to pay them any more money. They wanted me, also, to send them money via Money Gram or Western Union, which I do not agree with anyway. I said no way and I forwarded my response to the BBB, updated my complaint with the FTC, and also updated my complaint with my state AG. I wanted them to know what MTE was trying to pull.

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Send message to sfate
Sub: #5 MTE
Replied on 08-14-2007, 02:30 PM
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So are they still trying to make you pay? They can't garnish wages so what else can they do?



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Send message to cannr
Sub: #6 sfate
Replied on 08-14-2007, 02:40 PM
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LOL! I always have to laugh regarding MTE because they are my worst enemy! Of course, they kept telling me I owed them money (no, I overpaid). They will then start going "around" the agencies that you filed complaints with and contacting you directly (with me, it was via email) and trying to tell you that you owe money still (no, you don't.) I just kept emailing them over and over and over again that they are illegal, I overpaid, and I'm not giving them any more money. I also informed them that complaints had been filed with the BBB, the FTC, and the state AG. And I informed them that copies of all our correspondence would be forwarded to them. They finally left me alone. Actually, it's been a little too quiet! LOL! But I do know that they lied flat out to the BBB. Now my state AG has contacted them. They have 30 days to respond. So I'm waiting patiently for their response to the AG. They'll probably try to contact me directly again. Whatever. They're still not getting any more money. They are illegal. And I overpaid the stupid loans!

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Send message to JEN5276
Sub: #7
Replied on 08-14-2007, 03:42 PM
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Cann, I know what you mean about it being too quiet!! I haven't heard one word from MTE about my loans, (except when they first e-mailed me back when I told them that lonas are illegal here and they are not licensed ANYWHERE), I received the template email that they send to everyone stating that they are not bound to any laws because they are web based!! Yeah ok!

Other than that, nothing, and frankly I'm surprised!



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Send message to cannr
Sub: #8 jen
Replied on 08-14-2007, 03:44 PM
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jen, did you file with your state AG on them? I'm thinking MAYBE (hoping?) that they've been contacted by my state AG (I know they have) and now they're "hiding". LOL! Which is fine by me. I would rather have a response saying "Oh gee, she doesn't owe us any more money, let's give her a refund." LOL! But if they just "disappear", that would be fine with me, too!


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Send message to 2nband
Sub: #9
Replied on 08-14-2007, 04:04 PM
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sfate ~ they can't do anything to you. I am also in NC and even a few of my loan companies sent me that same letter. I think they all use the same form letter regardless who they are. You are in the right, you do not have to pay any more and go ahead and file the complaints, whether they do this or not because they will continue to do this to others and if we can get them stopped now, then less people will have to deal with their abuse!

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Sub: #10
Replied on 08-15-2007, 03:21 AM
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I got a similar letter today. I guess I will respond and state the same things I have already told them. I wonder though how long it will take them to back off? Any ideas?


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Send message to 2nband
Sub: #11
Replied on 08-15-2007, 04:56 AM
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Sometimes it takes a little while for them to back off. They don't like taking NO for an answer and will try everything they can to get you to pay them more money. Just need to hang in there and not let them intimidate you and scare you into giving into them.

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Send message to sfate
Sub: #12 Another Success Story
Replied on 08-15-2007, 09:00 AM
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Went in to check my account status at Oneclick, previously it was showing a balance of $465.00 now it is showing a balance of 0.00!!! Yeah!!



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Send message to cannr
Sub: #13 jealous
Replied on 08-15-2007, 09:13 AM
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I'm jealous, jealous, jealous!

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Send message to rainjo03
Sub: #14
Replied on 08-15-2007, 12:17 PM
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Alright sfate!! So they never sent you anything in writing, they just "secretly" gave you a PIF? They're too funny. Congratulations!!




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