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I sent out my cd letter by email with the ACH revocation and the rest of the stuff. I received a phone call from them today. I sent the letter out yesterday, so they called me anyways. And I received this response to the email I sent them, received this this morning:
We have received your documents or request. Please call customer service if you have any further questions at 1-800-640-1295. We are open Monday through Thursday 8 AM to 4:30 PM and Friday 8 AM to 3:30 PM Central Standard time.

Thank you,
USFastCash
Phone: 1-800-640-1295
Fax: 1-888-549-3324
Email: customerservice (@) usfastcash.com

Do not reply to this email, as emails sent to this address are discarded. Please use the email address above.

ummm... apparently no one read the letter? So I responded saying in the letter i previously sent you are NOT to contact me by telephone, and copied the letter again. Is this standard procedure for them?
thanks
Laura

Posted: Thu Jul 03, 2008 7:41 am Subject:

Original creditors do not have to abide by the no contact by phone request. That only applies to 3rd party collectors.

The original creditor has the right to contact you by phone. There are a couple states that allow the consumer to stop the calls, but there are not many of them. CA is the only one I know of.

Posted: Thu Jul 03, 2008 7:49 am Subject:

ahhhh ok that makes sense. So does this mean they can still call me at work? Or is that different. That I can request them to not contact me at work?

Posted: Thu Jul 03, 2008 7:54 am Subject:

If you request they don't call you at work, they do have to abide by that.

Posted: Thu Jul 03, 2008 7:55 am Subject:

Laura I filed a complaint with the BBB against USFASTCASH and that got me a response and settlement without me ever contacting them at all. I guess it just depends, and that may work for you. On the other hand have you tried calling them and working out a settlment for the principal balance borrowed FIRST? They are a d/b/a of MTE Financial Services and are highly ILLEGAL. If that fails I would proceed with complaints through the BBB and AG office.

You said you sent them ACH revocation. How much have you borrowed and paid towards loan already? Also have you informed your bank yet?

Posted: Thu Jul 03, 2008 8:25 am Subject:

Wow, that's great to hear anya! I borrowed $300 from them and have paid back I believe on this one $270. I did tell them in the letter I am willing to pay the remaining $30 that I owe them. I haven't filed with the BBB or AG yet. Do I do it in my state or theirs?
Thanks for the help!!

This is I think the 3rd time I've used them. The other two, I completely paid them off.. interest and all. I would probably have a heart attack if I add up all the interest I have paid over the last year to pdl's. I had a few of them before, but paid them all off, only to turn around a few weeks later and reborrow. ugh
PLEASE report me to telechex... that way I know I can NEVER get another one. LOL

Posted: Thu Jul 03, 2008 9:13 am Subject:

You can file withe the BBB on line at bbb.org. It will walk you through the steps. As for filing with the AG, you file with your state regulating agency for pdl's. If you go to
http://www.paydayloaninfo.org/states.cfm and click on your state, it will tell you who to complain to. You can also file with the state the pdl is located in. Sometimes this helps, sometimes not.

Posted: Thu Jul 03, 2008 9:51 am Subject:

anyaroberts. . . UsFastCash is a d/b/a of MNE, not MTE. I questioned it a few months back and through some research a list of the Native American organizations attached to PDLs was drawn up by goudah. There are several tribes in the Oklahoma area connected to the PDLs but be they MTE, MNE or whatever other initials they choose to go by, they are still illegal. I had dealings with UsFastCash as well, and the BBB wasn't too interested in hearing what I had to say. I dealt with them myself and finally contacted their processor, Intercept EFT and within hours I had my PIF with $30 still remaning on my balance. If you find the who's connected to whom list, look at it. It's interesting how far the tangled web reaches!

Posted: Thu Jul 03, 2008 10:06 am Subject:

The response email that was sent to lauramw71 is identical to the respone I got from 500Fast Cash, so I assume they are one in the same.
llw can you give me the contact info for the EFT? I want them gone.. lol. I sent an email telling them they may not contact me at work and I got a call from one of their reps today at work. He referenced my email and told me that they do not have to follow Indiana state law, he also acknowledged that the loan is illegal in Indiana but that they don't have to follow Indiana laws. He also said he absolutly CAN call me at work no matter what I say. Hmmm, I'm preparing another email to send to them, but I also want to mail it to them. I ended up hanging up on the guy because he started to argue with me. I plan on going ahead and filing my complaint with the BBB and with the AG, but any other suggestions are greatly appreicated and welcome!!!
Jen

Posted: Thu Jul 03, 2008 10:17 am Subject:

Jennifer - I left a message in your post, but I have 500fast cash also. I received a letter in the mail from both usfastcash, and 500fastcash. I can tell that they are the same people. Everything is exactly the same except the name and logo. Even my "account" number is almost identical.

Posted: Thu Jul 03, 2008 11:36 am Subject:

They are all the same crooks. I have done the same research. They claim to be operating on an Indian Reservation, so they are not subject to our laws. Well if that was the case why did they credit my account an extra $90 and settle right away through the BBB. I had same response from Ameriloan, who also settled with me through the BBB. My opinion is they are all connected and all use that Oklahoma address They keep changing names to throw people of, it is absurd. Also USFASTCASH and Ameriloan both use Intercept EFT as their processor. The number is 800-378-3308/ fax:701-499-5347. These PDLs will do anything to not get caught change names, change numbers, and change locations. Mad

My advice is when you get out of "PayDay Loan Hell" STAY OUT!! Confused

I would not discourage filing complaints in the fear of receiving no response. I would do it anyway to have a backup, you never know what will happen. I thought they were dead ends myself, but received alot of help from my AG Office and the BBB during my time of need. Best of Luck! Razz

Posted: Thu Jul 03, 2008 11:47 am Subject:

Oohhhh you better believe Im staying out! I kick myself daily because of the mess pdl's have caused. I feel like I am going to be in debt FOREVER (owe the bank now). And to top it off... my car blew a head gasket on the way to work the other day. ARGH!! When I thought everything was taking a step in the right direction.. Now I have to figure out a way to obtain a car loan in the mix. ARGH!!!
But, if it wasn't for this board, I have NO idea where I would be at right now. Definately at the mercy of the pdl's that's for damn sure!!!!

Posted: Thu Jul 03, 2008 11:49 am Subject:

Thanks Anya,
I went ahead and filed a complaint with the BBB today. We'll see what happens. I think it's a joke that they think they can hide behind the Indian Reservation. I hope that something comes out of it, and I hope I provided all the proper information. The problem I have, is that I never got a copy of any contract at all. I emailed them after I got the loan and asked that they send me the contract, but the ignored the request.

I sent another email to the customer service (if you can all it that) email address. I'm not looking for anything extra, just a pif.

I agree 100% stay away from PDL's! There is no benefit what so ever. If you need "short term help" call your family and friends, sell some old junk, find it somehow! I know how frustering it is. I had a gas bill from hell, the gas company refused to work with me. If I had swallowed my pride and told my parents what was going on, I would have gotten a lecture, but they would not have let me go without heat in the winter.

I hope everyone had great success getting out of these messes. It's sad to see how many intelligent people have fallen into the same trap, but at the same time, it's encouraging to know we are all fighting the same battle!!!
Jen

Posted: Thu Jul 03, 2008 11:58 am Subject:

Hey Jen/Laura,

I hope everything works out for you guys. You all are definately on the right track ridding yourselves from PDLs and regaining control of your funds. Now as far as USFASTCASH documents, I can tell you in dealing with them they emailed me my loan agreement. I would call their 800 number and talk to someone and request it while you are on the phone. DO NOT hang up untill you see it in your inbox Wink

Sometimes it can be tough, but they have to provide that documentation to you. Also they may attach a copy of your original contract to your BBB complaint in reply. Did you include that you never received your original contract in your compliaint?

Guest · Posted: Thu Jul 03, 2008 12:03 pm Subject:

I think anyaroberts provided you with the number for Intercept EFT. Never hurts to have it more than once. 1-800-378-3328, ask to speak with Cindy. You have already sent your C and D letter which is what you would need to have done before you contact her. I also sent an email off to USF letting them know that I had spoken with Intercept EFT. If you need additional, they use Bremer Bank as their originator of the loan. 1-800-908-2265 And anyaroberts, you are right. . . .same old BS, just a different name and address. And like you, I am also of the mindset that anything I need or want can wait until I have the bucks to cover it. Living that hell was not worth the "trinkets" it provided me with. I've said this before, and I will say it again. It seems like all of these "individual" PDLs are trickle down from one big giant congolermate! Good luck to all who are still walking this journey. Chin up. . .things do get better.

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USFastCash - response to cd letter, AND received phone call

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