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Posted: Wed Apr 23, 2008 11:45 am Subject: PDL/Bank Help

Some company named STCAdavance took a total of $148 in random amounts of my account, i have no idea who they are. I also took a pdl with Impact Cash, but shortly after, sent a C&D letter to them, but still withdrew $75.00 from my account. This is illegal, correct? (Im in North Carolina, and pdl's are prohibited in this state). I went to my credit union today, and they put a credit only hold on my account. Unfortuantely, my account is now negative over $200 because of this, and bills that i had tried to pay have bounced, so i have NSF charges on top of it, and I cant open a new account until it is positive. They said that I have to fill out a police report and such to get the ball rolling. I just want to be sure that I am doing this correctly, and even more so, that i am not doing anything illegal! I had to sign a document at the bank with the 4 charges that I didnt authorize (3 with STCadvance and 1 with Impact Cash) them to take money out of my account. I just want to be sure I am doing things correctly!

Posted: Wed Apr 23, 2008 11:53 am Subject:

Question - Did do pay Impact Cash anything before the block?

Posted: Wed Apr 23, 2008 11:54 am Subject:

no i did not, but they sure did go ahead and take it out anyway!

Posted: Wed Apr 23, 2008 12:01 pm Subject:

The Electronic Funds Transfer Act gives consumers the right to revoke authorization on reoccuring transactions. Since the transactions were not reoccuring, I don't know if you will be able to get the funds back. It's really 50/50. You said you sent them a C&D letter - Did you mean a letter to revoke authorization to debit your account?

Filling out a police report is not a good idea. What are you going to say? I took out some payday loans, now I don't want the money paid back? If you had been paying on this loan for quite some time, then maybe I could see it working, but as is, I would say do not file a police report. What your bank was probably thinking was that there was ID theft involved. Nothing criminal has occured here.

Posted: Wed Apr 23, 2008 12:04 pm Subject:

Correct, i sent them a letter telling them that i revoked them to debit my account.
I didnt feel comfortable going to do a police report either, but since I told the bank that I sent a C&D letter and that I also didnt know who STCAdvance was, that they wanted to file it as fraud. So now what do I do?

Posted: Wed Apr 23, 2008 12:06 pm Subject:

Have you only taken out the one pdl (Impact Cash) in the last few years? Or have you had one before that wasn't paid? Have there ever been any deposits from that same company, STC?

Posted: Wed Apr 23, 2008 12:08 pm Subject:

I took one out with them before, paid it off, then I got another one with them at the end of march. I checked my account, i dont have anything else showing any other deposits or ACH debits from stc.

Posted: Wed Apr 23, 2008 12:11 pm Subject:

I accidentally hit the reply button before I was finished typing Rolling Eyes

. But yes, i have had other pdl's taken out. One with arrowhead, but i am working with them on a payment plan. WideWorldCash was sent a C&D letter last month, and I set up a block (which i know sometimes doesnt do much), but they have been well paid off now for a long time (I paid them over 1300 in fees alone). But I havent heard anything from them since complaints to my AG and BBB.

Posted: Wed Apr 23, 2008 12:12 pm Subject:

So can you say for certain that STC isn't another one of the companies using one of their DBA's?

Posted: Wed Apr 23, 2008 12:14 pm Subject:

Not that I can find any info on anyways. They very well could be. But by looking at my account, i have never had any debits taken out by that company. I tried to call their 800 number, but it just rings. I tried to look up info on here and on the internet, but not much luck.

Posted: Wed Apr 23, 2008 12:17 pm Subject:

Hmm . . . . It's a hard one. If the company can prove that the transactions are legit, the bank can come after you for the money (if they credit it back to you).

But if they aren't going to do anything without a police report, I'm not sure what to tell you. I wouldn't file a police report unless you are 100% sure that it is fraud, and that this company isn't in any way connected to a company you did loan from.

Posted: Wed Apr 23, 2008 12:22 pm Subject:

Its hard to tell because I cant get a hold of anyone at stcadvance, and I have no idea who they are and why they took $148 from my account. I just dont want to do anything illegal!

Guest · Posted: Wed Apr 23, 2008 12:23 pm Subject:

Try asking your bank for the phone number of the processor that sent the ACH to begin with. I've mentioned before it will most likely be InterceptEFT 800-378-3328 or ACHCommerce (Moneygram Int'l) 423-238-5184. Ask for the processing department. They will be able to verify through your account if they represent the pdl. They will also be able to revoke authorization and possibly reverse transactions. If neither one of those companies has info, request the processor info from your bank.

Posted: Wed Apr 23, 2008 12:25 pm Subject:

Thanks, I will try that so I can track down whomever these people are! hopefully I can find out some information!

Guest · Posted: Wed Apr 23, 2008 12:28 pm Subject:

I don't mean the 800# on the bank statement. That is an arbitrary number pre-selected when an account is setup with the processor. Just like the characters that appear on the statement. We're not talking about the same things.

Posted: Wed Apr 23, 2008 12:32 pm Subject:

oh ok, i misunderstood. I will call that number you sent.

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