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Posted: Thu May 01, 2008 9:15 am Subject:

Yea, that sounds good - i try to keep all communication in writing (I live in NJ, where they are also prohibitied).

Posted: Thu May 01, 2008 9:43 am Subject:

neequa, did they tell you who they turned your account over to?

Neequa · Posted: Fri May 02, 2008 8:03 am Subject:

Mornin cannr, they sure didn't, but the number they called me from was thier regular number just a different extension.... and then this morning i received this letter via email from mycashnow
We have received information from your bank that the bank account has been frozen in which you authorized to be debited in order to repay your legally binding loan obligation. Therefore, we must require that you render your payment in the amount of $601.27 via western union quick collect or moneygram immediately. This payment reflects your balance as of May 2nd 2008.

We are aware of many variables that may cause an account to be frozen. It is imperative that you contact us immediately at 1-866-645-1661 so that the account is not continuously debited which could result in additional returned transaction fees at your bank, and with use. This situation can be rectified immediately by sending your payment to us today using the following information:

You need to go to Western Union and get the BLUE QUICK COLLECT FORM (or go to western union and choose the quick collection option)

neequa · Posted: Fri May 02, 2008 8:16 am Subject:

If you are unable to pay $601.27 for the entire balance on the loan, then we must require a minimum payment of $200.42 to place the account on legal hold.

If this account is referred for further review and forwarded to our outside firm for additional collection efforts, it will commence activity on the account to be done to the fullest extent the law in order to protect our interest in this matter. At that point, you will be responsible for all additional fees associated with costs involved for the collection of this debt.

Please call us immediately to avoid other action and charges to you.

I would highly suggest you call 1-866-645-1661 to resolve this matter immediately. This is the only way for you to resolve this very serious situation, which you have initiated. Your failure to do so may result in the above mention action being taken.

Sincerely

Credit Protection Depot

Posted: Fri May 02, 2008 9:59 am Subject:

Neequa, that is a letter several of us have seen. I would not worry about it. "Other action and charges to you"...puhleeze. Email your pdl letter back to them....a hundred times if you have to Very Happy

Neequa · Posted: Mon May 05, 2008 9:01 am Subject: response from bbb

Good morning everyone Smile

This is the response i received from bbb... is this normal?

Thank you for contacting the Better Business Bureau (BBB) regarding your complaint.

From the information that the BBB has received, we regret to inform you that the BBB cannot proceed with your complaint. The correspondence has been reviewed and was found to contain
issues that are out of the BBB's purview.

While there are many cases where the BBB can assist, there are a few issues that fall outside the scope of the BBB's operations. These may include:

- buyer’s remorse and persuading merchants to change refund or exchange policies
- disputes already filed with small claims court
- employer/employee disputes
- residential tenancy disputes
- collections of unpaid bills or the reporting of credit information
- complaints solely based on dissatisfaction with pricing
- complaints about malpractice of doctors, dentists, lawyers, and similar professionals
- complaints against private individuals
- complaints against government agencies
- complaints alleging criminal violations
- complaints alleging discrimination or violation of human rights

Thank you for contacting the BBB.

Sincerely,

Michael Lafleur
604 681-4282 ext 304
michael@mainlandbc.bbb.org
Better Business Bureau of Mainland B.C.
Dispute Resolution Department

Posted: Mon May 05, 2008 11:00 am Subject:

neequa, what did your complaint say? What I mean is, what exactly was your "complaint" to them? We can re-word it and you can file again.

NEEQUA · Posted: Mon May 05, 2008 11:34 am Subject:

I pretty much just sent them the same letter i sent to the pdl's Sad

Posted: Mon May 05, 2008 11:45 am Subject:

Did you file on line? Go ahead and file again. This time, use the complaint as a complaint against "services" (or whatever they call it). Then just put the facts straight out there. Say this is an unlicensed/illegal company who is debiting your bank account, etc.... Give them the dollar amounts, etc..... That's what I did. I just complained about the fact that they were illegal; however, they were debiting my bank account, blah, blah, blah. Try that, okay? Hell, I filed again if I got a stupid response! Wink

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