Trace38
Dealing with online payday lenders can be quite difficult but do not let them fustrate you. Here is an address for the company
United Cash Loans
3531 P Street NW
Miami, OK 74355
OR
PO BOX 111
Miami, OK 74355
Phone 800-230-9480
Fax 800-803-8794
email: compliancedepartment(at)unitedcashloans.com
A couple of things about the BBB for one all they are going to do is take your complaint and forward it to the contact person listed. They really don't get involved with the complaint. I would use them as a source of information and a way to get your complaint to the right person. Once the company responds (if they do at all), they will forward that to you and let you know what your options are at that time.
Also when the company drafted you acct on 8/22, they realized the funds were not available and automatically ran the debit again. They will give you some crap about it being in the original paper work.
Have you contacted your bank about stopping the drafts from this company?