I took an online Payday loan for $300 from "Loanshop Online" in October 2007. I defaulted on the loan, due to a bad financial situation, and were not able to make payments. During that time I did make several payment arrangements, and unfortunately I did break them due to inability to pay. I was contacted on June 2, 2008, and told that I need to pay $300 by 4 PM that day. They said there was absolutely no way they could hold the account and that "their hands were tied" and that I needed to "check my resources" and pay it by 4 PM. I was also told me that after 4 PM that day, they would no longer be able to discuss the debt with me, it would have to be my attorney only.
On Friday, June 6, I receive another call - even after telling me that they would no longer be able to speak to me regarding the account - asking again for payment of the balance. I reminded them of the previous conversation and the fact that they had informed me they would no longer be able to speak to me, and they said this was a "last ditch attempt" to get payment, or my account would be marked as "Refusal to pay." June 10, I received another phone call at work with a voicemail being left that I need to call by 4 PM.
I believe that your company is in violation of Texas State Laws regarding payday lending, and I have contacted the Attorney General and the BBB regarding this matter. I have been contacted repeatedly at my place of employment, even after requesting that I not be contacted there. I do have a working home telephone number with voicemail, but am rarely called there - mostly at my office. I have been told my wages will be garnished. This is not legal in Texas for an unsecured debt without a court judgment, and a voluntary wage assignment will be revoked. It is also unlawful to suggest that legal action will be taken, if it is not followed through. This has happened on occasions when I was told my file was scheduled to go to court, or that the agents would no longer be able to speak to me - only an attorney - yet they continue to call me. I have requested validation of the debt in writing via email, to no avail. I have also formally requested, in writing via email, a new account manager, also to no avail. All of these calls, emails, and other communications, have been documented, and filed with the Attorney General's office.
I was not able to locate a license for your company to operate within the licensee database for the state of Texas. Per advisement, I am formally requesting verification that the company is licensed within the state of Texas, a validation of my debt and total amount owed including fees, validation of any amounts paid by me towards the principal of the loan, and a copy of my original loan contract and all forms signed by myself, either electronically or otherwise. These items may be emailed to me, or mailed to my home address on file. I am also formally requesting that I no longer be contacted at my place of employment, as I am not allowed to accept personal calls at this number.
Thank you.
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