Internet's first get-out-of-debt community - 136,000 members

Posted: Wed Jun 04, 2008 9:53 am Subject: Loan Point USA

Does anyone have an email contact for someone specific at Loan Point USA...I have emailed customer service and I keep getting the same reply...call. I have two PDL left...them being one and the other is quickest-cash-advance....i only owe $100 more to each...however, when I contacted Loan Point last week to see what my balance was...they told me and I never received a paydown form like i usually do every other week in my email. i emailed them asking why...is it because i want to pay it off and you are trying to scam more money out of me? then i get the call email reply. i can't wait to be done with them forever. i was just curious if anyone had any specific contacts at loan point who i can complain to?

Posted: Wed Jun 04, 2008 3:32 pm Subject:

I don't have that, but maybe someone else might. One thing you might try though is adding "Admin@whatever it is for customer service, instead of putting customerservice@whatever.com try admin@whatever.com. Very Happy

Posted: Wed Jun 04, 2008 6:05 pm Subject: Loan point

Try this, I have them as well... mdoss@loanpointusa.com, or 800-351-8820 ph
fax 800-351-8830
Address 1338 S Foothill Dr. Suite 325 Salt Lake City, UT 84108.. They are also known as Geneva Roth Ventures

Posted: Wed Jun 04, 2008 6:21 pm Subject:

or geneva roth capital - they are giving me a horrible, horrible time and they're not even legal in my state! Please keep in touch for any progress you may have with them, they are awful

Posted: Wed Jun 04, 2008 6:25 pm Subject:

also, i always got a response when i emailed: customerservice@loanpointusa.com the people who email and say to call usually send it from a different address.. I just usually reply to that address and say I will not be calling and to send something in writing. they also respond to BBB reports-- all BS, of course but it's a way to get their attention.

Posted: Thu Jun 05, 2008 4:55 am Subject:

thanks i will try all of those out today and keep everyone posted.

Wendy Burres-Sharp · Posted: Sun Nov 16, 2008 9:54 pm Subject: Stop taking Money

I only got $300.00 and they are still taking money out my account so far they have taken$461.00 What the HELL is going on!!!!!!!

Posted: Mon Nov 17, 2008 8:12 am Subject:

Hi Wendy,

Loan Point will continue to take the fee out of your account unless you advise them 3 days before the withdrawal that you want to pay it off or pay it down. What state do you live in? I can tell you if they are legal or not...

Posted: Tue Nov 18, 2008 9:25 am Subject:

has anyone had any luck with them lately? it's so crazy, i live in NJ and only have the principal to pay. It would have been paid now, as were my others but they will not budge! I didn't give them anything yet because they won't agree to anything less that $900 (on a $400 loan!)

*Name:
*Email:
*Phone:
*Zip:
*Debt

	* denotes required field

Internet's first get-out-of-debt community - 136,000 members

Loan Point USA

Members Area

Free Debt Counseling

Ask the community

Also See

Featured Discussions

Featured Articles

Recent Forum Discussions

Recent Blog Post