i will show you guys the email......The first on is from yesterday and the second on is from April....
From: "janet c" <janet>
To:
Subject: FW: customer complaint
Date: Wed, 6 May 2009 16:26:58 -0400
Hello again,
I have received authorization to credit your account in the
amount of $245.00. The only way I have of doing this credit
is through an ach transaction to a bank account. I will
need a routing number and account number to an account in
order to process this. If I can process it on Thursday you
will have the money on Friday. If you would feel better
talking to me in person instead of sending the information
through an e-mail, please feel free to call me at the number
below. I am in the office from 9am to 5pm eastern time.
Thank you,
Janet
Manager
janet@paymentdirectonline.com
W# 888-696-0090 x 302
F# 800-495-6441
_____
From: janet c [mailto:janet@paymentdirectonline.com]
Sent: Monday, April 20, 2009 10:04 AM
To:
Subject: customer complaint
Good Morning Ms. (deleted)
I received your letter regarding your loan with Payment
Direct. I forwarded your account on to our Consumer Dispute
Department for review. Please allow 10 days for their
review.
Thank you,
Janet
Manager
janet@paymentdirectonline.com
W# 888-696-0090 x 302
F# 800-495-6441