Okay, we can try this. I'm still amazed that they will not cooperate with you. We can try the stop payment thing (although that's going to cost you money which I don't agree with). However, you would need to tell her EXACTLY what to stop payment on. So you would need to know EXACTLY how they debit. You should be able to see that on your bank statement (she can pull it up at the bank). Have you spoken to a manager? I know you're dealing with a supervisor; however, it's always best to go to the "top dog" and speak to the manager. I just can't see how they won't do a hard debit block for you when these are illegal companies debiting your account.