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Using the Free Phone System   (Library) 

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Denny
Site Admin
Denny


Joined: 19 Oct 2004
Posts: 1716

75298 Debtcc Points


PostPosted: Sun Mar 26, 2006 6:28 am 

The Free phone system can be used to:
1. Talk to a counselor
2. Record phone calls.
3. Do Podcast.
4. Talk to any of the 9 people who run debtcc.

How to talk to a counselor ?
Call 800-601-1579 and choose option 1

How to record phone calls ?
Call 800-601-1579 and choose option 2.
The system will then ask you for your 6 digit numeric user id. Enter that.
Then the system will ask you for a 10 digit US phone number to call. Enter that.

Once calls are recorded how do I listen to them ?
They will be available in your member area once you log in. On the left panel. The menu option is called "Phone calls"

How do i get my user id ?
Once you login, there is a option in your member area left panel called "What is my user id"?. Click on it to get your user id.

How the free calls can be useful to me ?
When you use the free calls to record a message, you can use the recordings as evidence. You may use the service to talk about and record problems you have faced with debt and collection agents for example, and then by going to "Phone calls" you can get a list of your recordings.

How to do podcast ?
Call 800-601-1579 and choose option 3

How to talk to any of the 9 people who run debtcc ?
if you know the extension number of the person you are trying to reach dial that instead of choosing the above three options.

_________________
www.debtcc.com - Testament to the power of people helping other people.
 
puchodog
Debt Samaritan



Joined: 23 Feb 2005
Posts: 60

473 Debtcc Points


PostPosted: Wed May 10, 2006 11:51 am 

that service is incredible! wow!
_________________
if i had a million dollars i would still be broke
 
dale_2024




Joined: 19 Jan 2007
Posts: 2

25 Debtcc Points


PostPosted: Fri Jan 19, 2007 10:11 am 

can I get help on line and chat with a crdit person.
 
Bossy4455
Moderator
Bossy4455
Moderator


Joined: 27 Feb 2006
Posts: 4840

61523 Debtcc Points


PostPosted: Fri Jan 19, 2007 11:34 am 

Welcome to the Community Very Happy Since you are a member, someone will contact you from your area and discuss any debt and credit issues you may have. You can also receive help here, in the forums, by posting questions you may have, and others will answer your questions. Also, you can use the google box here, and find out info. Good Luck...Keep us posted..Karen
_________________
As long as you are alive, there's always hope
 
OverMyHead

OverMyHead


Joined: 11 Oct 2005
Posts: 52

2066 Debtcc Points


PostPosted: Tue Jan 23, 2007 8:59 pm 

Quote:
How do i get my user id ?
Once you login, there is a option in your member area left panel called "What is my user id"?. Click on it to get your user id.


OK, must be a senior moment however I do not see an option called "What is my user id?"

 
ceciliaraespam




Joined: 08 Feb 2007
Posts: 4

67 Debtcc Points


PostPosted: Fri Feb 09, 2007 12:06 pm 

I don't see it either. Smile
 
fatb88




Joined: 20 Dec 2006
Posts: 221

1571 Debtcc Points


PostPosted: Fri Feb 09, 2007 12:34 pm 

Click this link and know your userID.

http://www.debtconsolidationcare.com/services/userid.php

You should be logged in the forums.

 
thatkindofday




Joined: 27 Jul 2007
Posts: 64

1406 Debtcc Points


PostPosted: Sat Aug 04, 2007 9:16 pm 

Hey, I tried to call to test the recording thing, but it just said the person at extension 8002 is not available. Is this service still available? I see all the dates of past posts are older.
 
Mike
Marketing Dept
Mike


Joined: 28 Oct 2004
Posts: 1332

24955 Debtcc Points


PostPosted: Mon Aug 06, 2007 6:17 am 

Hi thatkindofday

Our customer care is available. You might have called on the weekend, that's why no one was available. Try on a weekday please.

Regards
Mike

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Happy friendship day/week/year to you ... be my friend.
 
sdchargers_63

sdchargers_63


Joined: 08 Aug 2007
Posts: 792

9135 Debtcc Points


PostPosted: Thu Aug 16, 2007 4:51 pm 

I want to say....many and many times over!!......how helpful everyone is on this site!! With quick replies to e-mails to 'helpful hints' on Debt issues. Thank you, again.
 
Shazzers
Moderator
Shazzers
Moderator


Joined: 05 Dec 2007
Posts: 1424

13537 Debtcc Points


PostPosted: Wed Apr 30, 2008 7:57 am 

Code:
How to record phone calls ?
Call 800-601-1579 and choose option 2.
The system will then ask you for your 6 digit numeric user id. Enter that.
Then the system will ask you for a 10 digit US phone number to call. Enter that.


Well, I am assuming the phone system isn't working to record calls, I just tried it and got "Mick" (I think) voice mail. When will it be working, anyone know please? Or am I doing something wrong, help!

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