888-265-5074 - Whose number is this?

After another email and phone call from "Angel" with Loan Shop Online, I sent Mr. Mashburn an email and copied her as well as the Oklahoma Dept of Consumer Credit on it. I have been "Angel free" for the past 24 hours. Of course, it's still early in the day, so let's hope I'm not speaking too soon!

I sent Mr. Mashburn an email this morning, and received an email back already this afternoon with them offering to give me a $175 refund! Thanks for posting that information here! It helped me for sure.
Jen

I just wanted to add my opinion since I read your comments on the loan shop online and lts management. I recently got a $300 loan and have had many loans with them. I think they are a great company and have always treated me respectfully. Then again, I always pay my loans back on time so I have never been sent to collections. You guys should really look into how the loan companies operate before you bad mouth them. The loan shop online is a valid company and they are licensed in Delaware. These websites you visit are merely marketing websites that send your application to an actual loan company where you meet their qualifications. I have had loans with a few companies and I would say that the loan shop online is the best to work with. Also, referring to you guys wondering if the loan shop was licensed in your state, they don't have to be, you are agreeing to the terms of the loan and they just have to be licensed in one state. And to anyone who wants to know, don't listen to just the bad reviews because I would recommend them to anyone!

Actually, it seems the laws vary from state to state. In Indiana, they MUST be licensed in Indiana, or the loan is null and void. If they were not illegal, why were they so quick to settle and agree to send me a $175 refund?



If this is agreeable to you, please sign and fax the attached release at your earliest convenience. Please retain a copy for your records. The attachment to this email is a release agreement that indicates you have agreed to end your dispute by having your account closed immediately. If this form is received by 4:00pm EST (7/1/0, the refund will be deposited into your account on 7/3/08 (tomorrow

If that isn't proof enough, let's talk about the breach of their own contracts, the lack of customer support and the outright lies.

I was told I had to submit the online form indicating if I wanted to:
A: Pay off the loan in full
B: Pay back a portion of the principle as well as the fee
C: Pay the fee only.

Hmm, great idea, if they send the form when they are supposed to, but no, they send it 1 business day before the loan is due...if not after they have already taken the money.

Oh and for the record. I did not default on my loan, I was current until I realized they had taken much more money than I owed them. Facts are facts. They are illegal, it doesn't matter if they are licensed in Deleware, they solicited me, they courted me for the loan, and that in and of itself is illegal in Indiana if they do not have a license.


I'm certainly not trying to be rude, or combative, but I don't say anything to anyone unless I have all the facts.

No disrespect intended.. but I like to back up my claims.
Jen

Well, Angel called my job today. She explained to me they are an internet based company so the lending laws did not apply , and that if we don't get this resolved immediately, she will forward it for "investigation". I wonder if the "investigation" will show that they are ripping people off? I understand there are some people out there willing to pay the fees to be able to continue borrowing money from them, however, I am not one of those people. I have paid enough!

I told her to let me get back in contact with the FTC or the Attorney General and see what they say about the matter. She then stated since I have been a "good paying customer" and if all I want to do is save some money, she will offer to settle for $200, providing I send them a moneygram within 24 hours. Ok well....I have paid $637 for $300 and now she will settle for $200 more...makes all the sense in the world--NOT!!

Corey, did you email Mr. Mashburn? In my email, I copied and pasted the laws right in the body of the email. I would tell them that you know your rights by the law and that you want a refund of the amount you've paid over. What I did was sent the email to the same schmoo that was emailing me and cc Mr. Mashy.

I'd be tempted to say, "Well, since you are internet based and the laws do not apply, then you are not real, therefore I can pay you with cyber money!"

Sorry bad humor. Don't give up or in to them...

I sent Mr. Mashburn an email every other day last week. So today, I sent Angel an email and copied Mr. Mashburn. I told them I had a file with the Attorney General's office, the FTC, and the BBB. I listed the file #'s, and since we obviously have some conflicting information, they can contact each of the different organizations and reference my file numbers for clarification, because each of them are doing some "investigating" of their own!

Since I live in PA, is the Loan Shop still considered an illegal entity? I know that Licensed entities can make loans to residents in PA even if they are not licensed in PA. Can anyone help me with this as I have paid $480 in interest for a $400 loan...Thank you!

Desperate, I don't know about PA... But what I did was sent them an email stating that I found their company was unlicensed in my state and that I had over paid them and requested the account be closed, settled, and a refund be issued. Mr. Mashburn sent an email with a setttlement offer and a refund of $175. I responded I would agree if he would confirm the refund would be mailed, as he proposed it would be direct deposited into my account, which is closed... He has not responded. I'm going to send one more nice email today, since it hasn't been a week yet, and then tomorrow, I'm going to get not so nice, since he already indicated I am due a refund.

Try searching for your state information. There are a lot of posts on this forum and all are very helpful.
Jen

In Pa if a pdl is licensed anywhere it is considered legal in PA.
Jen, be careful of letting any of these crooks direct deposit in your accounts, as they will once again have your banking info. Try to get the refund in money order if possible

No worries here.. I absolutly will NOT allow them to have any kind of infomation on my bank account. They will agree to sending it via mail, or I will persue it through the attorney general. I sent an email to them today:



Good morning

It will have been a week tomorrow since I originally replied to this offer for a settlement with a refund of $175. I have heard nothing since, and have written almost every day. It is indicated quite clearly in the email response to my request for validation of the debt, and refund for the amount paid over, that I am due a refund, and that it is in the best interest of everyone involved to get this matter resolved in a timely manner. The only change I requested to the settlement was that the refund be mailed to my home address on file, rather than your company attempting to direct deposit it into a closed account. I have been very patient in waiting a response. I have put off contacting the BBB as well as the Indiana State Attorney General, due to the fact that I thought this matter would be resolved quickly. I am very dissapointed that you have stopped communication on this matter. Please reply today so that we can get this account closed and resolved to the satisfaction of all involved.

Thank you in advance

Jennifer Bailey

Funny I just looked at my yahoo account and there was an email from Mr. Brad Weathers...

Ms. Bailey,



My name is Brad Weathers . I am the Collections Manager for your account. Mr. Mashburn forwarded me your complaint email. Would you be willing to sign a release of liability agreement in order to receive your $175 refund? Please let me know, and I can begin to process your refund.



Sincerely,



Brad Weathers



Brad Weathers , J.D.

Collections Manager

Loan Shop

(800) 757-0122 ext. 3234

(800) 383-3309 fax

bweathers@ltsmanagement.com

Here is my response to him:

Good morning Mr. Weathers,

I am willing to sign the agreement. However, I was waiting for acknowledgement that the refund would be sent via money order rather than direct deposit. The checking account is closed and therefore unavailable. I will sent the release agreement once I know for sure that the refund will be sent via money order. Thank you for your prompt reply, I look forward to resolving this issue quickly.
Jennifer Bailey



What a circus!
Jen

Well...this puts a new spin on things. I wonder if I should start copying Mr. Weathers on the emails I send to Mr. Mashburn as well??!!!

He did finally respond this afternoon. So I had some luck with him.

How should I proceed in this matter? I got a call from some nasty guy named Charles James who said I owe $530.00. He told me they won't accept paymens by mail and I need to set up payments through checking account, I won't do it, At the time I took out the loan for $300, I had a different bank so I won't give them the information. He also told me I need a lawyer to represent me and they are going to send me to a process server. Should I go to the Attorney General about this.

most of those payloans are illegal they was quick to give you the loan, and wanna harass you to get it back. dont be afrain loan shop ameriloan and usfast and oneclick cash all those payday loans cant do anything to do, if someone borrow money from you and they break ur money up in pieces hell you would be mad to u want all ur money. but they use scare tactics so u can pay them there money see by law they are supose to go by ur state laws on how much interest they apply to ur money. they are using there own interest that aint right lol they dont scare me if they want go by my rules i want send them shit. they like it or not. I borrowed the money and they wanna talk crazy to me i want give them anything now if they wanna talk in a reasonable manner hell you i mite consider listening

Please refrain from bad language and this thread is over 7 months old?

If you have delt with an illegal company and have current issues, we can help, but please create a new thread