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Posted: Sun Jul 27, 2008 4:29 pm Subject: MYCASHNOW/CREDIT PROTECTION DEPOT

Does anyone have a current e-mail address for CPD?? I believe I saw that William Reed is the contact person there. I have called and faxed the appropriate letter of revocation but no reply from them.

Guest · Posted: Sun Jul 27, 2008 4:43 pm Subject:

someone gave me this address Friday. I haven't tried it yet, I'm waiting to see what happens next with our 2 creditprotection loans:

CPDCustomerService@CreditProtectionDepot

Posted: Sun Jul 27, 2008 5:28 pm Subject:

jlw. . .give it time. You will eventually hear from them. If you haven't already done so, use the address in the above post.

Posted: Sun Jul 27, 2008 6:51 pm Subject: CPD

I tried that email several times and it just keeps coming back

Posted: Mon Jul 28, 2008 6:35 am Subject:

jlw. . you are correct. I tried sending an email through to that address as well and it was returned as underliverable. I know in the spring, when I was dealing with them, that is the address from which their communications came, and I sent mine to that address as well without a problem. You could try using this phone number to try and make a connection 1-866-645-1661. You could also try this fax number if you don't want to speak with them directly. 1-866-645-1662. I know that anyaroberts has indicated that have done a "bug out" but I don't have a clue as to where their new "home" could be. Perhaps the ACH department at your bank could give you a contact? Good luck and keep us posted.

Posted: Mon Jul 28, 2008 12:53 pm Subject:

You cannot contact CPD by email. Use fax and 800# posted above.

Posted: Mon Jul 28, 2008 1:05 pm Subject:

Thanks anyarobert. I know that when I was having a dialogue with them the emails went back and forth with the above email address. But, it would appear that they are trying to be even more illusive now. I can only hope that is a sign of better (for us) and worse (for them) things to come! I would use the phone and fax number for contact, before they change that as well.

Posted: Tue Jul 29, 2008 12:09 pm Subject: MYCASHNOW/CREDIT PROTECTION DEPOT

I have sent the ACH revocation and C & D letters and they have acknowledged that they received them. I have a payment due on July 31st. Do you think they will still try to debit my account. I haven't been able to close it yet because I have a direct deposit coming in on the 1st. Plus my bank (Fifth Third) has no clue what to do. They say that they can't do a "deposit only" or stop the ACH debit for this or any other PDL company. "Not possible" they say. I even spoke to the branch manager. Frustrating.

Posted: Tue Jul 29, 2008 12:56 pm Subject:

They should be able to close the account with a "hard block" full balance hold. Then when the deposit comes in they can release the hold on the deposit, which will make it available, while still keeping the ACH items on hold. Then you can transfer the deposit and move the funds and have them immediatly close the account.

Posted: Tue Jul 29, 2008 1:07 pm Subject: reply

i would go further,i would go in person if you haven't and speak
to the manager,if they still refuse. i would talk to your employer
and get a live check for a couple of weeks then get a new account at a different bank altogether.

angelnurse · Posted: Tue Jul 29, 2008 2:19 pm Subject: unhelpful

I just tried to talk to someone at mycashnow about a payday loan I thought had been paid back in 2006, was NOT wanting a loan just to see if they got money I paid that I'm guessing someone took an ran off with. Anyway, all they said was we are not able to process a loan and I can not speak with you anyone about this account. My goodness, how am I suppose to find out if I still owe them money?

Posted: Tue Jul 29, 2008 5:03 pm Subject:

Try calling Credit Protection Depot at the above phone number. Perhaps they will be able to help you out.

Posted: Thu Jul 31, 2008 6:03 am Subject: MYCASHNOW/CREDITPROTECTION DEPOT

WOW! I also just tried to log into the website and it won't let me. What do you suppose is going on?? I started adding up all the interest charges that I have paid to them since 2004. I am SICK!! It has been thousands of $$$. I told William Reed that in another fax that I sent him yesterday (30th). I told him that I refuse to give him anymore money even on my principle (I owe another $400.00) because I have SO overpaid their illegal company. SOOO UH OH what now???

Posted: Thu Jul 31, 2008 6:15 am Subject:

Once I started a dialogue with CPD they blocked me from logging into the website. Once it was settled, I was access again. . . .only to find out that they were offering me more money! As for the ACH revocation and the fact that the bank won't hard block the account, that is a concern to me. They have acknowledged receipt of your C and D and they are to debit your account today. Hopefully they will honor your request but if the account is still available to them, they may debit it now that they are aware that the money source is going to be off limits to them. I guess you wait for the response to your latest communication. It's all a waiting game when dealing with PDLs

Justme08 · Posted: Thu Jul 31, 2008 6:21 am Subject:

A couple years ago I had a loan with them. I tried to log in and set up my payment but was unable to. I called and got the same response as above. I told them I already had a loan and needed to pay it off.

I found the CPD number and spoke with someone who told me my account was marked paid in full and closed. I insisted I owed them money and they said not to worry about it. It was all very strange. I marked it up to as a blessing from The Lord.

Justme08 · Posted: Thu Jul 31, 2008 6:21 am Subject:

A couple years ago I had a loan with them. I tried to log in and set up my payment but was unable to. I called and got the same response as above. I told them I already had a loan and needed to pay it off.

I found the CPD number and spoke with someone who told me my account was marked paid in full and closed. I insisted I owed them money and they said not to worry about it. It was all very strange. I marked it up to as a blessing from The Lord.

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