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PostPosted: Thu May 22, 2008 2:54 pm Subject:

BTB. . .didn't you contact Cindy at Intercept regarding USFastCash? If so, that may be why they are calling. I went back to your orginal post and I think you still have a balance owing. . .is that correct? I would contact them and see what they have to say. Do it by email so you have a written record of the communication. Have you received the instructions from Cindy yet? As for Impact Cash, you have overpaid. I would not give them a penny more. I would send them back an email stating the facts and ask them for a refund of what you have overpaid. Keep on sending your C and D letter daily. You might want to address UFC's email to both the customer service and the compliance department. As for Impact Cash, I would send it to the address they gave you and compliance department. You are getting a response, so you have gotten their attention. Just keep at em'
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PostPosted: Thu May 22, 2008 2:56 pm Subject: Never got the email from Cindy

I never received the email from Cindy I'm still waiting for it...I wonder if she has forgotten

BTB

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PostPosted: Thu May 22, 2008 3:57 pm Subject:

So, you haven't talked with her? Do you know if she contacted UsFastCash yet? More importantly, did you let UFC know that you have spoken with Intercept?
llw1995





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PostPosted: Thu May 22, 2008 4:00 pm Subject:

BTB. . .sorry bout that, I meant you have spoken with her but did not receive your email yet. I don't think she forgot but it might not hurt to give her a follow up call.
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PostPosted: Thu May 22, 2008 4:05 pm Subject: Yes

I did call her but did not receive her email...tell me who UFC is again? When I asked her about them being a processor for some of my loans, she told me she was not allowed to answer...I am a little confused now
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PostPosted: Thu May 22, 2008 4:09 pm Subject: I called again

I called her again, and she is now off until Tuesday
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PostPosted: Thu May 22, 2008 4:19 pm Subject:

Not to worry. UFC is UsFastCash. Saying they can't disclose the info is typical now. I think in the beginning, when I jumped on the bandwagon, they handled it differently. Once the debit hits your account and is returned as a closed account UFC will be informed of such by Intercept. Did you send an email to UsFastCash letting them know that you spoke with Intercept? That is key and they may be calling about that. I would contact them to see what response you get. Check with your bank's ACH department and tell them that you had to close your account to stop unauthorized debits. Give them the last date that a debit went through and ask them to give the identifying information for that transaction. That will tell you where the transaction was processed. On some it may be a bank to bank, but I know that UFC uses Intercept to process.
llw1995





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PostPosted: Thu May 22, 2008 4:34 pm Subject: Intercept

Intercept is where Cindy is?
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PostPosted: Thu May 22, 2008 4:44 pm Subject:

Yes, Cindy is with Intercept. Does UsFastCash no that you have spoken with her?
llw1995





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PostPosted: Thu May 22, 2008 5:01 pm Subject: No

No...USF does not know that I have spoken with Cindy
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PostPosted: Thu May 22, 2008 5:08 pm Subject:

You need to let them know. . . .now.
llw1995





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PostPosted: Thu May 22, 2008 5:08 pm Subject:

Do they know that you have closed your account?
llw1995





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PostPosted: Thu May 22, 2008 5:21 pm Subject:

BTB. . .do you have an email address for Cindy at Intercept?
llw1995





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PostPosted: Thu May 22, 2008 6:14 pm Subject: follow-up

I told them that I revoked my ACH....I will tell them that I have contacted Intercept....I do not have an email for Cindy....I am getting very confused

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PostPosted: Thu May 22, 2008 6:31 pm Subject:

BTB. . .don't be confused. Let me see if I can help. You told UsFastCash that you revoked your ACH, correct? But you did not tell them that you had been in contact with their processor, Intercept, correct? Here's how it went down for me with UsFastCash. I closed my bank account, which you have already done. I sent UFC a C and D letter, which you have already done as well. I called Intercept and spoke with Cindy which you have also done. I then drafted an email to Intercept to confirm what I had told them on the phone. I took that email and put it in an email to UsFastCash so they would be aware that I had spoken with Intercept. Here is what I sent them. . .

Attached is a copy of a recent communication which has been sent to Intercept EFT regarding my account and your continued attempts to collect on an illegal loan. At this point in time, I feel that it is necessary to go beyond the boundaries of your organization to assist me in getting this resolved. I have also sent a copy of this communication to Bremer Bank, identified as the originator of the funding source. They have been notified via telephone that the communication/complaint is in the process of being delivered to their financial institution. Thank you for your attention to this matter. Signed (my name)

I have recently spoken with your organization regarding an ACH/EFT revocation with USFastCash. I have also been in contact with Bremer Bank, which is the originator or their loans. I believe I spoke with Cindy. She was extremely helpful, sending an email to UsFastCash, as we spoke. I have not heard from them, as she indicated I would but that in it self is not a concern. They never answer requests. However, I have sent them an authorization revocation but they do not seem to be honoring that request. According to their website, they have a payment scheduled for April 30, 2008, in the amount of $90.00 I am now revoking any ACH/EFT withdrawals generated by UsFastCash, directly to you, as the third party processor. Please see the attached letter which has been sent to them repeatedly. Thank you for all your help. Signed (my name)

I then attached a copy of my original C and D letter to this email as well. That was that. This is what I received back from UsFastCash within 30 hours. . .

Your account is closed, your balance zero.


I hope this clairfies how I handled the process with UsFastCash. Should you decide to use any of this, just make sure you modify it to your particular loan situation.

llw1995





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